Information Technology

Appropriate for all courses on Windows XP support and troubleshooting, and for all courses preparing students for the MCSE Windows XP Professional certification exam (Exam 70-272).

This is a fast-paced study guide and refresher for every student seeking to master Windows XP support and troubleshooting, and especially for those preparing for MCDST Exam 70-272. (Exam 70-272 and the companion Exam 70-271 are the two core exams required for the new Microsoft Certified Desktop Support Technician certification program.)

The book offers concise, high-efficiency review of every exam topic. Coverage includes: configuring, customizing, and troubleshooting Windows XP, Internet Explorer, Outlook Express, Outlook, and other Office applications; and configuring and troubleshooting hardware and network connectivity. Coverage also includes: configuring and managing application security; and identifying and responding to security incidents. The books extensive collection of study resources include exclusive test-taking strategies, time-saving study tips, two sample exams, a complete glossary, and a special Cram Sheet that includes tips, acronyms, and memory joggers. An accompanying CD-ROM contains PrepLogic Practice Tests, Preview Edition software, including one complete PrepLogic Practice Test with approximately the same number of questions found on Microsofts actual exam, as well as thorough explanations of every correct and incorrect answer. The engine offers two study modes, Practice Test and Flash Review, full exam customization, and a detailed score report. The book is supported by an active online community at www.examcram2.com, where students can find industry news, study tips, practice exams, discussion boards, and more. Like all books in the Exam Cram 2 series, it has been published under the direction of Series Editor Ed Tittel, the leading authority on IT certification. Based on rigorous technical review by a team of industry experts, it has earned the distinction of CramSession Approved Study Material.

• Thorough coverage—Covers every MCDST Exam 70-272 exam topic, including configuring, customizing, and/or troubleshooting Windows XP, Internet Explorer, Outlook Express, Outlook, Microsoft Office, hardware, network connectivity, and security.

  • Offers students a single source for concise review of every topic they need to master in order to pass thisexam.

• Rapid-mastery features, outstanding pedagogy—Includes a wide range of features designed to help students pass the exam, including test-taking strategies, time-saving study tips, a complete glossary, and a Cram Sheet containing tips, acronyms, and memory joggers.

  • Helps students make the most of their study time and make absolutely sure they understand the concepts that matter most.

• NEW - Approved by CramSession, the world's leading independent evaluator of technology certification study material.

  • Students benefit from study material that has been subjected to rigorous technical review by experts, ensuring both thoroughness and technical accuracy.

• NEW - Includes accompanying CD-ROM containing PrepLogic Practice Tests, Preview Edition software plus one complete PrepLogic Practice Test for Exam 70-272.

  • Gives students realistic practice with an exam designed to closely match the content and approach of Microsofts own certification exam.

• NEW - Contains two sample exams with detailed explanations of all answers.

  • Gives students even more hands-on practice to ensure that they are fully prepared for the actual certification exam.

• NEW - Edited by Ed Tittel, the worlds leading authority on certification preparation.

  • Gives students the benefit of Ed Tittels world-class expertise in preparing certification candidates rapidly and effectively.

• NEW - Complemented by comprehensive, up-to-date Web certification training resources at www.examcram.com, including industry news, study tips, practice exams, and discussion boards.

  • Gives students ongoing access to a wide range of valuable resources for mastering and staying up-to-date with Windows support and Microsoft certification programs.

Introduction.


Self-Assessment.


 1. Configuring, Customizing, and Troubleshooting the Operating System.


 2. Configuring, Customizing, and Troubleshooting Internet Explorer.


 3. Configuring, Customizing, and Troubleshooting Outlook Express.


 4. Configuring, Customizing, and Troubleshooting Office Applications.


 5. Configuring, Customizing, and Managing Outlook.


 6. Configuring and Troubleshooting Hardware.


 7. Configuring and Troubleshooting Network Connectivity.


 8. Configuring and Managing Application Security.


 9. Identifying and Responding to Security Incidents.


10. Practice Exam #1.


11. Answer Key for Practice Exam #1.


12. Practice Exam #2.


13. Answer Key for Practice Exam #2.


Appendix A: Need to Know More?


Appendix B: CD Contents and Installation Instructions.


Glossary.


Index.

MCDST 70-272 Desktop Applications  [PTG: QUE / SAMS]   (Training & Certification)

View a Sample Chapter PDF:/samplechapter/0789731509.pdf

Diana Huggins is currently an independent contractor providing both technical writing and consulting services. Prior to this, she worked as a senior systems consultant. Some of the projects she worked on include a security review of Microsoft's official curriculum, content development for private companies, as well as network infrastructure design and implementation projects.

