Prentice Hall

Business

Browse our catalog:

Accounting and Taxation

Business Communications

Business Law

Business Math

Business Studies

Decision Science

Finance

Insurance

Introduction to Business

MIS

Management

Marketing

Office Procedures

Customer Relationship Management/CRM

Newest editions |
All editions

CORE TEXTS
Customer Relationship Management: The Bottom Line to Optimizing Your ROI (NetEffect Series), 2/E
Anton & Petouhoff
©2002 | Prentice Hall | Published: 12/26/2001
ISBN-10: 0130990698 | ISBN-13: 9780130990693
Learn more and request an exam copy »

Copyright ©2008 Pearson Education. All rights reserved. Legal Notice | Privacy Policy | Permissions