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Excellence in Business Communication, 7/E
John V. ThillCommunication Specialists of America
Courtland L. BoveeGrossmont College

ISBN-10: 0131870769
ISBN-13:  9780131870765

Publisher:  Prentice Hall
Copyright:  2007
Format:  Paper; 688 pp
Published:  03/23/2006
New edition available
  This item has been replaced by Excellence in Business Communication, 8/E.



For undergraduate business communication courses.

 

Thill/Bovee, Excellence in Business Communication 7e, delivers an abundance of the most realistic model documents so your students can learn by example.

For courses in Business Communication and Business Writing.

 

Excellence in Business Communication stands apart from other textbooks in its extensive and thorough use of model documents to assist student learning.

 

 

Q. How do your students learn most effectively?  Do they often seek examples of how to communicate effectively? 

Sample documents with annotated comments – offered extensively throughout the book, these provide awide selection of high quality, real company sample letters, memos, e-mails, and instant messages collected by the authors in their consulting work, occasionally accompanied by a 3-step writing-process graphic for students to use as models. NEW! The model documents in 7e were updated based on extensive instructor reviews.

        -Show students precisely how to apply principles presented in the chapters. Gives students abundant samples to learn from.

 

Q. Would you like online, self-grading documents for your students to correct?

“Document Makeovers”— Directs students to the OneKey website for interactive exercises. Students get the opportunity to practice correcting incorrectly rendered documents. Available in OneKey and enhanced CW. NEW! OneKey exercises now feed a gradebook.

        -Helps students apply chapter concepts to an actual business document. They can use new technology to refine and reinforce their writing skills in a dynamic multimedia environment.

 

Other Key Points of Differentiation

 

 

Q. How solid are students' basic grammar skills when they arrive for your course?

 “Peak Performance Grammar and Mechanics” tool – Allows students to take pretests, follow-up tests, and advanced tests for skill improvement in mechanics and specific parts of speech. Available in OneKey and enhanced CW.  NEW! OneKey exercises now feed a gradebook.

        -Students practice their grammar and mechanics skill independently.

 

Q. Do you have your students complete exercises that mirror real business tasks?

 

There are hundreds of different exercises that emulate real business tasks, and they are labeled by task type (such as “Team”, “Internet”, “Ethical Choices”, etc.).

 

Q. How do you show your students that what they are learning in the classroom will be used when they are in the workplace?

 

NEW! Each chapter begins with a chapter-opening vignette that highlights a communication dilemma a real business professional is facing and how the professional used the concepts in the chapter to solve their dilemma.

Pg. xx

 

Q. How do you incorporate the use of technology in business communication into your course?

 

NEW! Case projects appears in Chapters 7-9, 11-12, and 14-15, which include activities involving composing instant messages, writing blog entries, and drafting scripts for podcasts.

 

Q. How do you keep up with the latest research and news in the area of Business Commuication?

 

NEW! Author written online resource that provides the latest research and news in the area of Business Communications, updated daily.  Also provides a chance to sign-up to receive emails alerting you to the latest updates.

www.businesscommunicationblog.com

 

Q. How do your students learn most effectively?  Do they often seek examples of how to communicate effectively? 

Sample documents with annotated comments — offered extensively throughout the book, these provide awide selection of high quality, real company sample letters, memos, e-mails, and instant messages collected by the authors in their consulting work, occasionally accompanied by a 3-step writing-process graphic for students to use as models. NEW! The model documents in 7e were updated based on extensive instructor reviews.

        -Show students precisely how to apply principles presented in the chapters. Gives students abundant samples to learn from.

 

Q. Would you like online, self-grading documents for your students to correct?

“Document Makeovers”— Directs students to the OneKey website for interactive exercises. Students get the opportunity to practice correcting incorrectly rendered documents. Available in OneKey and enhanced CW. NEW! OneKey exercises now feed a gradebook.

        -Helps students apply chapter concepts to an actual business document. They can use new technology to refine and reinforce their writing skills in a dynamic multimedia environment.

 

 

Q. How solid are students' basic grammar skills when they arrive for your course?

 “Peak Performance Grammar and Mechanics” tool – Allows students to take pretests, follow-up tests, and advanced tests for skill improvement in mechanics and specific parts of speech. Available in OneKey and enhanced CW.  NEW! OneKey exercises now feed a gradebook.

        -Students practice their grammar and mechanics skill independently.

 

Q. How do you show your students that what they are learning in the classroom will be used when they are in the workplace?

 

NEW! Each chapter begins with a chapter-opening vignette that highlights a communication dilemma a real business professional is facing and how the professional used the concepts in the chapter to solve their dilemma.

Pg. xx

 

Q. How do you incorporate the use of technology in business communication into your course?

 

NEW! Case projects appears in Chapters 7-9, 11-12, and 14-15, which include activities involving composing instant messages, writing blog entries, and drafting scripts for podcasts.

