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Marketing: Real People, Real Choices, 3/E
Michael R. SolomonSaint Joseph's University
Elnora StuartAmerican University in Cairo

ISBN-10: 0130351342
ISBN-13:  9780130351340

Publisher:  Prentice Hall
Copyright:  2003
Format:  Paper; 616 pp
Published:  10/29/2002
Status: Out of Print


Suggested retail price: $110.00
    New edition available



 

For undergraduate courses in Principles of Marketing.

Why do students love this book? This is the only book that makes marketing REAL to them by using real people–real marketers. Like most introductory books, all fundamental marketing concepts are covered with an emphasis on emerging topics, but this is the only book where students get up close and personal with real marketers. In each chapter, students learn marketing fundamentals plus explore a particular challenge that a real marketer has faced, see the choices available, find out what other marketers suggest, and discover the choice made–and the results of this choice. This is marketing on the front lines–from a personal, not a company, perspective. This is not a book that sees as its mission getting students to memorize key terms. It's a book that is conversational and lively, that helps students think like real marketers. The authors developed the Third Edition and its teaching resource package with extensive input and ideas from instructors, students, and marketing professionals from around the world.

Do you remember the first time you learned about marketing? Were you inspired?

  • NEW - Real People, Real Choices theme–Every chapter opens by introducing students to a real marketer. Sixteen Real People (featured marketers) are new to this edition, ranging from CEO's (hotjobs.com - Ch. 1) to brand managers (Nissan - Ch. 10).
    • Teaches students about a situation the marketer faced and the options he or she considered.

  • NEW - Think and Do Like a MarketerDirectly following the Real People/Real Choice opener, this new activity includes a hint to help the students solve the featured marketers problem.
    • Helps students get into the mindset of a marketer.

  • NEW - Real People, Other Voices–A marketing professor, marketing executive and marketing student refer back to the chapter opener and voice the option they'd choose if faced with the featured marketer's dilemma.
    • Gives students different perspectives to consider.

  • NEW - Bookmark It!–This new activity focuses on doing. Each activity is directly keyed to one of the chapter's learning objectives.
    • Sends students to do online research, perform mini-projects, or think about a situation the way a marketer would.

  • How it Worked Out–Each chapter concludes with the featured marketer explaining the decision made and the results of that decision.
    • Encourages students to put themselves in the featured marketer's shoes and decide what option they would choose in that situation.

  • NEW - Significantly enhanced teaching resources–Every review copy includes a supplements sampler CD-ROM previewing the new instructor's resource package. A few of the items included: brand new behind-the-scenes videos; new PowerPoint lecture slides–two versions will be offered: Enhanced and Express, because some instructors prefer more details and images while others want only the outlines; and expanded test item file. Many of the real marketers from this book are featured in the new video segments.
  • NEW - Up-to-date coverage of the latest marketing concepts.
    • impact of the Internet and new technologies on marketing in every chapter

    • “Brand You” (Ch. 1)–students begin by thinking of themselves as a product to be marketed

    • improved clarity in the discussion of strategic planning (Ch. 2); new online research practices (Ch. 5)

    • guerrilla marketing (Ch. 15)

    • e-commerce developments: C2C (Ch. 6), B2B (Ch. 7), B2C (Ch. 18)

    • CRM/customer relationship management and 1:1 marketing (Ch. 8)

    • marketing of “intangibles” (politics, religion, celebrities) (Ch. 11)

    • online dynamic pricing strategies (Ch. 13)

    • new coverage integrated marketing communications (Ch. 14)

    • m-commerce and database marketing strategies (Ch. 15)

    • social responsibility and ethical decision-making (Ch. 3)

    • supply chain management and the value chain (Ch. 17)…and much more.

  • NEW - Plan It!–Students make decisions in order to develop a marketing plan for a small entrepreneurial company. Appears as a new end of chapter exercise.
    • Helps students develop a basic marketing plan. Students refer to a marketing plan in the text's appendix and have the option of completing the project using Marketing Plan Pro software.

  • NEW - Organization and coverage that reflects today's world of marketing. The Third Edition focuses on the creation and transfer of value from manufacturers to consumers. Eighteen chapters means complete coverage at a manageable pace.
  • NEW - Solomon's Marketing Adventure–A one-of-a-kind companion for students.
    • Features study aids for each chapter plus activities that can be used with the accompanying CD-ROM.

