Skip To Page Navigation|Skip To Page Content

Addison-Wesley / Prentice Hall

Business

My Instructor Resource Center : Log in or request access

Management With Rolls Access Code, 9/E
Stephen P. Robbins, San Diego State University
Mary Coulter, Missouri State University

ISBN-10: 0132257734
ISBN-13: 9780132257732

Publisher: Prentice Hall
Copyright: 2007
Format: Cloth; 672 pp
Published: 10/16/2006

This item has been replaced by Management, 10/E.

Preview this text online!

Request a printed exam copy

Email this page to a colleague
Prepare for the First Day of Class
Learn about customization options

For courses in Principles of Management

In Robbins/Coulter Management 9/e, students learn from real managers how to apply management theory. Students are actively engaged in putting concepts into practice– thinking and acting like real managers through the integration of various in-text assignments and unique online activities (Robbins Online Learning System (R.O.L.L.S)).

Robbins/Coulter, put on your management hat.

For courses in Principles of Management

Robbins/Coulter, put on your management hat.

How do you show students the real world applications of your Principles of Management class?

Steve Robbins is a master at grabbing and holding students’ attention. He weaves vivid workplace examples throughout the book, making the management principles unfold like a great story.

Designed to be student-friendly and readable, Robbins/Coulter includes a variety of fascinating examples that pique student interest and make management principles real.

Manager’s Dilemma and Managers Respond to a Manager’s Dilemma - Every chapter opens with an individual Manager’s Dilemma. Students are asked to put themselves into the shoes of that manager and answer the question, “What would you do?” Concluding each chapter, Managers Respond to a Manager’s Dilemma then reports how practicing managers from around the world would have responded to the chapter-opening Manager’s Dilemma.

Students observe and learn how management theory can be applied to actual individual manager’s dilemmas. This real world connection helps students realize that there are a number of responses to any one dilemma they will likely encounter in their own professional lives.

What activities do you bring into the classroom or assign as homework to engage students and allow them to apply management principles?

Robbins On Line Learning System (R.O.L.L.S.) online activities – These color-coded chapter callouts closely link the text material to interactive modules on the Robbins Online Learning System (R.O.L.L.S.) Web site (www.prenhall.com/rolls). Six elements are divided into three parts:

Demo ROLLS to your professor at http://media.pearsoncmg.com/ph/bp/marketing/rolls/

"Understanding the Concepts": this section explains the theory presented in the book and provides help to students on topics they are not clear on.

Q&A- Designed to be students' 24/7 tutorial, Q&A addresses the questions most frequently asked by students.

"Understanding Yourself": this section helps students learn more about their skills, strengths, and weaknesses.

Self-Assessment Library offers students the benefit of taking a self-assessment test immediately after they’ve learned a concept. SAL assesses students’ knowledge, beliefs, feelings, and actions regarding a wide range of personal skills, abilities, and interests — an excellent way to help students translate theory into practice. E.g. "What's my Emotional Intelligence Score?"

SAL increases students’ self-awareness of who they are and how they interact with others. Self-reflection helps students learn, retain, and apply theoretical concepts to their own careers.

"Put On Your Management Hat": this section contains four parts that allow students to apply management theory to realistic business situations.

PRISM (Practical Interactive Skills Modules) actually shows students how to manage! This module consists of 12 interactive, decision-tree style skills exercises that provide students with an opportunity to try out different management skills and discover why certain approaches are better than others.
Passport makes globalization come alive for students! Using an interactive multi-media approach, Passport teaches students about the globalization challenges that managers inevitably face. In addition to nine different country profiles, Passport also consists of two different global case scenarios at the end of Parts Two, Three, Four, Five, and Six.
Putting Ethics into Action helps students understand the ethical challenges they'll face as managers. In these interactive exercises, students are put into the role of a manager to make decisions about current ethical issues on R.O.L.L.S.
Diversity in Action teaches students how to manage a changing workforce. These interactive exercises place students in a managerial role to make decisions related to age, gender, or ethnic diversity.

How do you help your students connect the four functions of management?

NEW- Continuing Case: Concluding each of the six parts in the book, you’ll find a continuing comprehensive case that follows the challenges managers face at Starbucks. These continuing cases, which profile this one company, offer students another opportunity to “put on their management hat” by looking at the big picture issues from a broad perspective and allowing them to see the connections among the four functions of management.

