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Human Relations: Interpersonal Job-Oriented Skills, 9/E
Andrew J. DuBrin, Rochester Institute of Technology

ISBN-10: 0131956728
ISBN-13: 9780131956728

Publisher: Prentice Hall
Copyright: 2007
Format: Paper; 384 pp
Published: 01/09/2006

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For undergraduate courses in Human Relations, Applied Psychology, Human Relations in the Workplace, Career Development; also appropriate for a course in Interpersonal Skills Training.

Accomplished author and national speaker, Andrew DuBrin brings his expertise of Human Relations and Business Psychology to this ninth edition. Today’s work environment continues to demand more and more from workers. Balancing work and home, time management, cultural differences among workers, team skills, customer service, job search, career management, and effective leadership skills are just some of the area where students need guidance before entering the workplace. In this text, basic concepts are introduced to enhance understanding of key topics then, skill-building suggestions, exercises, and cases are presented that are crafted to improve the interpersonal skills related to each topic.

ABOUT THE AUTHOR

An accomplished author, Andrew J. DuBrin, Ph.D., brings to his work years of research experience in human relations and business psychology. His research has been reported in Entrepreneur, Psychology Today, the Wall Street Journal, Fortune Small Biz, and over 100 national magazines and local newspapers. An active speaker, Dr. DuBrin has appeared as a guest on over 350 radio and television shows. He has published numerous articles, textbooks, and well-publicized professional books. Dr. DuBrin received his Ph.D. from Michigan State University and is currently teaching leadership, organizational behavior, and career management at Rochester Institute of Technology.

Hallmark Features

Skill-building activities and self-assessment exercises– Includes role plays.
- Gives students hands-on opportunities for developing practical human relations skills, and lend to greater student involvement and discussion.

Contemporary examples–In each chapter.
- Draws students into the material by applying new concepts to familiar situations that beginning students can relate to.

Meets federal skills for Interpersonal Training–Provides information and exercises that directly support components of five of the eight requirements.
- Ensures that students will be able to use resources, interpersonal skills, information, systems, and technology; and will be proficient in basic skills (e.g., reading, writing, and arithmetic), thinking skills (e.g., thinking creatively), and personal qualities.
Web Corners in each chapter–Points students to Internet resources for the chapter.
- Expands students' research opportunities using the Internet.

NEW TO THIS EDITION

NEW TOPICS: Fully updated materials on the latest developments in the field:

resume preparation
ethical guidelines
morality in leadership
dealing with difficult people
employee lying
teams
self-assessment
cultural intelligence

NEW Companion Website - provides additional exercises, applications, and quizzes for students.
- http://www.prenhall.com/dubrin

NEW Interpersonal Skills in Action Boxes – Real case studies using companies such as GE, Southwest Airlines, and Computers.
- Students are exposed to real situation in real companies to reinforce topics covered in each chapter

NEW student studies features - Quotes from Human Relations Specialist & Business Exectutives; key term definitions; references to materials taught in earlier chapters
- Helps students grasp the full concept of the subjects presented.

NEW Research evidence for principles presented—Adds new evidence without making the text too research- and theory-oriented.
- Shows students the validity and relevance of the principles presented while keeping the text at an appropriate level for undergraduates.

Chapter 1 A Framework for Interpersonal Skill Development

Chapter 2 Understanding Individual Differences

Chapter 3 Interpersonal Communications

Chapter 4 Developing Teamwork Skills

Chapter 5 Group Problem Solving and Decision Making

Chapter 6 Cross-Cultural Relations and Diversity

Chapter 7 Resolving Conflicts with Others

Chapter 8 Becoming and Effective Leader

Chapter 9 Motivating Others

Chapter 10 Helping Others Develop and Grow

Chapter 11 Positive Political Skills

Chapter 12 Customer Satisfactions Skills

Chapter 13 Enhancing Ethical Behavior

Chapter 14 Stress Management and Personal Productivity

Chapter 15 Job Search and Career Management Skills

Glossary

References

Index

Individual Behavior in Organizations [CORE TEXTS] (Management)
Interpersonal Skills (Business Studies)
Human Relations (Business Studies)

Human Relations: Interpersonal Job-Oriented Skills, 10/E
DuBrin
©2009 | Prentice Hall | Paper; 432 pp | Instock
ISBN-10: 0135019443 | ISBN-13: 9780135019443
Brief Description | Buy from myPearsonStore

For undergraduate courses in Human Relations, Applied Psychology, Human Relations in the Workplace, Career Development; also appropriate for a course in Interpersonal Skills Training.

