Culinary, Hospitality, Travel & Tourism

In the Spotlight

• Delivers comprehensive training of key food safety concepts! The new 5th Edition reflects the latest updates to the FDA Food Code, new science-based and industry best practices and prepares students for the ServSafe? Food Protection Manager Certification Exam.
  


• Designed with students' needs in mind! This edition has been updated to reflect the changing needs of a diverse and expanding workforce in the foodservice and restaurant industry.
  


• This best-selling text is fully updated and streamlined! The practicality continues with mini-case studies, contributions from industry experts, profiles of corporations, profiles of hospitality professionals and a new student CD-ROM packed with resources to support readers' coursework and their career.
  


• Provides complete coverage of the hotel's front office. Over 200 exhibits illustrate chapter content and help to create a work that both students and professional hoteliers seek out.
  


• The first organizational behavior text that focuses on the hospitality industry! Hospitality organizations today must achieve excellence in human relations, and that success starts with quality organizational behavior.
  


• THE FIRST OF IT'S KIND! Based on the authors' years of industry experience, this book includes a model for understanding the revenue management process and reveals four basic building blocks to revenue management success.