 

Q. How do you keep up with the latest research and news in the area of Business Commuication?

 

NEW! Author written online resource that provides the latest research and news in the area of Business Communications, updated daily.  Also provides a chance to sign-up to receive emails alerting you to the latest updates.

www.businesscommunicationblog.com

 

 

Q. Would you like to provide your students with the extra practice of the Document Makeover and Peak Performance Grammar exercise, but don’t want course management?

 

NEW! Both Document Makeover and Peak Performance Grammar exercises will now be available on a stand alone, access code protected website.

 

Contents in Brief

Preface

I           Understanding the Foundations of Business Communication

            1          Achieving Success Through Effective Business Communication

            2          Communicating in Teams and Mastering Listening and Nonverbal Communication

            3          Communicating Interculturally

II          Applying the Three-Step Writing Process

            4          Planning Business Messages

            5          Writing Business Messages

            6          Completing Business Messages

III        Writing Letters, Memos, E-mails, and Instant Messages

            7          Writing Routine and Positive Messages

            8          Writing Negative Messages

            9          Writing Persuasive Messages

IV        Preparing Reports and Oral Presentations

            10        Planning Reports and Proposals

            11        Writing Reports and Proposals

            12        Completing Reports and Proposals

            13        Planning, Writing, and Completing Oral Presentations

V         Writing Employment Messages and Interviewing for Jobs

            14        Building Careers and Writing Résumés

            15        Applying and Interviewing for Employment

            Appendix A: Format and Layout of Business Documents

            Appendix B: Documentation of Report Sources

            Appendix C: Correction Symbols

Video Guide and Exercises

Handbook of Grammar, Mechanics, and Usage

Answer Keys

Companion Website - Thill, 7/E
Thill
©2007 | Prentice Hall | Website | Instock
ISBN-10: 0131870904 | ISBN-13: 9780131870901
URLhttp://www.prenhall.com/thill


CourseConnect
Pearson Custom Publishing
©2009 | Prentice Hall | On-line Supplement | Instock
ISBN-10: 0321625250 | ISBN-13: 9780321625250


Onekey for CourseCompass, 7/E
Thill
©2007 | Prentice Hall | On-line Supplement | Instock
ISBN-10: 0131870939 | ISBN-13: 9780131870932
URLhttp://www.coursecompass.com

Availability: Now! | Student Access Type: Access Code Required
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OneKey for WebCT, 7/E
Thill
©2007 | Prentice Hall | On-line Supplement | Instock
ISBN-10: 0131870912 | ISBN-13: 9780131870918
URLhttp://webct4demo.pearsoncmg.com/SCRIPT/0131870912_thill/scripts/student/serve_home

Availability: Retired | Version: 4.1X | Student Access Type: Access Code Required
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OneKey for Blackboard, 7/E
Thill
©2007 | Prentice Hall | On-line Supplement | Instock
ISBN-10: 0131870920 | ISBN-13: 9780131870925
URLhttp://bb6demo.pearsoncmg.com/webapps/portal/frameset.jsp?tab=courses&url=/bin/common/course.pl?course_id=_369_1

Availability: Retired | Version: 6.2.3 | Student Access Type: Access Code Required
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Companion Website - Thill, 7/E
Thill
©2007 | Prentice Hall | Website | Instock
ISBN-10: 0131870904 | ISBN-13: 9780131870901
URLhttp://www.prenhall.com/thill


CourseConnect
Pearson Custom Publishing
©2009 | Prentice Hall | On-line Supplement | Instock
ISBN-10: 0321625250 | ISBN-13: 9780321625250


Instructor's Resource Center on CD, 7/E
Thill
©2007 | Prentice Hall | CD-ROM Only | Instock
ISBN-10: 0131870823 | ISBN-13: 9780131870826
  View Downloadable Files



OneKey for Blackboard, 7/E
Thill
©2007 | Prentice Hall | On-line Supplement | Instock
ISBN-10: 0131870920 | ISBN-13: 9780131870925
URLhttp://bb6demo.pearsoncmg.com/webapps/portal/frameset.jsp?tab=courses&url=/bin/common/course.pl?course_id=_369_1

Availability: Retired | Version: 6.2.3 | Student Access Type: Access Code Required
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OneKey for WebCT, 7/E
Thill
©2007 | Prentice Hall | On-line Supplement | Instock
ISBN-10: 0131870912 | ISBN-13: 9780131870918
URLhttp://webct4demo.pearsoncmg.com/SCRIPT/0131870912_thill/scripts/student/serve_home

Availability: Retired | Version: 4.1X | Student Access Type: Access Code Required
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Onekey for CourseCompass, 7/E
Thill
©2007 | Prentice Hall | On-line Supplement | Instock
ISBN-10: 0131870939 | ISBN-13: 9780131870932
URLhttp://www.coursecompass.com