Diana's main focus over the past few years has been on writing certification study guides. To complement her efforts, she also spends a portion of her time consulting for small- to medium-sized companies in a variety of areas and continues to work as an independent technical trainer.

Diana currently has her Microsoft Certified Systems Engineer (MCSE) and Microsoft Certified Trainer (MCT) Certification, along with several other certifications from different vendors. Although her focus is on the Information Technology industry, she also holds a bachelor's degree in education. Diana runs her own company, DKB Consulting Services. The main focus of the company is developing certification training courseware, online practice exams, as well as content delivery.

Felicia Buckingham is an independent contractor currently deploying Office XP for a provincial-wide electrical company. Prior to this, she spent several years in the technical training industry with a focus on Microsoft Office applications.

Felicia holds her Microsoft Certified Professional (MCP) and Microsoft Office Specialist (MOS) Master designations, along with several other certifications from various vendors. She specializes in Microsoft Office training and consulting.

Over the past few years, Felicia has contributed to several Microsoft Office study guides and has recently co-authored Microsoft Excel 2003 Programming Inside Out. During the past year, she has also established her own consulting company that specializes in Microsoft Office deployment, training services, and courseware development.

The new Microsoft Certified Desktop Support Technician (MCDST) credential proves that you have the skills to successfully support end users and successfully troubleshoot desktop environments running on Windows XP. MCDST candidates must pass two core exams (70-271 and 70-272). The 70-272 exam, when combined with the 70-271 (the operating system exam for desktop support technicians), validates that a candidate can successfully answer (or escalate) all calls from end users. The MCDST 70-272 Exam Cram 2 gives readers the essential information they need to know to pass the 70-272 exam, which includes configuring and troubleshooting applications (Internet Exporer, Outlook Express), resolving issues related to usability, resolving issues related to application customization, configuring and troubleshooting connectivity for applications, and configuring application security. This book can be used as a sole study guide for those experienced with Windows XP or it is the perfect supplement guide for more comprehensive training materials, instructor-led classes, and/or computer-based training.

This title is a member of the The Exam Cram 2 Series, which also contains the titles below . You can also visit the Exam Cram 2 Series page.

• 
  CCNA Exam Cram 2, 2/E
  Whitaker & Valentine
  ©2006 | Pearson Certification | Paper Bound w/CD-ROM; 432 pp | Instock
  ISBN-10: 0789735024 | ISBN-13: 9780789735027
  Buy from myPearsonStore

• 
  CCNA Exam Prep 2 (Exam 640-801)
  Minutella, Stevenson & Cioara
  ©2006 | Pearson Certification | Paper Bound w/CD-ROM; 864 pp | Instock
  ISBN-10: 0789735199 | ISBN-13: 9780789735195
  Buy from myPearsonStore

• 
  Check Point CCSA Exam Cram 2 (Exam 156-210.4)
  Walberg
  ©2005 | Pearson Certification | Paper Bound w/CD-ROM; 312 pp | Out of Stock
  ISBN-10: 0789731096 | ISBN-13: 9780789731098
  

• 
  Check Point CCSA Exam Cram 2 (Exam 156-210.4), Safari
  Walberg
  ©2005 | Pearson Certification | On-line Supplement; 312 pp | Estimated Availability : 05/21/2009
  ISBN-10: 0789741504 | ISBN-13: 9780789741509
  

• 
  Citrix CCA MetaFrame Presentation Server 3.0 and 4.0 (Exams 223/256)
  Mathers & Khnaser
  ©2006 | Pearson Certification | Paper Bound w/CD-ROM; 672 pp | Instock
  ISBN-10: 0789732467 | ISBN-13: 9780789732460
  Brief Description | Buy from myPearsonStore

  

  Citrix certification has grown a phenomenal 56% in the last year and is continuing to increase in 2004!

• 
  CompTIA A+ Practice Questions Exam Cram (Essentials, Exams 220-602, 220-603, 220-604), 2/E
  Brooks
  ©2008 | Pearson Certification | Paper Bound w/CD-ROM; 408 pp | Instock
  ISBN-10: 0789735660 | ISBN-13: 9780789735669
  Buy from myPearsonStore

• 
  HTI+ Exam Cram 2
  Brooks & Tittel
  ©2004 | Pearson Certification | Paper Bound w/CD-ROM; 672 pp | Instock
  ISBN-10: 0789729377 | ISBN-13: 9780789729378
  Brief Description | Buy from myPearsonStore

  

  Appropriate for all courses in home security, lighting, wiring, or HVAC, courses that prepare students for professional careers servicing the automated home industry, and especially courses intended to prepare students for CompTIA's new HTI+ certification exam.

