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Electronic Commerce 2002: A Managerial Perspective, 2/E
Efraim Turban
David King
Jae K. LeeKorea Advanced Institute of Science and Technology
Merrill WarkentinMississippi State University
H. Michael ChungCalifornia State University, Long Beach

ISBN-10: 0130653012
ISBN-13:  9780130653017

Publisher:  Prentice Hall
Copyright:  2002
Format:  Cloth; 914 pp
Published:  11/02/2001

For one/two-semester courses in Electronic Commerce.

One of the first texts entirely dedicated to EC, this comprehensive, user-friendly text describes what electronic commerce is; how it is being conducted and managed; and its major opportunities, limitations, issues, and risks. With a blend of theory and practical application, this text is structured around the notion that EC applications require certain technological infrastructures and other support mechanisms. It recognizes that e-business has two parts: business and technology.

  • NEW - Seven new chapters.
    • Introduces students to the digital economy, e-marketplaces, EC services, auctions, e-government, C2C and intrabusiness, security, order fulfillment and M-commerce.

  • NEW - Revised and updated content throughout—Includes Internet marketing; company-centered B2B; web application development; and strategy.
    • Reflects the changes and period of consolidation that EC is going through, and focuses on the trend of proper strategy and implementation.

  • NEW - More exercises—Including role-playing and approximately 700 review and discussion questions and classroom projects.
    • Measures students' comprehension and ability to apply knowledge, helps them develop critical thinking skills, and fosters teamwork.

  • Hundreds of hyperlinks.
    • Illustrates many of the applications and issues throughout the text and in the book's website.

  • Managerial orientation.
    • Offers students presentations about EC applications and implementation geared toward functional and general managers.

  • Finance-marketing interdisciplinary approach—Relates to Accounting; Information Systems; Human Resources Management; Psychology; and the legal field.
    • Shows students how business and non-business disciplines are related to EC—and the major role Economics plays in understanding it.

  • Solid theoretical background throughout.—Features extensive references, Web site addresses, and many exercises.
    • Supplies students with the foundations necessary for understanding EC, ranging from consumer behavior to economic theory.

  • Managerial issues.—Featured in the final section of every chapter.
    • Explores some of the special concerns managers face as they adapt to doing business in cyberspace.

  • Seven new chapters.
    • Introduces students to the digital economy, e-marketplaces, EC services, auctions, e-government, C2C and intrabusiness, security, order fulfillment and M-commerce.

  • Revised and updated content throughout—Includes Internet marketing; company-centered B2B; web application development; and strategy.
    • Reflects the changes and period of consolidation that EC is going through, and focuses on the trend of proper strategy and implementation.

  • More exercises—Including role-playing and approximately 700 review and discussion questions and classroom projects.
    • Measures students' comprehension and ability to apply knowledge, helps them develop critical thinking skills, and fosters teamwork.

I. A REAL REVOLUTION.

 1. Overview of Electronic Commerce.

Appendix: Supply and value chains.

 2. The Digital Economy.

II. B2C EC —INTERNET MARKETING.

 3. Retailing in Electronic Commerce (e-Tailing).

 4. Internet Consumers, e-Service, and Market Research.

Appendix: CRM.

 5. Advertisement in E-Commerce.

III. B2B EC.

 6. Company-Centric B2B.

Appendix: From Traditional to Internet-Based EDI.

 7. E-Marketplaces and B2B Exchanges.

Appendix: The Extranets.

 8. B2B Support Services.

IV. OTHER EC MODELS AND APPLICATIONS.

 9. Dynamic Pricing: Auctions and More.

10. Service Industries, Online Publishing, and Knowledge Dissemination.

11. Intrabusiness, e-Government, and More.

V. BUILDING EC SYSTEMS.

12. Building E-Commerce Applications and Infrastructure.

Appendix 12A: Building an Application with Yahoo! Store.

13. E-Commerce Security.

14. Electronic Payment Systems.

15. Order Fulfillment, Logistics, and Supply Chain Management.

VI. IMPLEMENTING EC.

16. EC Strategy and Implementation.

17. The Regulatory Environment of Electronic Commerce.

18. E-Communities, Global, and Other Issues in EC.

19. M-Commerce.

Appendices: A. Infrastructure for EC. B. Web Tools, Web Page Design and Creation. C. Web Programming. D. Intelligent Agents. (Located on the Text Website).

  • 9780132243315
    Electronic Commerce 2008, 5/E
    Turban, Lee, KIng, McKay & Marshall
    ©2008 | Prentice Hall | Cloth; 1008 pp | Instock
    ISBN-10: 0132243318 | ISBN-13: 9780132243315
    Brief Description

This is the only text you need for Electronic Commerce. ELECTRONIC COMMERCE: A MANAGERIAL PERSPECTIVE 2002

is

ComprEhensive: It Contains 19 Chapters and 5 Appendices.

AppliCable: It Utilizes Practical Vignettes, Managerial Cases, and Hundreds of Exercises to Illustrate Concepts.

COmplete: It Integrates www.prenhall.com/turban—interactive Study Guide, Technology Updates, and Added Appendices.

Managerial: It Emphasizes E-Commerce Application and Implementation through Business Models and Technology Essentials.

Multinational: It Stresses the Importance of Global Competition, Partnerships, and Electronic Importing and Exporting.

CurrEnt: It Details Auctions, B2B, the Digital Economy, Mobile Commerce, Wireless Systems, and Intelligence Agents.

Real: It Highlights Industry Examples of Corporations, Small Businesses, Government, and Not-For-Profit Agencies.

InterdisCiplinary: It Provides Functional Perspective from Business Disciplines, Computer Science, Law, Economics, and Sociology.

and...

Web StratEgy Pro: An Interactive, E-Commerce Software Package from Palo Alto Brings the Process of Planning Internet Strategy to Life—Now Available ONLY in Shrinkwrap Packages with Prentice Hall Textbooks Including Turban's Electronic Commerce 2002 Edition.

Your One Source for E-COMMERCE.

Pearson Higher Education offers special pricing when you choose to package your text with other student resources. If you're interested in creating a cost-saving package for your students contact your Pearson Higher Education representative.