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Principles of Operations Management and Student CD-ROM, 5/E
Jay Heizer, Texas Lutheran University
Barry Render, Graduate School of Business, Rollins College

ISBN-10: 0131406396
ISBN-13: 9780131406391

Publisher: Prentice Hall
Copyright: 2004
Format: Paper Bound w/CD-ROM; 638 pp
Published: 02/19/2003
Status: Out of Print

Suggested retail price: $189.33

For the introductory Operations Management course, at both the undergraduate and graduate level.

This text provides students with a state-of-the-art overview of operations management. This text is available in two versions: Operations Management, Seventh Edition, which is hardcover, and Principles of Operations Management, Fifth Edition, a paperback.

NEW - Integration of OM at Hard Rock Cafe throughout the book–This exclusive “behind the scenes” look at Hard Rock Cafe, one of the most widely recognized company names in the world, gives students a real inside-look at operations in a service environment.
- Illustrates how operations management is put into practice at Hard Rock Cafe in examples, photos, seven video cases, and a Global Profile.

NEW - Improved quality and quantity of the homework problems–For this edition, each chapter's homework set has been expanded, with scores of new problems. The result is 587 new, existing, and rewritten problems. Plus, each homework problem is ranked by level of difficulty to make it easier for assignment.
- Provides students with the largest, clearest, most diverse problem sets around.

NEW - Active Models–Interactive Excel spreadsheets corresponding to examples in the textbook allow students to explore and better understand these important quantitative concepts.
- Students or instructors can adjust inputs to the model and, in effect, can answer a whole series of “what if” questions.

NEW - Major Revision of Project Management (Ch. 3)–Moved up from Ch. 16 (previous edition) to highlight the role of projects throughout the operation of companies. Changes include the primary use of Activity-on-Node (AON) instead of Activity-on-Arrow (AOA) since most commercial software packages take this approach. A student evaluation version of Microsoft Project 2002 is included free on the Student CD.
- Gives students background needed to begin their own projects and includes a detailed explanation, with several screen captures of how to use Microsoft Project 2002 to solve these problems.

NEW - New chapter on Capacity Planning (Ch. 7 Supplement)–An expanded treatment of this important topic.
- Gives students the ability to understand capacity issues.

NEW - Just-In-Time and Lean Systems (Ch. 16)–Expanded into a full chapter.
- Provides students with a view of why JIT has become a critical factor in manufacturing and services.

NEW - New emphasis and discussion of ERP in MRP chapter (Ch. 14).

NEW - Strategies and Global Issues merged into Ch. 2 (previously Chapters 2 & 3)–Unique coverage in the Heizer/Render texts.
- Shows students how strategy fits into the global context. The only text to stress global issues.

NEW - E-Commerce and Operations Management coverage–First and only book to have a chapter on E-Commerce and Operations Management (Ch. 11 Supplement). Major changes include updated examples, cases and added material on trade exchanges.
- Brings students up-to-date on how the Internet is affecting all aspects of operations.

FREE Student CD-ROM–Packaged free with every new copy of the text. It contains PowerPoint Lecture Notes, Interactive Video Cases, Over 25 Video Clips (1-2 minutes in length), Practice Problems, Active Models, our superior Excel OM Software, quizzes, five bonus Tutorial chapters, and a link to the text's Companion Website support.
- Provides valuable course resources to make learning easier and more fun.

This text is available for personalization in the PHCBR custom database program. Select only the chapters you require or supplement with recommended case studies all under one cover. CLICK HERE to go directly to the PHCBR book-build site or visit our product page for additional information at pearsoncustom.com/business.

Integration of OM at Hard Rock Cafe throughout the book—This exclusive “behind the scenes” look at Hard Rock Cafe, one of the most widely recognized company names in the world, gives students a real inside-look at operations in a service environment.
- Illustrates how operations management is put into practice at Hard Rock Cafe in examples, photos, seven video cases, and a Global Profile.

Improved quality and quantity of the homework problems—For this edition, each chapter's homework set has been expanded, with scores of new problems. The result is 587 new, existing, and rewritten problems. Plus, each homework problem is ranked by level of difficulty to make it easier for assignment.
- Provides students with the largest, clearest, most diverse problem sets around.

Active Models—Interactive Excel spreadsheets corresponding to examples in the textbook allow students to explore and better understand these important quantitative concepts.
- Students or instructors can adjust inputs to the model and, in effect, can answer a whole series of “what if” questions.

Major Revision of Project Management (Ch. 3)—Moved up from Ch. 16 (previous edition) to highlight the role of projects throughout the operation of companies. Changes include the primary use of Activity-on-Node (AON) instead of Activity-on-Arrow (AOA) since most commercial software packages take this approach. A student evaluation version of Microsoft Project 2002 is included free on the Student CD.
- Gives students background needed to begin their own projects and includes a detailed explanation, with several screen captures of how to use Microsoft Project 2002 to solve these problems.

New chapter on Capacity Planning (Ch. 7 Supplement)—An expanded treatment of this important topic.
- Gives students the ability to understand capacity issues.

Just-In-Time and Lean Systems (Ch. 16)—Expanded into a full chapter.
- Provides students with a view of why JIT has become a critical factor in manufacturing and services.