  CompTIAs new HTI+ exam is rapidly becoming the certification standard for the fast-growing home automation industry, gaining support from industry leaders ranging from Cisco Systems to Best Buy, CompUSA to Whirlpool and Sears. HTI+ Exam Cram 2 systematically covers every exam objective, clearly and simply. Authored by Marcraft, a Cornerstone Member of the HTI+ Committee, it reviews every home automation technology covered on both HTI+ exams: Residential Systems (HT0-101) and Systems Infrastructure and Integration (HT0-102). Coverage includes: computer networking, audio, video, home security, surveillance, telecommunications, home lighting, HVAC, water systems, access control, and more. It also contains detailed coverage of both low- and high-voltage structured wiring, as well as the challenges of systems integration. HTI+ Exam Cram 2 combines a carefully designed teaching methodology, proven exam preparation tips, two complete printed practice exams, and much more. Its accompanying CD-ROM contains PrepLogic Practice Tests, Preview Edition software, including one complete PrepLogic Practice Test with approximately the same number of questions found on CompTIAs actual exam, and thorough explanations of every correct and incorrect answer. The book also comes with outstanding Web-based community support at three Web sites, including dynamic book content updates, free practice questions, industry news, study tips, and discussion forums. Like all books in the MCSE/MCSA Training Guide Series, this book is published under the direction of Ed Tittel, widely acknowledged as the worlds leading expert on certification preparation and courseware.

• 
  ICDL Exam Cram 2
  Gunderloy & Harkins
  ©2004 | Pearson Certification | Paper; 552 pp | Instock
  ISBN-10: 0789730928 | ISBN-13: 9780789730923
  Brief Description | Buy from myPearsonStore

  

  Appropriate for all courses in basic computer literacy or office applications competency, and all courses preparing students for the ICDL Certification Exam (Syllabus 4.0).

  This is a fast-paced study guide and refresher for every student seeking to achieve basic computing literacy and master basic productivity applications, and especially for those preparing for ICDL, the standard for certifying computer competency in over 90 countries. The book offers concise, high-efficiency review of every exam topic, including: basic information technology concepts; using PCs and managing files; word processing, spreadsheets, databases, presentations, information and communication, and more. Its extensive collection of study resources include exclusive test-taking strategies, time-saving study tips, two sample exams, a complete glossary, and a special Cram Sheet that includes tips, acronyms, and memory joggers. An accompanying CD-ROM contains PrepLogic Practice Tests, Preview Edition software, including one complete PrepLogic Practice Test with approximately the same number of questions found on the actual exam, as well as thorough explanations of every correct and incorrect answer. The engine offers two study modes, Practice Test and Flash Review, full exam customization, and a detailed score report. The book is supported by an active online community at www.examcram.com2, where students can find industry news, study tips, practice exams, discussion boards, and more. Like all books in the Exam Cram 2 series, it has been published under the direction of Series Editor Ed Tittel, the leading authority on IT certification.

• 
  ICDL Review Exercises Exam Cram 2
  Gunderloy & Harkins
  ©2004 | Pearson Certification | Paper Bound w/CD-ROM; 216 pp | Out of Stock
  ISBN-10: 0789731371 | ISBN-13: 9780789731371
  Brief Description

  

  Appropriate for all courses in basic computer literacy or office applications competency, and all courses preparing students for the ICDL Certification Exam (Syllabus 4.0).

  Used in more than 90 countries, ICDL has become the global standard for measuring fundamental computer competency for those who work with computers in any setting. ICDL Review Exercises Exam Cram 2 delivers 500+ practice test questions for the ICDL exam, along with complete explanations of both correct and incorrect answers. It is designed to support students in gaining thorough mastery of contemporary information technology. The book's questions are organized around the exam's key objectives, helping students quickly and easily assess and enhance their understanding of every key topic area. Coverage includes: basic information technology concepts; using PCs and managing files; word processing, spreadsheets, databases, presentations, information and communication, and more. The book also contains the proven "Cram Sheet" tearcard for last-minute review. The accompanying CD-ROM contains every question, delivered via an innovative exam engine powered by MeasureUp, one of the world's leading certification training organizations. Students can choose amongst multiple test modes, and all questions are written and structured as similarly as possible to the actual exam. Using these questions and formats, students will learn how to analyze the trick questions and distracters found on the actual exam.