How do you address the role of technology in management with your students?

NEW- Managing IT box introduces students to the important role of information technology in the manager’s job. From looking at how IT is changing the manager’s job, to IT’s role in company strategy, to IT’s impact on organizational design, students will see how managing IT is another “hat” that managers need to wear.

What do you do in your course to emphasize the importance of leadership?

NEW- Leadership box looks at the leadership issues that affect managers in situations such as the role of national culture in leadership, the moral dimensions of leadership, the way leaders frame issues, and the challenges of leading in today’s nontraditional organizations.

What do you do to address the AACSB standards in your course?

Integrative topics such as globalization, ethics, diversity, customer service, innovation, IT, and leadership have been added throughout the book to help satisfy AACSB standards.

Do you like to cover the new, hot topics that aren’t being covered in your textbook?

Additional topics:
• Anticapitalism backlash (Chapters 2 and 4)
• Global outsourcing (Chapters 2 and 4)
• Born globals (Chapter 4)
• Global political risk categories (Chapter 4)
• CAFTA (Chapter 4)
• Social investing funds (Chapter 5)
• Global Reporting Initiative (Chapter 5)
• ISO 14001 (Chapter 5)
• Social entrepreneurship (Chapter 5)
• Cultural differences in decision making (Chapter 6)
• Framing issues (Chapter 7)
• Business models (Chapter 8)
• Corporate reputations ( Chapter 8)
• Strategic flexibility (Chapter 8)
• Strategic leadership (Chapter 8)
• Rolling forecasts (Chapter 9)
• Early warning indicators (Chapter 9)
• Keeping employees connected (Chapter 10)
• Global structural issues (Chapter 10)
• Blogs/wikis/web conferencing (Chapter 11)
• Impact of demographic trends on human resource
management (Chapter 12)
• Workplace romances (Chapter 12)
• Controlling HR costs (Chapter 12)
• Global organizational development (Chapter 13)
• Employee stress in different countries (Chapter 13)
• Workplace misbehavior (Chapter 14)
• Impression management (Chapter 14)
• Managing generational differences (Chapter 14)
• Managing negative behaviors in the workplace
(Chapter 14)
• Managing global teams (Chapter 15)
• Understanding social networks (Chapter 15)
• Distributed workforce (Chapter 16)
• Workplace privacy (Chapter 18)

How do you help your students connect the four functions of management?

NEW- Continuing Case: Concluding each of the six parts in the book, you’ll find a continuing comprehensive case that follows the challenges managers face at Starbucks. These continuing cases, which profile this one company, offer students another opportunity to “put on their management hat” by looking at the big picture issues from a broad perspective and allowing them to see the connections among the four functions of management.

How do you address the role of technology in management with your students?

NEW- Managing IT box introduces students to the important role of information technology in the manager’s job. From looking at how IT is changing the manager’s job, to IT’s role in company strategy, to IT’s impact on organizational design, students will see how managing IT is another “hat” that managers need to wear.

What do you do in your course to emphasize the importance of leadership?

NEW- Leadership box looks at the leadership issues that affect managers in situations such as the role of national culture in leadership, the moral dimensions of leadership, the way leaders frame issues, and the challenges of leading in today’s nontraditional organizations.

What do you do to address the AACSB standards in your course?

Integrative topics such as globalization, ethics, diversity, customer service, innovation, IT, and leadership have been added throughout the book to help satisfy AACSB standards.

Do you like to cover the new, hot topics that aren’t being covered in your textbook?

Additional topics:
• Anticapitalism backlash (Chapters 2 and 4)
• Global outsourcing (Chapters 2 and 4)
• Born globals (Chapter 4)
• Global political risk categories (Chapter 4)
• CAFTA (Chapter 4)
• Social investing funds (Chapter 5)
• Global Reporting Initiative (Chapter 5)
• ISO 14001 (Chapter 5)
• Social entrepreneurship (Chapter 5)
• Cultural differences in decision making (Chapter 6)
• Framing issues (Chapter 7)
• Business models (Chapter 8)
• Corporate reputations ( Chapter 8)
• Strategic flexibility (Chapter 8)
• Strategic leadership (Chapter 8)
• Rolling forecasts (Chapter 9)
• Early warning indicators (Chapter 9)
• Keeping employees connected (Chapter 10)
• Global structural issues (Chapter 10)
• Blogs/wikis/web conferencing (Chapter 11)
• Impact of demographic trends on human resource
management (Chapter 12)
• Workplace romances (Chapter 12)
• Controlling HR costs (Chapter 12)
• Global organizational development (Chapter 13)
• Employee stress in different countries (Chapter 13)
• Workplace misbehavior (Chapter 14)
• Impression management (Chapter 14)
• Managing generational differences (Chapter 14)
• Managing negative behaviors in the workplace
(Chapter 14)
• Managing global teams (Chapter 15)
• Understanding social networks (Chapter 15)
• Distributed workforce (Chapter 16)
• Workplace privacy (Chapter 18)