New emphasis and discussion of ERP in MRP chapter (Ch. 14).

Strategies and Global Issues merged into Ch. 2 (previously Chapters 2 & 3)—Unique coverage in the Heizer/Render texts.
- Shows students how strategy fits into the global context. The only text to stress global issues.

E-Commerce and Operations Management coverage—First and only book to have a chapter on E-Commerce and Operations Management (Ch. 11 Supplement). Major changes include updated examples, cases and added material on trade exchanges.
- Brings students up-to-date on how the Internet is affecting all aspects of operations.

(NOTE: Both books include the identical core chapters 1-17. However, Operations Management, Seventh Edition, also includes six quantitative modules in Part IV (See table of contents for details). Five CD-ROM Bonus Chapters are on the Student CD that accompanies both texts.)Operations Management, 7/e

I. INTRODUCTION TO OPERATIONS MANAGEMENT.

1. Operations and Productivity.

2. Operations Strategy in a Global Environment.

3. Project Management.

4. Forecasting.

II. DESIGNING OPERATIONS.

5. Design of Goods and Services.

6. Managing Quality.

6S. Statistical Process Control.

7. Process Strategy.

7S. Capacity Planning.

8. Location Strategies.

9. Layout Strategy.

10. Human Resources and Job Design.

10S. Work Measurement.

III. MANAGING OPERATIONS.

11. Supply Chain Management.

11S. E-Commerce and Operations Management.

12. Inventory Management.

13. Aggregate Planning.

14. Material Requirement Planning and ERP.

15. Short-Term Scheduling.

16. Just-In-Time and Lean Systems.

17. Maintenance and Reliability.

Production and Operations Management [OTHER TITLES OF INTEREST] (Industrial Engineering)
Operations Management [COMPREHENSIVE TEXTS] (Decision Science)

Principles of Operations Management & Student CD & Student DVD, 7/E
Heizer & Render
©2008 | Prentice Hall | Kit/Package/ShrinkWrap | Instock
ISBN-10: 0136014895 | ISBN-13: 9780136014898
Brief Description | Buy from myPearsonStore

For the core course in Operations Management.

Operations Management, 7e allows students to apply what they’ve learned to real company challenges and best practices by offering a multitude of problems in the text and integrated case studies on video, including a new focus on the Darden Restaurants (i.e. Olive Garden, Red Lobster, etc).

A more comprehensive version is also available called Operations Management, 9e.
Principles of Operations Management and Student CD and Student DVD Package, 7/E
Heizer & Render
©2008 | Prentice Hall | Kit/Package/ShrinkWrap; 752 pp | Instock
ISBN-10: 0132449757 | ISBN-13: 9780132449755
Brief Description | Buy from myPearsonStore

For the core course in Operations Management.

Operations Management, 7e allows students to apply what they’ve learned to real company challenges and best practices by offering a multitude of problems in the text and integrated case studies on video, including a new focus on the Darden Restaurants (i.e. Olive Garden, Red Lobster, etc).

A more comprehensive version is also available called Operations Management, 9e.

OneKey CourseCompass, Operations Management 7/E and Principles of Operations Management 5/E, 7/E
Heizer
©2005 | Prentice Hall | Electronic Book | Instock
ISBN-10: 0131484931 | ISBN-13: 9780131484931
URL: http://www.coursecompass.com

Availability: Now! | Student Access Type: Access Code Required
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OneKey WebCT, Operations Management, 7/E and Principles of Operations Management, 5/E, 7/E
Heizer
©2005 | Prentice Hall | Electronic Book | Instock
ISBN-10: 013148494X | ISBN-13: 9780131484948
URL: http://webct4demo.pearsoncmg.com/SCRIPT/bp_heizer_opsmgmtflx_7/scripts/student/serve_home

Availability: Retired | Version: 3.8X | Student Access Type: Access Code Required
Request Content View Demo

Review Copy, 5/E
Heizer
©2004 | Prentice Hall | Paper Bound w/CD-ROM | Out of Stock
ISBN-10: 0131403834 | ISBN-13: 9780131403833

Production and Operations Management JIT
Simpson
©1993 | Prentice Hall | Paper | Estimated Availability : 12/31/9999
ISBN-10: 0205148506 | ISBN-13: 9780205148509

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Pearson Custom Business Resources
Pearson Custom Publishing
©2009 | Prentice Hall | On-line Supplement | Instock
ISBN-10: 0136096557 | ISBN-13: 9780136096559
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Perfectly suited for Principles of Management, Principles of Marketing, Accounting, Economics, and countless others, PCBR enables you to pull together the right case studies, articles, text or trade chapters for a book that matches your approach. We offer the widest range of popular cases from leading providers Harvard, Ivey, Darden, and many more.

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eBook, Operations Managment Flexible Version, 7/E
Heizer & Render
©2005 | Prentice Hall | Electronic Book | Estimated Availability : 01/01/2004
ISBN-10: 0131493310 | ISBN-13: 9780131493315

Pearson Higher Education offers special pricing when you choose to package your text with other student resources. If you're interested in creating a cost-saving package for your students contact your Pearson Higher Education representative.