• 
  MCAD/MCSE/MCDBA 70-229 Exam Cram 2: Designing & Implementing Databases w/SQL Server 2000 Enterprise Edition
  Moore & Tittel
  ©2005 | Pearson Certification | Paper Bound w/CD-ROM; 504 pp | Instock
  ISBN-10: 0789731061 | ISBN-13: 9780789731067
  Buy from myPearsonStore

• 
  MCDST 70-271 Exam Cram 2: Supporting Users & Troubleshooting a Windows XP Operating System
  Balter, Wiest & Tittel
  ©2005 | Pearson Certification | Paper Bound w/CD-ROM; 504 pp | Instock
  ISBN-10: 0789731495 | ISBN-13: 9780789731494
  Brief Description | Buy from myPearsonStore

  

  Appropriate for all courses on Windows XP (Professional and Home), and for all courses preparing students for Microsoft's MCDST 70-271 certification exam.

  This is a fast-paced study guide and refresher for every student seeking to master Windows XP support and troubleshooting, and especially for those preparing for MCDST Exam 70-271. (Exam 70-271 and the companion Exam 70-272 are the two core exams required for the new Microsoft Certified Desktop Support Technician certification program.)

  The book offers concise, high-efficiency review of every exam topic. Coverage includes: installing Windows XP; configuring and troubleshooting resources; managing and troubleshooting desktop storage; setting up and troubleshooting hardware and drivers; and managing and troubleshooting user and desktop settings, local security settings, and policies. Coverage also includes: monitoring and analyzing OS performance; and managing and troubleshooting network protocols and services. The books extensive collection of study resources include exclusive test-taking strategies, time-saving study tips, two sample exams, a complete glossary, and a special Cram Sheet that includes tips, acronyms, and memory joggers. An accompanying CD-ROM contains PrepLogic Practice Tests, Preview Edition software, including one complete PrepLogic Practice Test with approximately the same number of questions found on Microsofts actual exam, as well as thorough explanations of every correct and incorrect answer. The engine offers two study modes, Practice Test and Flash Review, full exam customization, and a detailed score report. The book is supported by an active online community at www.examcram2.com, where students can find industry news, study tips, practice exams, discussion boards, and more. Like all books in the Exam Cram 2 series, it has been published under the direction of Series Editor Ed Tittel, the leading authority on IT certification. Based on rigorous technical review by a team of industry experts, it has earned the distinction of CramSession Approved Study Material.

• 
  MCDST 70-272 Exam Cram 2: Supporting Users & Troubleshooting Desktop Applications on a Windows XP Operating System
  Huggins, Schmied & Tittel
  ©2003 | Pearson Certification | Paper Bound w/CD-ROM; 360 pp | Instock
  ISBN-10: 0789731509 | ISBN-13: 9780789731500
  Brief Description | Buy from myPearsonStore

  

  Appropriate for all courses on Windows XP support and troubleshooting, and for all courses preparing students for the MCSE Windows XP Professional certification exam (Exam 70-272).

  This is a fast-paced study guide and refresher for every student seeking to master Windows XP support and troubleshooting, and especially for those preparing for MCDST Exam 70-272. (Exam 70-272 and the companion Exam 70-271 are the two core exams required for the new Microsoft Certified Desktop Support Technician certification program.)

  The book offers concise, high-efficiency review of every exam topic. Coverage includes: configuring, customizing, and troubleshooting Windows XP, Internet Explorer, Outlook Express, Outlook, and other Office applications; and configuring and troubleshooting hardware and network connectivity. Coverage also includes: configuring and managing application security; and identifying and responding to security incidents. The books extensive collection of study resources include exclusive test-taking strategies, time-saving study tips, two sample exams, a complete glossary, and a special Cram Sheet that includes tips, acronyms, and memory joggers. An accompanying CD-ROM contains PrepLogic Practice Tests, Preview Edition software, including one complete PrepLogic Practice Test with approximately the same number of questions found on Microsofts actual exam, as well as thorough explanations of every correct and incorrect answer. The engine offers two study modes, Practice Test and Flash Review, full exam customization, and a detailed score report. The book is supported by an active online community at www.examcram2.com, where students can find industry news, study tips, practice exams, discussion boards, and more. Like all books in the Exam Cram 2 series, it has been published under the direction of Series Editor Ed Tittel, the leading authority on IT certification. Based on rigorous technical review by a team of industry experts, it has earned the distinction of CramSession Approved Study Material.

