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Marketing Management, 12/E
Philip KotlerNorthwestern University
Kevin Lane KellerDartmouth College - Tuck School of Business

ISBN-10: 0131457578
ISBN-13:  9780131457577

Publisher:  Prentice Hall
Copyright:  2006
Format:  Cloth; 816 pp
Published:  03/01/2005


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Description

For the MBA Marketing Management course and/or undergraduate capstone marketing strategy course.  

  

This is the #1 selling marketing management textbook worldwide because it consistently delivers on its brand promise: to be the first to reflect changes in marketing theory and practice.


Features

For the MBA Marketing Management course and/or undergraduate capstone marketing strategy course.  

  

This is the #1 selling marketing management textbook worldwide because it consistently delivers on its brand promise: to be the first to reflect changes in marketing theory and practice.

 

"Are you covering Holistic Marketing?  Shouldn't your textbook?"

  • NEW – “Holistic marketing” coverage – Explores the emerging concept that everything matters in marketing: internal marketing, integrated marketing, relationship marketing, and socially responsible marketing.  For example: See pg. 18 (Figure 1.3) and new Chapter 22, which brings it all together.

Other Points of Differentiation

"Isn't it time for a comprehensive marketing management resource organized in a modular, more flexible fashion?"

  • NEW – Modular Organation - Kotler and Keller focused on preserving the strengths and core topics from previous editions, while carefully tightening coverage in every chapter for greater clarity.  By organizing the text into eight parts of related material, a more modular approach, instructors have greater flexibility.  For example: see Table of Contents. 

"Do you assign outside cases and readings in this course?  Would it help if we could package them with this text and discount the price for your students?" 

  • NEW - Casebook solutions -  Instructors: Visit www.prenhall.com/custombusiness to see how easy it is to create a casebook or coursepack that includes cases and readings from leading providers, like Harvard Business School Publishing.  An exam copy takes just 2 weeks.   When students purchase a casebook bundled with this text, they save 10%!
  • NEW - “Marketing Memos” - 2-3 new per chapter.  Provide tips and suggestions at all stages of the marketing management process, as well as practical advice and directions in dealing with various marketing decisions.
  • NEW - “Marketing Insights” - 2-3 new per chapter.  Highlight current research findings and cover key marketing topics in greater depth.
  • NEW - Hands-on marketing plan exercise – Located at the end of many chapters, starting in Chapter 2.   Gives students hands-on experience in developing a customized marketing plan.
  • NEW – End of chapter applications - Each Chapter Conclusion has:
    •  2 Marketing Applications – 1. Marketing Debate, suggesting opposing points-of-view on an important marketing topic, and 2. Marketing Discussion, identifying provocative marketing issues and allowing a personal point-of-view. 
    • Marketing Spotlight, an in-depth examination of one of the world’s most successful marketing companies.  Allows focused examination of top brands along the lines of the chapter theme. 

"Many say Kotler defined this course when he wrote the first edition of this text.  The 12th edition is noteworthy because it's the first time Kotler is joined by a co-author.  Are you familiar with Kevin Lane Keller?"

  • NEW - Philip Kotler invites Kevin Lane Keller to be co-author -  Acknowledged as one of the international leaders in the study of strategic brand management and integrated marketing communications, Kevin is presently E.B.Osborn Professor of Marketing at the Amos Tuck School of Business Administration at Dartmouth College.  His research has been widely cited and has received numerous awards, and he’s served as brand confident to marketers at the world’s top companies, including Disney, Ford, Intel, Levi Strauss, Nike, Procter & Gamble and Starbucks.   Kevin also writes Strategic Brand Management (Prentice Hall). 

“Are you using or interested in using a simulation to complement your marketing management textbook?”

  • NEW - Simulations from Interpretive Simulations! Instructors, please visit: www.prenhall.com/interpretive for additional information. When you adopt a Prentice Hall textbook with an Interpretive simulation, each new textbook will (a) be discounted 10% off of our net price (b) will contain a discount coupon that can be used for a 10% discount when purchasing a simulation online from Interpretive.  Students get a top textbook from PH, a premium simulation from Interpretive, and a discount on both!

Hundreds of mini cases and discussions - Show marketing in action and concepts in practice at large and small real world companies.  To achieve a tighter presentation, every mini case was reviewed by the authors; brand new cases were added and any extraneous ones removed.

