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Operations Management and Student CD Package, 7/E
Lee J. KrajewskiUniversity of Notre Dame
Larry P. RitzmanBoston College

ISBN-10: 0131073877
ISBN-13:  9780131073876

Publisher:  Prentice Hall
Copyright:  2005
Format:  Kit/Package/ShrinkWrap
Published:  02/24/2004
New edition available
  This item has been replaced by Operations Management: Process and Value Chains and Student CD Package, 8/E.



For the introductory Operations Management course, at both the undergraduate and graduate level.

The seventh edition of the K/R text is a complete redesign. While the seventh edition maintains its perspective on the big picture and the strategic importance of operations, it shifts its overall approach to a process orientation—both service and manufacturing. The new edition also comes with new software and many new interactive features on the CD-ROM and companion website.

  • NEW - Greater emphasis on Service and Service Processes. Significant increase in the number of non-manufacturing examples and applications. For example, chapter 2 has a new section on New Service and Product Development, and Chapter 3 introduces the Customer Contact model, which shows the relationship between customer contact and process complexity for front office and back office designs.
    • These service process examples are closer to the sorts of processes students will encounter in their jobs after graduation.

  • NEW - Major Emphasis on Processes. This new approach is developed in chapters 1-4, with the concept of a process first being introduced in chapter 1. Chapter 4 is an entirely new chapter on Process Analysis.
    • Provides students in all areas of business with a better understanding of basic business processes.

  • NEW - Coverage of Value Chains. The concept of processes is extended to the bigger picture of Value Chains. Parts 3 and 4 of the text cover the design and operation of Value Chains.
    • Shows students linkages of processes.

  • Student CD-ROM. Contains extensive tools, activities, and resources to enhance student skills and understanding of chapter material.
    • It includes PowerPoint Slides, OM Explorer (problem-solving software), SimQuick (Excel-based simulation software and exercises), Active Models (Software that allows students to do ¿¿¿what if¿¿¿ scenarios), Extend Software, Link to access trial versions of popular software packages (Microsoft Project 2003 and Smart Draw), textbook supplements covering various quantitative topics, written tours, and a link to our companion website.

  • Companion Website contains objectives, quizzes, and PowerPoints.

This text is available for personalization in the PHCBR custom database program.  Select only the chapters you require or supplement with recommended case studies all under one cover.  CLICK HERE to go directly to the PHCBR book-build site or visit our product page for additional information at pearsoncustom.com/business.

 

  • Greater emphasis on Service and Service Processes. Significant increase in the number of non-manufacturing examples and applications. For example, chapter 2 has a new section on New Service and Product Development, and Chapter 3 introduces the Customer Contact model, which shows the relationship between customer contact and process complexity for front office and back office designs.
    • These service process examples are closer to the sorts of processes students will encounter in their jobs after graduation.

  • Major Emphasis on Processes. This new approach is developed in chapters 1-4, with the concept of a process first being introduced in chapter 1. Chapter 4 is an entirely new chapter on Process Analysis.
    • Provides students in all areas of business with a better understanding of basic business processes.

  • Coverage of Value Chains. The concept of processes is extended to the bigger picture of Value Chains. Parts 3 and 4 of the text cover the design and operation of Value Chains.
    • Shows students linkages of processes.

I. COMPETING WITH OPERATIONS.

 1. Operations as a Competitive Weapon.

Supplement A: Decision Making.

 2. Operations Strategy.

 3. Process Design Strategy.

II. DESIGNING AND IMPROVING PROCESSES.

 4. Process Analysis.

Supplement B: Simulation.

 5. Process Performance and Quality.

 6. Process Capacity.

Supplement C: Waiting Lines.

 7. Process Layout.

 8. Planning and Managing Projects.

III. DESIGNING VALUE CHAINS.

 9. Supply-Chain Management.

10. Location.

11. Lean Systems.

IV. OPERATING VALUE CHAINS.

12. Information Technology and Value Chains.

13. Forecasting.

14. Aggregate Planning.

Supplement D: Linear Programming.

15. Inventory Management.

Supplement E: Special Inventory Models.

16. Resource Planning.

17. Scheduling.

CD-ROM SUPPLEMENTS.

Supplement F: Master Production Scheduling.

Supplement G: Learning Curve Analysis.

Supplement H: Measuring Output Rates.

Supplement I: Acceptance Sampling Plans.

Supplement J: Financial Analysis.

Supplement K: Computer-Integrated Manufacturing.

  • 9780136065760
    Operations Management, 9/E
    Krajewski, Ritzman & Malhotra
    ©2010 | Prentice Hall | Cloth; 672 pp | Instock
    ISBN-10: 0136065767 | ISBN-13: 9780136065760
    Brief Description | Buy from myPearsonStore

  • 9780131697393
    Operations Management: Process and Value Chains and Student CD Package, 8/E
    Krajewski, Ritzman & Malhotra
    ©2007 | Prentice Hall | Kit/Package/ShrinkWrap; 752 pp | Instock
    ISBN-10: 0131697390 | ISBN-13: 9780131697393
    Brief Description | Buy from myPearsonStore

Companion Website - Krajewski, 7/E
Krajewski
©2005 | Prentice Hall | On-line Supplement; 0 pp | Instock
ISBN-10: 0131437119 | ISBN-13: 9780131437111


Companion Website - Krajewski, 7/E
Krajewski
©2005 | Prentice Hall | On-line Supplement; 0 pp | Instock
ISBN-10: 0131437119 | ISBN-13: 9780131437111


TestGen-EQ, 7/E
Krajewski
©2005 | Prentice Hall | Software; 0 pp | Out of Stock
ISBN-10: 0131437089 | ISBN-13: 9780131437081
  View Downloadable Files



Companion Website - Krajewski, 7/E
Krajewski
©2005 | Prentice Hall | On-line Supplement; 0 pp | Instock
ISBN-10: 0131437119 | ISBN-13: 9780131437111


Production and Operations Management JIT
Simpson
©1993 | Prentice Hall | Paper | Estimated Availability : 12/31/9999
ISBN-10: 0205148506 | ISBN-13: 9780205148509


Companion Website - Krajewski, 7/E
Krajewski
©2005 | Prentice Hall | On-line Supplement; 0 pp | Instock
ISBN-10: 0131437119 | ISBN-13: 9780131437111


This package contains:
•   Krajewski & Ritzman, Operations Management, 7/E (2005)
•   Krajewski, Student CD-ROM, 7/E (2005)

Pearson Higher Education offers special pricing when you choose to package your text with other student resources. If you're interested in creating a cost-saving package for your students contact your Pearson Higher Education representative.