• 
  MCSA/MCSE 70-290 Exam Cram: Managing and Maintaining a Windows Server 2003 Environment, 2/E
  Balter & Regan
  ©2007 | Pearson Certification | Paper; 696 pp | Instock
  ISBN-10: 0789736179 | ISBN-13: 9780789736178
  Buy from myPearsonStore

• 
  MCSA/MCSE 70-291 Exam Cram: Implementing, Managing, and Maintaining a Microsoft Windows Server 2003 Network Infrastructure, 2/E
  Huggins
  ©2006 | Pearson Certification | Paper; 408 pp | Instock
  ISBN-10: 0789736187 | ISBN-13: 9780789736185
  Buy from myPearsonStore

• 
  MCSA/MCSE 70-294 Exam Cram: Planning, Implementing, and Maintaining a Microsoft Windows Server 2003 Active Directory Infrastructure, 2/E
  Willis & Watts
  ©2007 | Pearson Certification | Paper; 456 pp | Instock
  ISBN-10: 0789736209 | ISBN-13: 9780789736208
  Buy from myPearsonStore

• 
  MCSA/MCSE 70-299 Exam Cram 2: Implementing and Administering Security in a Windows 2003 Network
  Ferguson, Poulton & Barrett
  ©2004 | Pearson Certification | Paper Bound w/CD-ROM; 384 pp | Out of Stock
  ISBN-10: 078973138X | ISBN-13: 9780789731388
  Brief Description

  

  Appropriate for all courses in Windows Server 2003 security, and all courses preparing students for Microsoft's MCSE/MCSA 70-299 certification exam.

  This is a fast-paced study guide and refresher for every student seeking to master Windows 2003 network security, and especially for those preparing for Exam 70-299—a key exam in both Microsoft's MCSE and MCSA certification programs. The book offers concise, high-efficiency review of every exam topic, encompassing: implementation, management, and troubleshooting of security policies, patch management infrastructure, network communications security, as well as planning, configuration, and troubleshooting of authentication, authorization, and PKI. The books extensive collection of study resources include exclusive test-taking strategies, time-saving study tips, two sample exams, a complete glossary, and a special Cram Sheet that includes tips, acronyms, and memory joggers. An accompanying CD-ROM contains PrepLogic Practice Tests, Preview Edition software, including one complete PrepLogic Practice Test with approximately the same number of questions found on Microsofts actual exam, as well as thorough explanations of every correct and incorrect answer. The engine offers two study modes, Practice Test and Flash Review, full exam customization, and a detailed score report. The book is supported by an active online community at www.examcram.com, where students can find industry news, study tips, practice exams, discussion boards, and more. Like all books in the Exam Cram 2 series, it has been published under the direction of Series Editor Ed Tittel, the leading authority on IT certification. Based on rigorous technical review by a team of industry experts, it has earned the distinction of CramSession Approved Study Material.

• 
  MCSA/MCSE Implementing and Managing Exchange Server 2003 Exam Cram 2 (Exam Cram 70-284)
  Thomas, Schmied & Tittel
  ©2004 | Pearson Certification | Paper Bound w/CD-ROM; 528 pp | Instock
  ISBN-10: 0789730987 | ISBN-13: 9780789730985
  Brief Description | Buy from myPearsonStore

  

  Appropriate for all courses on implementing, managing, and troubleshooting Exchange Server 2003. Especially appropriate for courses preparing students for Microsoft's 70-284 certification exam, a popular elective for both the MCSA and MCSE programs, and one of two Core Messaging exams for Microsoft's new MCSE 2003 Messaging Specialist program.

  This is a fast-paced study guide and refresher for every student seeking to master Microsoft Exchange Server 2003—and especially for those preparing for Microsoft's MCSE/MCSA examination 70-284. The book offers concise, high-efficiency review of every exam objective. Coverage includes: preparing for, installing, configuring, and troubleshooting Exchange Server 2003; as well as configuring coexistence with other Exchange organizations, other messaging systems, and other SMTP systems. Coverage also includes: administering Exchange Server health, data storage, and clusters; backup/recovery; security; address lists; Active Directory-related issues; and much more. The books extensive collection of study resources include exclusive test-taking strategies, time-saving study tips, two sample exams, a complete glossary, and a special Cram Sheet that includes tips, acronyms, and memory joggers. An accompanying CD-ROM contains PrepLogic Practice Tests, Preview Edition software, including one complete PrepLogic Practice Test with approximately the same number of questions found on Microsoft's actual exam, as well as thorough explanations of every correct and incorrect answer. The engine offers two study modes, Practice Test and Flash Review, full exam customization, and a detailed score report. The book is supported by an active online community at www.examcram2.com, where students can find industry news, study tips, practice exams, discussion boards, and more. Like all books in the Exam Cram 2 series, it has been published under the direction of Series Editor Ed Tittel, the leading authority on IT certification. Based on rigorous technical review by a team of industry experts, it has earned the distinction of CramSession Approved Study Material.