  • NEW - Roughly 100 marketing instructors, professionals, and students helped shaped this edition.

  • Real People, Real Choices theme–Every chapter opens by introducing students to a real marketer. Sixteen Real People (featured marketers) are new to this edition, ranging from CEO's (hotjobs.com - Ch. 1) to brand managers (Nissan - Ch. 10).
    • Teaches students about a situation the marketer faced and the options he or she considered.

  • Think and Do Like a MarketerDirectly following the Real People/Real Choice opener, this new activity includes a hint to help the students solve the featured marketers problem.
    • Helps students get into the mindset of a marketer.

  • Real People, Other Voices–A marketing professor, marketing executive and marketing student refer back to the chapter opener and voice the option they'd choose if faced with the featured marketer's dilemma.
    • Gives students different perspectives to consider.

  • Bookmark It!–This new activity focuses on doing. Each activity is directly keyed to one of the chapter's learning objectives.
    • Sends students to do online research, perform mini-projects, or think about a situation the way a marketer would.

  • Significantly enhanced teaching resources–Every review copy includes a supplements sampler CD-ROM previewing the new instructor's resource package. A few of the items included: brand new behind-the-scenes videos; new PowerPoint lecture slides–two versions will be offered: Enhanced and Express, because some instructors prefer more details and images while others want only the outlines; and expanded test item file. Many of the real marketers from this book are featured in the new video segments.
  • Up-to-date coverage of the latest marketing concepts.
    • impact of the Internet and new technologies on marketing in every chapter

    • “Brand You” (Ch. 1)–students begin by thinking of themselves as a product to be marketed

    • improved clarity in the discussion of strategic planning (Ch. 2); new online research practices (Ch. 5)

    • guerrilla marketing (Ch. 15)

    • e-commerce developments: C2C (Ch. 6), B2B (Ch. 7), B2C (Ch. 18)

    • CRM/customer relationship management and 1:1 marketing (Ch. 8)

    • marketing of “intangibles” (politics, religion, celebrities) (Ch. 11)

    • online dynamic pricing strategies (Ch. 13)

    • new coverage integrated marketing communications (Ch. 14)

    • m-commerce and database marketing strategies (Ch. 15)

    • social responsibility and ethical decision-making (Ch. 3)

    • supply chain management and the value chain (Ch. 17)…and much more.

  • Plan It!–Students make decisions in order to develop a marketing plan for a small entrepreneurial company. Appears as a new end of chapter exercise.
    • Helps students develop a basic marketing plan. Students refer to a marketing plan in the text's appendix and have the option of completing the project using Marketing Plan Pro software.

  • Organization and coverage that reflects today's world of marketing. The Third Edition focuses on the creation and transfer of value from manufacturers to consumers. Eighteen chapters means complete coverage at a manageable pace.
  • Solomon's Marketing Adventure–A one-of-a-kind companion for students.
    • Features study aids for each chapter plus activities that can be used with the accompanying CD-ROM.

  • Roughly 100 marketing instructors, professionals, and students helped shaped this edition.

I. MAKING MARKETING VALUE DECISIONS.

 1. Virtual Value: Welcome to the World of Marketing.

 2. Strategic Planning: Making Choices in a Wired World.

 3. Decision Making in the New Era of Marketing: Ethics Quality and the Marketing Environment.

 4. Think Globally and Act Locally: Marketing in a Multinational Environment.

II. IDENTIFYING MARKETS AND UNDERSTANDING CUSTOMERS' NEEDS FOR VALUE.

 5. Marketing Information and Research: Analyzing the Business Environment Offline and Online.

 6. Why People Buy: Consumer Behavior and Peer-to-Peer E-Commerce.

 7. Why Organizations Buy: Business-to-Business Markets and B2B E-Commerce.

 8. Sharpening the Focus: Target Marketing Strategies and Customer Relationship Management.

III. CREATING THE VALUE OFFER.

 9. Creating the Product.

10. Managing the Product.

11. Marketing What Isn't There: Intangibles and Services.

12. Pricing the Product.

13. Pricing Methods.

IV. COMMUNICATING THE VALUE OFFER.

14. Conversing with the Customer: Promotional Strategy, Interactive Marketing and Database Marketing.

15. Advertising, Direct Marketing and M-Commerce.

16. Public Relations, Sales Promotion and Personal Selling.

V. DELIVERING THE VALUE OFFER.

17. Value Chain Management: Channels of Distribution, Logistics and Wholesaling.

18. Offline Retailing and B2C E-Commerce.

Appendix A: A Sample Marketing Plan: Computer Friendly Stuff.