Universal applications—e.g., products and services; consumer and business markets; profit and nonprofit organizations; domestic and foreign companies; and low and high-tech industries. Kotler and Keller encourage students to apply marketing thinking to the complete spectrum of marketing.



This text is available for personalization in the PHCBR custom database program.  Select only the chapters you require or supplement with recommended case studies all under one cover.  CLICK HERE to go directly to the PHCBR book-build site or visit our product page for additional information at pearsoncustom.com/business.

 


New To This Edition

"Isn't it time for a comprehensive marketing management resource organized in a modular, more flexible fashion?"

  • NEW — Tighter presentation and modular organization - Based on extensive user feedback, Kotler and Keller focused on preserving the strengths and core topics from previous editions, while carefully tightening coverage in every chapter for greater clarity.  By organizing the text into eight parts of related material, a more modular approach, instructors have greater flexibility. 

"Many say Kotler defined this course when he wrote the first edition of this text.  The 12th edition is particulary noteworthy because it's the first time Kotler is joined by a co-author.  Are you familiar with Kevin Lane Keller?"

  • NEW - Philip Kotler invites Kevin Lane Keller to be co-author -  Acknowledged as one of the international leaders in the study of strategic brand management and integrated marketing communications, Kevin is presently E.B.Osborn Professor of Marketing at the Amos Tuck School of Business Administration at Dartmouth College.  His research has been widely cited and has received numerous awards, and he’s served as brand confident to marketers at some of the world’s top companies, including Disney, Ford, Intel, Levi Strauss, Nike, Procter & Gamble and Starbucks.   Kevin also writes Strategic Brand Management (Prentice Hall).

"Are you covering Holistic Marketing?  Shouldn't your textbook?"

  • NEW — “Holistic marketing” coverage — Explores the emerging concept that recognizes that everything matters in marketing: internal marketing, integrated marketing, relationship marketing, and socially responsible marketing.  For example: See pg. 18 (Figure 1.3) and new Chapter 22, which brings it all together.

"Have you seen any other marketing management book that comes close to the breadth and depth of current examples and practical tips that Marketing Management, 12e, offers?"

  • NEW — Integrated examples — 10-15 per chapter; 98% new to this edition!  These short paragraphs appear within the core chapter material and provide vivid, real-world illustrations of chapter concepts.    
  •  NEW - “Marketing Memos” - 2-3 new per chapter.  Provide tips and suggestions at all stages of the marketing management process, as well as practical advice and directions in dealing with various marketing decisions.
  • NEW - “Marketing Insights” - 2-3 new per chapter.  Highlight current research findings and cover key marketing topics in greater depth.
  • NEW - Hands-on marketing plan exercise — Located at the end of many chapters, starting in Chapter 2.   Gives students hands-on experience in developing a customized marketing plan.
  • NEW — End of chapter applications - Each Chapter Conclusion has:
    • 2 Marketing Applications — 1. Marketing Debate, suggesting opposing points-of-view on an important marketing topic, and 2. Marketing Discussion, identifying provocative marketing issues and allowing a personal point-of-view. 
    • Marketing Spotlight, an in-depth examination of one of the world’s most successful marketing companies.  Allows focused examination of top brands along the lines of the chapter theme. 

"Do you assign outside cases and readings in this course?  Would it help if we could package them with this text and discount the price for your students?"

 

  • NEW - Casebook solutions -  Instructors: Visit www.prenhall.com/custombusiness to see how easy it is to create a casebook or coursepack that includes cases and readings from leading providers, like Harvard Business School Publishing.  An exam copy takes just 2 weeks.   When students purchase a casebook bundled with this text, they save 10%!

“Are you using or interested in using a simulation to complement your marketing management textbook?”

  • NEW - Simulations from Interpretive Simulations! Instructors, please visit: www.prenhall.com/interpretive for additional information. When you adopt a Prentice Hall textbook with an Interpretive simulation, each new textbook will (a) be discounted 10% off of our net price (b) will contain a discount coupon that can be used for a 10% discount when purchasing a simulation online from Interpretive.  Students get a top textbook from PH, a premium simulation from Interpretive, and a discount on both!