I. INTRODUCTION.

1. Introduction to Management and Organizations.

2. Management Yesterday and Today.

II. DEFINING THE MANAGER'S TERRAIN.

3. Organizational Culture and Environment: The Constraints.

4. Managing in a Global Environment.

5. Social Responsibility and Managerial Ethics.

III. PLANNING.

6. Decision-Making: The Essence of the Manager's Job.

7. Foundations of Planning.

8. Strategic Management.

9. Planning Tools and Techniques.

IV. ORGANIZING.

10. Organizational Structure and Design.

11. Communication and Information Technology.

12. Human Resource Management.

13. Managing Change and Innovation.

V. LEADING.

14. Foundations of Behavior.

15. Understanding Groups and Teams.

16. Motivating Employees.

17. Leadership.

VI. CONTROLLING.

18. Foundations of Control.

19. Operations and Value Chain Management.

Principles of Management [CORE TEXTS] (Management)

Management, 10/E
Robbins & Coulter
©2009 | Prentice Hall | Cloth; 592 pp | Instock
ISBN-10: 0132090716 | ISBN-13: 9780132090711
Brief Description | Buy from myPearsonStore

For undergraduate principles of management courses.

REAL Managers....REAL Experiences. Bringing Management theories to life!

This best selling principles text vividly illustrates management theories by incorporating real-life perspectives from a myriad of managers on their greatest challenges and successes.

In the tenth edition, new features further integrate real managers’ experiences into the text, helping students understand more clearly what being a manager is all about.

OneKey BlackBoard, Student Access Kit, Management with R.O.L.L.S., 9/E
Robbins
©2007 | Prentice Hall | Access Code Card | Instock
ISBN-10: 0132257513 | ISBN-13: 9780132257510
Buy from myPearsonStore

OneKey CourseCompass, Student Access Kit, Management with R.O.L.L.S., 9/E
Robbins
©2007 | Prentice Hall | Access Code Card | Instock
ISBN-10: 0132257521 | ISBN-13: 9780132257527
Buy from myPearsonStore

R.O.L.L.S. Student Access Code Card (saleable), 9/E
Robbins
©2007 | Prentice Hall | Access Code Card | Instock
ISBN-10: 0132329255 | ISBN-13: 9780132329255

Companion Website - Robbins, 9/E
Robbins
©2007 | Prentice Hall | Website | Instock
ISBN-10: 0132257777 | ISBN-13: 9780132257770

CourseConnect
Pearson Custom Publishing
©2009 | Prentice Hall | On-line Supplement | Instock
ISBN-10: 0321625250 | ISBN-13: 9780321625250

OneKey CourseCompass, Management with R.O.L.L.S., 9/E
Robbins
©2007 | Prentice Hall | On-line Supplement | Instock
ISBN-10: 0132257475 | ISBN-13: 9780132257473
URL: http://www.coursecompass.com

Availability: Now! | Student Access Type: Access Code Required
Request Content Take a Tour

OneKey WebCT, Management with R.O.L.L.S., 9/E
Robbins
©2007 | Prentice Hall | On-line Supplement | Instock
ISBN-10: 0132257483 | ISBN-13: 9780132257480
URL: http://webct4demo.pearsoncmg.com/SCRIPT/0132257483_Robbins/scripts/student/serve_home

Availability: Now! | Version: 4.1X | Student Access Type: Access Code Required
Request Content View Demo

OneKey Blackboard, Management with R.O.L.L.S., 9/E
Robbins
©2007 | Prentice Hall | On-line Supplement | Instock
ISBN-10: 0132257882 | ISBN-13: 9780132257886
URL: http://bb6demo.pearsoncmg.com/webapps/portal/frameset.jsp?tab=courses&url=/bin/common/course.pl?course_id=_501_1