Appendix B: Marketing Math.

Glossary.

Company/Name Index.

Subject Index.

  • 9780132299206
    Marketing: Real People, Real Choices, 5/E
    Solomon, Marshall & Stuart
    ©2007 | Prentice Hall | Paper; 640 pp | Instock
    ISBN-10: 0132299208 | ISBN-13: 9780132299206
    Brief Description

  • 9780136054214
    Marketing: Real People, Real Choices, 6/E
    Solomon, Marshall & Stuart
    ©2009 | Prentice Hall | Paper; 640 pp | Instock
    ISBN-10: 0136054218 | ISBN-13: 9780136054214
    Brief Description | Buy from myPearsonStore

"A fun look at marketing principles...examples are current and interesting, very relatable to students." – Trinity University reviewer



"Appears to be more to the point than other marketing texts while not leaving out important information." – Boston University reviewer




"Students sometimes cannot easily make the connection between what they learn in the classroom and how these concepts are applied in businesses. The Real People/Real Choices storyline allows them to glimpse into how these concepts are applied by people who make such decisions everyday." – University of South Alabama reviewer




"I like the focus on real people and the short vignettes that include students, professors, and professionals. Very nice. I really like this [text's] approach. It's fun to see the advice given and the ultimate solution to the problem." – Western Michigan University reviewer




"The writing style draws students into the book. They don't find themselves listing 6 steps for this and 7 steps for that. The CRM discussion is the best of all textbooks we reviewed." – Macomb CC reviewer




"It appears, dare I say, fun. It is very current and has examples today's students can relate to." – Montgomery CC reviewer




"This is great!!! [Real People, Real Choices] is an excellent way to frame the material. It incorporates real time, real life examples of the concepts in the book." – Johnson & Wales reviewer




"The tone of the book is a bit more conversational. Students would like this text." – Mississippi State reviewer




"Great! [The RPRC approach] is very entertaining and an interesting way to engage the reader." – Wichita State University reviewer

So what makes this book unique?
It's not just what we say, it's also how we say it

You'll be encouraged to focus less on memorizing definitions and more on understanding the importance of marketing. We'll take you behind the scenes in every chapter and introduce you to real marketers and explore real choices they've made. Students and instructors tell us time and again that no other book brings students closer to experiencing real marketing. We think you'll agree. The personal approach brings marketing to life.

Companion Website - Solomon, 3/E
Solomon
©2003 | Prentice Hall | On-line Supplement; 0 pp | Instock
ISBN-10: 0131002627 | ISBN-13: 9780131002623
URLhttp://www.prenhall.com/solomon


Companion Website - Solomon, 3/E
Solomon
©2003 | Prentice Hall | On-line Supplement; 0 pp | Instock
ISBN-10: 0131002627 | ISBN-13: 9780131002623
URLhttp://www.prenhall.com/solomon


PAL-Includes IRCD and DVD
Solomon
©2003 | Prentice Hall | Software | Out of Stock
ISBN-10: 0131424084 | ISBN-13: 9780131424081


Companion Website - Solomon, 3/E
Solomon
©2003 | Prentice Hall | On-line Supplement; 0 pp | Instock
ISBN-10: 0131002627 | ISBN-13: 9780131002623
URLhttp://www.prenhall.com/solomon


Student DVD with Video Library, 3/E
Solomon
©2003 | Prentice Hall | Video | Out of Stock
ISBN-10: 0131433830 | ISBN-13: 9780131433830


Companion Website - Solomon, 3/E
Solomon
©2003 | Prentice Hall | On-line Supplement; 0 pp | Instock
ISBN-10: 0131002627 | ISBN-13: 9780131002623
URLhttp://www.prenhall.com/solomon


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