Table of Contents

Part I.    Understanding Marketing Management

  • Chapter 1 — Defining Marketing for the 21st Century
  • Chapter 2 — Developing Marketing Strategies & Plans

Part II.   Capturing Marketing Insights

  • Chapter 3 — Gathering Information & Scanning the Environment
  • Chapter 4 — Conducting Marketing Research & Forecasting Demand

Part III.   Connecting with Customers

  • Chapter 5 — Creating Customer Value, Satisfaction, & Loyalty
  • Chapter 6 — Analyzing Consumer Markets
  • Chapter 7 — Analyzing Business Markets
  • Chapter 8 — Identifying Market Segments & Targets

Part IV.   Building Strong Brands

  • Chapter 9 — Creating Brand Equity
  • Chapter 10 — Crafting the Brand Positioning
  • Chapter 11 — Dealing with Competition

Part V.   Shaping the Market Offerings

  • Chapter 12 — Setting Product Strategy
  • Chapter 13 — Designing & Managing Services
  • Chapter 14 — Developing Pricing Strategies & Programs

Part VI.   Delivering Value

  • Chapter 15 — Designing & Managing Value Networks & Channels
  • Chapter 16 — Managing Retailing, Wholesaling & Logistics

Part VII.   Communicating Value

  • Chapter 17 — Designing & Managing Integrated Marketing Communications
  • Chapter 18 — Managing Mass Communications:   Advertising, Sales Promotion, Events & Public Relations
  • Chapter 19 — Managing Personal Communications:   Direct Marketing & the Sales Force

Part VIII.   Creating Long-Term Growth

  • Chapter 20 — Introducing New Market Offerings
  • Chapter 21 — Tapping into Global Markets
  • Chapter 22 — Managing a Holistic Marketing Organization

 


Next Edition(s)

  • Marketing Management, 14/E
    Kotler & Keller
    ©2012  |  Prentice Hall  |  Cloth; 816 pp  |  Instock
    ISBN-10: 0132102927  |  ISBN-13: 9780132102926
    Brief Description  |  More Info

  • Marketing Management, 14/E
    Kotler & Keller
    ©2012  |  Prentice Hall  |  Cloth; 816 pp  |  Instock
    ISBN-10: 0132102927  |  ISBN-13: 9780132102926
    Brief Description  |  More Info



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Websites and Online Courses

Companion Website for Marketing Management, 12/E
Kotler
©2006  |  Prentice Hall  |  On-line Supplement  |  Live
ISBN-10: 0131457608  |  ISBN-13: 9780131457607
More Info

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Print this content

In this section:

Companion Website for Marketing Management, 12/E
Kotler
©2006  |  Prentice Hall  |  On-line Supplement  |  Live
ISBN-10: 0131457608  |  ISBN-13: 9780131457607
More Info

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Websites and online courses

Companion Website for Marketing Management, 12/E
Kotler
©2006  |  Prentice Hall  |  On-line Supplement  |  Live
ISBN-10: 0131457608  |  ISBN-13: 9780131457607
More Info

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Other student resources

Marketing Management, VangoNotes Audio Study Guide, 12/E
Kotler & Keller
©2006  |  Prentice Hall  |  VangoNote; 816 pp  |  Available
ISBN-10: 0132281473  |  ISBN-13: 9780132281478
More Info

Marketing Management, VangoNotes Audio Study Guide, Individual Chapters
Kotler & Keller
©2006  |  Prentice Hall  |  VangoNote Individual Chapter; 816 pp  |  Available
ISBN-10: 0132304465  |  ISBN-13: 9780132304467
More Info


Websites and Online Courses

Companion Website for Marketing Management, 12/E
Kotler
©2006  |  Prentice Hall  |  On-line Supplement  |  Live
ISBN-10: 0131457608  |  ISBN-13: 9780131457607
More Info

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  • Marketing Management, CourseSmart eTextbook, 12/E
    Kotler & Keller
    ©2006  |  Prentice Hall  |  Electronic Book; 816 pp  |  Available
    ISBN-10: 0131863460  |  ISBN-13: 9780131863460
    Brief Description  |  More Info  |  Students, buy access

  • Pearson Custom Business Resources
    Pearson
    ©2012  |  Prentice Hall  |  On-line Supplement  |  Live
    ISBN-10: 0136096557  |  ISBN-13: 9780136096559
    Brief Description  |  More Info


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