Availability: Now! | Student Access Type: Access Code Required
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Test Item File, 7/E
Thill
©2007 | Prentice Hall | Paper; 272 pp | Instock
ISBN-10: 0131870858 | ISBN-13: 9780131870857
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Transparencies, 7/E
Thill
©2007 | Prentice Hall | Transparency | Instock
ISBN-10: 0131870866 | ISBN-13: 9780131870864
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Videos on DVD, 7/E
Thill
©2007 | Prentice Hall | DVD | Instock
ISBN-10: 0131870882 | ISBN-13: 9780131870888
  View Downloadable Files



Companion Website - Thill, 7/E
Thill
©2007 | Prentice Hall | Website | Instock
ISBN-10: 0131870904 | ISBN-13: 9780131870901
URLhttp://www.prenhall.com/thill


CourseConnect
Pearson Custom Publishing
©2009 | Prentice Hall | On-line Supplement | Instock
ISBN-10: 0321625250 | ISBN-13: 9780321625250


Excellence in Business Communication, VangoNotes Audible Study Guide, Complete Book, 7/E
Thill
©2007 | Prentice Hall | VangoNote | Instock
ISBN-10: 0132300079 | ISBN-13: 9780132300070
URLhttp://www.vangonotes.com


Excellence in Business Communication, VangoNotes Audio Study Guide, Individual Chapter, 7/E
Thill & Bovee
©2007 | Prentice Hall | VangoNote Individual Chapter; 688 pp | Instock
ISBN-10: 0132439115 | ISBN-13: 9780132439114
URLhttp://www.vangonotes.com


OneKey for Blackboard, 7/E
Thill
©2007 | Prentice Hall | On-line Supplement | Instock
ISBN-10: 0131870920 | ISBN-13: 9780131870925
URLhttp://bb6demo.pearsoncmg.com/webapps/portal/frameset.jsp?tab=courses&url=/bin/common/course.pl?course_id=_369_1

Availability: Retired | Version: 6.2.3 | Student Access Type: Access Code Required
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OneKey for WebCT, 7/E
Thill
©2007 | Prentice Hall | On-line Supplement | Instock
ISBN-10: 0131870912 | ISBN-13: 9780131870918
URLhttp://webct4demo.pearsoncmg.com/SCRIPT/0131870912_thill/scripts/student/serve_home

Availability: Retired | Version: 4.1X | Student Access Type: Access Code Required
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Onekey for CourseCompass, 7/E
Thill
©2007 | Prentice Hall | On-line Supplement | Instock
ISBN-10: 0131870939 | ISBN-13: 9780131870932
URLhttp://www.coursecompass.com

Availability: Now! | Student Access Type: Access Code Required
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Mastering Business Communication: Perils of Pauline Version 1.1
Active Learning Technologies
©2002 | Prentice Hall | CD-ROM Only | Instock
ISBN-10: 0130096512 | ISBN-13: 9780130096517
Buy from myPearsonStore


Companion Website - Thill, 7/E
Thill
©2007 | Prentice Hall | Website | Instock
ISBN-10: 0131870904 | ISBN-13: 9780131870901
URLhttp://www.prenhall.com/thill


CourseConnect
Pearson Custom Publishing
©2009 | Prentice Hall | On-line Supplement | Instock
ISBN-10: 0321625250 | ISBN-13: 9780321625250


Onekey for CourseCompass, 7/E
Thill
©2007 | Prentice Hall | On-line Supplement | Instock
ISBN-10: 0131870939 | ISBN-13: 9780131870932
URLhttp://www.coursecompass.com

Availability: Now! | Student Access Type: Access Code Required
Request Content       Take a Tour


OneKey for WebCT, 7/E
Thill
©2007 | Prentice Hall | On-line Supplement | Instock
ISBN-10: 0131870912 | ISBN-13: 9780131870918
URLhttp://webct4demo.pearsoncmg.com/SCRIPT/0131870912_thill/scripts/student/serve_home

Availability: Retired | Version: 4.1X | Student Access Type: Access Code Required
Request Content       View Demo


OneKey for Blackboard, 7/E
Thill
©2007 | Prentice Hall | On-line Supplement | Instock
ISBN-10: 0131870920 | ISBN-13: 9780131870925
URLhttp://bb6demo.pearsoncmg.com/webapps/portal/frameset.jsp?tab=courses&url=/bin/common/course.pl?course_id=_369_1

Availability: Retired | Version: 6.2.3 | Student Access Type: Access Code Required
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    Excellence in Business Communication, CourseSmart eTextbook, 7/E
    Thill & Bovee
    ©2007 | Prentice Hall | On-line Supplement; 688 pp | Instock
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    Pearson Custom Business Resources
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