Prentice Hall

Business

Service Operations Management: Improving Service Delivery, 2/E
Johnston & Clark
©2005 | Prentice Hall | Temporarily out of stock
ISBN-10: 0273683675 | ISBN-13: 9780273683674
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Service Management and Operations, 2/E
Haksever, Render, Russell & Murdick
©2000 | Prentice Hall | Published: 11/16/1999
ISBN-10: 0130813389 | ISBN-13: 9780130813381
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