• 
  MCSE 70-298 Exam Cram 2: Designing Security for a Windows Server 2003 Network
  Ferguson & Tittel
  ©2004 | Pearson Certification | Paper Bound w/CD-ROM; 360 pp | Instock
  ISBN-10: 0789730162 | ISBN-13: 9780789730169
  Brief Description | Buy from myPearsonStore

  

  Appropriate for all courses in Windows Server 2003 security, and for all courses preparing students for Microsoft's MCSE 70-298 certification exam.

  This is a fast-paced study guide and refresher for every student seeking to master Windows 2003 network security, and especially for those preparing for Exam 70-298—a key exam in both Microsoft's MCSE and MCSA certification programs. The book offers concise, high-efficiency review of every exam topic, including creating conceptual, logical, and physical designs for network infrastructure security; designing strategies for managing security and data access control; designing server-specific security; and more. The books extensive collection of study resources include exclusive test-taking strategies, time-saving study tips, two sample exams, a complete glossary, and a special Cram Sheet that includes tips, acronyms, and memory joggers. An accompanying CD-ROM contains PrepLogic Practice Tests, Preview Edition software, including one complete PrepLogic Practice Test with approximately the same number of questions found on Microsofts actual exam, as well as thorough explanations of every correct and incorrect answer. The engine offers two study modes, Practice Test and Flash Review, full exam customization, and a detailed score report. The book is supported by an active online community at www.examcram.com, where students can find industry news, study tips, practice exams, discussion boards, and more. Like all books in the Exam Cram 2 series, it has been published under the direction of Series Editor Ed Tittel, the leading authority on IT certification. Based on rigorous technical review by a team of industry experts, it has earned the distinction of CramSession Approved Study Material.

• 
  MCSE Designing a Microsoft Windows Server 2003 Active Directory and Network Infrastructure Exam Cram 2 (Exam Cram 70-297)
  Ferguson, Huggins & Tittel
  ©2004 | Pearson Certification | Paper Bound w/CD-ROM; 336 pp | Out of Stock
  ISBN-10: 0789730154 | ISBN-13: 9780789730152
  Brief Description

  

  Appropriate for all courses in Microsoft Active Directory and network infrastructure design, and especially for all courses preparing students for Microsoft's MCSE/MCSA examination 70-297.

  This is a fast-paced study guide and refresher for every student seeking to master Microsoft Windows Server 2003 Active Directory and network infrastructure design, and especially for those preparing for Microsoft's MCSE/MCSA examination 70-297—one of the core exams in Microsoft's MCSE and MCSA certification programs. The book offers concise, high-efficiency review of every exam topic. Coverage includes: gathering and analyzing business and technical requirements; creating conceptual and logical designs; analyzing DNS and security requirements, and assessing existing infrastructure. Coverage also includes: identifying network topology and performance levels; analyzing impacts on existing environments; defining security, authentication, account, and naming strategies; migration paths; and much more. The books extensive collection of study resources include exclusive test-taking strategies, time-saving study tips, two sample exams, a complete glossary, and a special Cram Sheet that includes tips, acronyms, and memory joggers. An accompanying CD-ROM contains PrepLogic Practice Tests, Preview Edition software, including one complete PrepLogic Practice Test with approximately the same number of questions found on Microsoft's actual exam, as well as thorough explanations of every correct and incorrect answer. The engine offers two study modes, Practice Test and Flash Review, full exam customization, and a detailed score report. The book is supported by an active online community at www.examcram2.com, where students can find industry news, study tips, practice exams, discussion boards, and more. Like all books in the Exam Cram 2 series, it has been published under the direction of Series Editor Ed Tittel, the leading authority on IT certification. Based on rigorous technical review by a team of industry experts, it has earned the distinction of CramSession Approved Study Material.

• 
  MCSE Planning and Maintaining a Windows Server 2003 Network Infrastructure Exam Cram 2 (Exam Cram 70-293)
  Zandri & Tittel
  ©2004 | Pearson Certification | Paper Bound w/CD-ROM; 528 pp | Instock
  ISBN-10: 078973012X | ISBN-13: 9780789730121
  Brief Description | Buy from myPearsonStore

  

  Appropriate for all courses on Windows Server 2003 network infrastructure planning and maintenance; as well as all courses preparing students for Microsoft's 70-293 certification exam.