Accomplished author and national speaker, Andrew DuBrin brings his expertise of Human Relations and Business Psychology to this exciting tenth edition. Focusing on today’s work environment, the book takes a two-pronged approach that improves interpersonal skills by first presenting basic concepts and then by featuring a heavy component of skill development and self-assessment. This edition features a new chapter on self-esteem, current research on emotional and social intelligence and fresh cases, exercises and skill builders that prepare students for today’s business environment.

Author Bios

ABOUT THE AUTHOR

Online WebCT, Student Access Kit, Human Relations, 9/E
DuBrin
©2007 | Prentice Hall | Access Code Card | Out of Stock
ISBN-10: 0132328836 | ISBN-13: 9780132328838

OneKey WebCT, Human Relations, 9/E
DuBrin
©2007 | Prentice Hall | Electronic Book | Instock
ISBN-10: 0131956760 | ISBN-13: 9780131956766
URL: http://webct4demo.pearsoncmg.com/SCRIPT/0131956760_dubrin/scripts/student/serve_home

Availability: Now! | Version: 4.1X | Student Access Type: Access Code Required
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OneKey Blackboard, Human Relations, 9/E
DuBrin
©2007 | Prentice Hall | On-line Supplement | Instock
ISBN-10: 0131956795 | ISBN-13: 9780131956797
URL: http://bb6demo.pearsoncmg.com/webapps/portal/frameset.jsp?tab=courses&url=/bin/common/course.pl?course_id=_328_1

Availability: Now! | Version: 6.2.3 | Student Access Type: Access Code Required
Request Content View Demo

Companion WebSite - DuBrin, 9/E
DuBrin
©2007 | Prentice Hall | On-line Supplement | Instock
ISBN-10: 0131956752 | ISBN-13: 9780131956759
URL: http://www.prenhall.com/dubrin

Online Instructor's Manual with Test Item File, 9/E
DuBrin
©2007 | Prentice Hall | On-line Supplement | Instock
ISBN-10: 0131956736 | ISBN-13: 9780131956735
View Downloadable Files

Online TestGen, 9/E
DuBrin
©2007 | Prentice Hall | On-line Supplement | Instock
ISBN-10: 0131956744 | ISBN-13: 9780131956742
View Downloadable Files

PowerPoint Lecture Presentation Package Online, 9/E
DuBrin
©2007 | Prentice Hall | On-line Supplement | Instock
ISBN-10: 013173458X | ISBN-13: 9780131734586
View Downloadable Files

Companion WebSite - DuBrin, 9/E
DuBrin
©2007 | Prentice Hall | On-line Supplement | Instock
ISBN-10: 0131956752 | ISBN-13: 9780131956759
URL: http://www.prenhall.com/dubrin

Online BlackBoard, Access Kit, Human Relations, 9/E
DuBrin
©2007 | Prentice Hall | On-line Supplement | Instock
ISBN-10: 0132253941 | ISBN-13: 9780132253949

Online WebCT, Student Access Kit, Human Relations, 9/E
DuBrin
©2007 | Prentice Hall | Access Code Card | Out of Stock
ISBN-10: 0132328836 | ISBN-13: 9780132328838

eHRM: An Internet Guide to Human Resource Management
Gowan
©2001 | Prentice Hall | Paper; 49 pp | Instock
ISBN-10: 0130912832 | ISBN-13: 9780130912831
Buy from myPearsonStore

Online WebCT, Student Access Kit, Human Relations, 9/E
DuBrin
©2007 | Prentice Hall | Access Code Card | Out of Stock
ISBN-10: 0132328836 | ISBN-13: 9780132328838

Companion WebSite - DuBrin, 9/E
DuBrin
©2007 | Prentice Hall | On-line Supplement | Instock
ISBN-10: 0131956752 | ISBN-13: 9780131956759
URL: http://www.prenhall.com/dubrin

Pearson Higher Education offers special pricing when you choose to package your text with other student resources. If you're interested in creating a cost-saving package for your students, browse our available packages below, or contact your Pearson Higher Education representative to create your own package.

Package ISBN-10: 0136157130 | ISBN-13: 9780136157137
©2007 | Instock (Additional assembly time required) | Suggested retail price: $121.93 | Buy from myPearsonStore
This package contains:

Human Relations: Interpersonal Job-Oriented Skills, 9/E

Self-Assessment Library (Access Code), 12/E