  This is a fast-paced study guide and refresher for every student seeking to master Microsoft Windows Server 2003 network infrastructure planning and maintenance, and especially for those preparing for Microsofts MCSE/MCSA examination 70-293—one of the core exams in Microsoft's MCSE and MCSA certification programs. The book offers concise, high-efficiency review of every exam topic,including server roles and security; planning, implementing, and maintaining network infrastructure, routing, remote access, server availability, and security infrastructure; planning and maintaining network security; and more. Its extensive collection of study resources include exclusive test-taking strategies, time-saving study tips, two sample exams, a complete glossary, and a special Cram Sheet that includes tips, acronyms, and memory joggers. An accompanying CD-ROM contains PrepLogic Practice Tests, Preview Edition software, including one complete PrepLogic Practice Test with approximately the same number of questions found on Microsoft's actual exam, as well as thorough explanations of every correct and incorrect answer. The engine offers two study modes, Practice Test and Flash Review, full exam customization, and a detailed score report. The book is supported by an active online community at www.examcram2.com, where students can find industry news, study tips, practice exams, discussion boards, and more. Like all books in the Exam Cram 2 series, it has been published under the direction of Series Editor Ed Tittel, the leading authority on IT certification. Based on rigorous technical review by a team of industry experts, it has earned the distinction of CramSession Approved Study Material.

• 
  MCSE Windows XP Professional Exam Cram 2 (Exam 70-270), 2/E
  Melber & Balter
  ©2006 | Pearson Certification | Paper Bound w/CD-ROM; 504 pp | Instock
  ISBN-10: 0789733609 | ISBN-13: 9780789733603
  Buy from myPearsonStore

• 
  MCSE Windows XP Professional Practice Questions Exam Cram 2 (Exam 70-270)
  Picinich & Tittel
  ©2004 | Pearson Certification | Paper; 264 pp | Instock
  ISBN-10: 078973107X | ISBN-13: 9780789731074
  Brief Description | Buy from myPearsonStore

  

  Appropriate for all courses on Windows XP Professional, and all courses preparing students for the MCSE Windows XP Professional certification exam (Exam 70-270).

  MCSE 70-270 Practice Questions Exam Cram 2 delivers 500+ practice test questions for Microsoft's MCSE 70-270 exam, along with complete explanations of both correct and incorrect answers. It is designed to support students in gaining thorough mastery of Windows XP, and in preparing to pass the first of Microsoft's four core Operating System exams: Installing, Configuring, and Administering Microsoft Windows XP Professional. The book's questions are organized around the exam's key objectives, helping students quickly and easily assess their understanding of every key topic area. Coverage includes: installation, configuration, administration; resource management; security accounts and policies, user and desktop settings, hardware devices and drivers, disks and volumes, network protocols and services, system monitoring, performance optimization, recovery, remote access services, and more. The book also contains the proven “Cram Sheet” tearcard for last-minute review.

• 
  Network+ Certification Practice Questions Exam Cram 2 (Exam N10-002)
  Brooks & Tittel
  ©2004 | Pearson Certification | Paper Bound w/CD-ROM; 216 pp | Out of Stock
  ISBN-10: 078973110X | ISBN-13: 9780789731104
  Brief Description

  

  Appropriate for all courses in basic network administration and troubleshooting, and for all courses preparing students for the latest Network+ certification exam (N10-002).

  CompTIAs Network+ certification program has grown 120% in the past year, and is endorsed by Microsoft, Cisco, Novell, 3Com, and other leaders in networking. Network+ is rapidly becoming a crucial credential for IT technicians and professionals who wish to differentiate themselves in the marketplace. Network+ Practice Questions Exam Cram 2 delivers more than 500 practice test questions for the latest Network+ certification exam (N10-002), along with complete explanations of both correct and incorrect answers. It is designed to support students in gaining thorough mastery of network media, topologies, protocols, standards, implementation, and support; and in preparing to achieve Network+ certification. The book's questions are organized around the exam's key objectives, helping students quickly and easily assess their understanding of every key topic area. Coverage includes: Ethernet, wireless, the ISO model, MAC addresses, the TCP/IP suite, HTTP and other Internet protocols, WAN technologies, network services, security, storage, remote connectivity, disaster recovery, wiring, troubleshooting, and more. The book also contains the proven "Cram Sheet" tearcard for last-minute review. The accompanying CD-ROM contains every question from the book, delivered via an innovative exam engine powered by MeasureUp, one of the world's leading certification training organizations. Students can choose amongst multiple test modes, and all questions are written and structured as similarly as possible to the actual exam. Using these questions and formats, students will learn how to analyze the trick questions and distracters found on the actual exam. Author Charles J. Brooks is one of the world's leading certification experts, and a member of CompTIA's Advisory Committee for the A+ certification program.</D>

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  Network+ Certification Practice Questions Exam Cram 2 (Exam N10-003), 2/E
  Brooks
  ©2005 | Pearson Certification | Paper Bound w/CD-ROM; 264 pp | Instock
  ISBN-10: 0789733528 | ISBN-13: 9780789733528
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  Network+ Exam Cram 2 (Exam Cram N10-003), 2/E
  Harwood, Bird & Tittel
  ©2005 | Pearson Certification | Paper Bound w/CD-ROM; 528 pp | Instock
  ISBN-10: 0789732548 | ISBN-13: 9780789732545
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  Network+ Exam Cram 2 Lab Manual
  Prowse
  ©2006 | Pearson Certification | Paper; 360 pp | Instock
  ISBN-10: 0789732939 | ISBN-13: 9780789732934
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  Network+ Exam Prep 2 (Exam Prep N10-003)
  Harwood
  ©2005 | Pearson Certification | Paper Bound w/CD-ROM; 864 pp | Instock
  ISBN-10: 0789732556 | ISBN-13: 9780789732552
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  Novell Netware 6.5 CNA Exam Cram 2
  Wyrostek
  ©2005 | Pearson Certification | Paper; 504 pp | Instock
  ISBN-10: 0789727870 | ISBN-13: 9780789727879
  Brief Description | Buy from myPearsonStore

  

  The smartest, most efficient way to study for the CNA certification exam for NetWare 6.

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  PMP Exam Cram 2, 2/E
  Solomon
  ©2006 | Pearson Certification | Paper Bound w/CD-ROM; 312 pp | Instock
  ISBN-10: 0789734621 | ISBN-13: 9780789734624
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  RFID+ Exam Cram
  OTA Training
  ©2006 | Pearson Certification | Paper Bound w/CD-ROM; 336 pp | Instock
  ISBN-10: 0789735040 | ISBN-13: 9780789735041
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  Security+ Exam Cram 2 Lab Manual
  Poulton
  ©2005 | Pearson Certification | Paper; 312 pp | Instock
  ISBN-10: 0789732912 | ISBN-13: 9780789732910
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  Security+ Practice Questions Exam Cram 2 (Exam SYO-101)
  Sparbel & Tittel
  ©2003 | Pearson Certification | Paper Bound w/CD-ROM; 264 pp | Instock
  ISBN-10: 0789731517 | ISBN-13: 9780789731517
  Brief Description | Buy from myPearsonStore

  

  Appropriate for all introductory courses in computer and network security, and for all courses preparing students for the new CompTIA Security+ certification exam (SYO-101).

  CompTIAs Security+ certification program is growing rapidly, and is endorsed by industry leaders including IBM, Microsoft, Motorola, Novell, Symantec, Tivoli, Sun Microsystems, and VeriSign; it is rapidly becoming a crucial credential for IT professionals who wish to differentiate themselves in the marketplace. Security+ Practice Questions Exam Cram 2 delivers more than 500 practice test questions for the new Security+ certification exam (SYO-101), along with complete explanations of both correct and incorrect answers. It is designed to support students in gaining thorough mastery of fundamental security concepts, communications security, infrastructure security, the basics of cryptography, and operational and organizational security; and in preparing to achieve Security+ certification. The book's questions are organized around the exam's key objectives, helping students quickly and easily assess their understanding of every key topic area. Coverage includes: access control; authentication; removing nonessential services and protocols; recognizing attacks; remote access; intrusion detection; security baselining; cryptography concepts; PKI; key management and certificates; physical security; disaster recovery and business continuity; policies and procedures; risk identification; education; security documentation; and more. The book also contains the proven "Cram Sheet" tearcard for last-minute review. The accompanying CD-ROM contains every question from the book, delivered via an innovative exam engine powered by MeasureUp, one of the world's leading certification training organizations. Students can choose amongst multiple test modes, and all questions are written and structured as similarly as possible to the actual exam. Using these questions and formats, students will learn how to analyze the trick questions and distracters found on the actual exam.

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  Server+ Certification Exam Cram (Exam SKO-002)
  International
  ©2006 | Pearson Certification | Paper Bound w/CD-ROM; 768 pp | Instock
  ISBN-10: 0789733684 | ISBN-13: 9780789733689
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  Server+ Certification Exam Cram (Exam SKO-002), Safari
  International
  ©2006 | Pearson Certification | On-line Supplement; 768 pp | Instock
  ISBN-10: 076869020X | ISBN-13: 9780768690200
  URL:  http://safari.informit.com
  

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  Solaris 10 System Administration Exam Prep 2
  Calkins
  ©2006 | Pearson Certification | Paper Bound w/CD-ROM; 1104 pp | Instock
  ISBN-10: 0789734613 | ISBN-13: 9780789734617
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  Solaris 9 System Administration Exam Cram 2 (Exam Cram CX-310-014 & CX310-015)
  Ambro & Tittel
  ©2003 | Pearson Certification | Paper Bound w/CD-ROM; 576 pp | Instock
  ISBN-10: 0789728699 | ISBN-13: 9780789728692
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