Availability: Now! | Version: 6.2.3 | Student Access Type: Access Code Required
Request Content View Demo

Companion Website - Robbins, 9/E
Robbins
©2007 | Prentice Hall | Website | Instock
ISBN-10: 0132257777 | ISBN-13: 9780132257770

CourseConnect
Pearson Custom Publishing
©2009 | Prentice Hall | On-line Supplement | Instock
ISBN-10: 0321625250 | ISBN-13: 9780321625250

Instructor's Manual, 9/E
Robbins
©2007 | Prentice Hall | Paper; 450 pp | Instock
ISBN-10: 0132257742 | ISBN-13: 9780132257749
View Downloadable Files

Instructor's Resource Center on CD-ROM, 9/E
Robbins
©2007 | Prentice Hall | CD-ROM Only | Instock
ISBN-10: 0132257750 | ISBN-13: 9780132257756
View Downloadable Files

ROLLS Online Purchase, 9/E
Coulter
©2007 | Prentice Hall | On-line Supplement | Instock
ISBN-10: 0136127320 | ISBN-13: 9780136127321

Test Item File, 9/E
Robbins
©2007 | Prentice Hall | Paper; 564 pp | Instock
ISBN-10: 0132257769 | ISBN-13: 9780132257763
View Downloadable Files

Video on DVD, 9/E
Robbins
©2007 | Prentice Hall | DVD | Instock
ISBN-10: 0132257785 | ISBN-13: 9780132257787

Companion Website - Robbins, 9/E
Robbins
©2007 | Prentice Hall | Website | Instock
ISBN-10: 0132257777 | ISBN-13: 9780132257770

CourseConnect
Pearson Custom Publishing
©2009 | Prentice Hall | On-line Supplement | Instock
ISBN-10: 0321625250 | ISBN-13: 9780321625250

Management with R.O.L.L.S., VangoNotes Audio Study Guide, 9/e, 9/E
Robbins
©2007 | Prentice Hall | VangoNote; 672 pp | Instock
ISBN-10: 0131562452 | ISBN-13: 9780131562455
URL: http://www.vangonotes.com

Management with R.O.L.L.S., VangoNotes Audio Study Guide, Individual Chapter, 9/e, 9/E
Robbins
©2007 | Prentice Hall | VangoNote Individual Chapter; 672 pp | Instock
ISBN-10: 0131562444 | ISBN-13: 9780131562448
URL: http://www.vangonotes.com

R.O.L.L.S. Student Access Code Card (saleable), 9/E
Robbins
©2007 | Prentice Hall | Access Code Card | Instock
ISBN-10: 0132329255 | ISBN-13: 9780132329255

Study Guide, 9/E
Robbins
©2007 | Prentice Hall | Paper; 316 pp | Out of Stock
ISBN-10: 0132257467 | ISBN-13: 9780132257466

eHRM: An Internet Guide to Human Resource Management
Gowan
©2001 | Prentice Hall | Paper; 49 pp | Instock
ISBN-10: 0130912832 | ISBN-13: 9780130912831
Buy from myPearsonStore

R.O.L.L.S. Student Access Code Card (saleable), 9/E
Robbins
©2007 | Prentice Hall | Access Code Card | Instock
ISBN-10: 0132329255 | ISBN-13: 9780132329255

Companion Website - Robbins, 9/E
Robbins
©2007 | Prentice Hall | Website | Instock
ISBN-10: 0132257777 | ISBN-13: 9780132257770

CourseConnect
Pearson Custom Publishing
©2009 | Prentice Hall | On-line Supplement | Instock
ISBN-10: 0321625250 | ISBN-13: 9780321625250

Give your students a choice! PearsonChoices products are designed to give your students more value and flexibility by letting them choose from a variety of text and media formats to best match their learning style and their budget.

Pearson Higher Education offers special pricing when you choose to package your text with other student resources. If you're interested in creating a cost-saving package for your students, see the Packages Tab.

Management With Rolls Access Code, CourseSmart eTextbook, 9/E
Robbins & Coulter
©2007 | Prentice Hall | On-line Supplement; 672 pp | Instock
ISBN-10: 0132257890 | ISBN-13: 9780132257893
URL: http://www.coursesmart.com
Brief Description | Buy from myPearsonStore

CourseSmart Textbooks Online is an exciting new choice for students looking to save money. As an alternative to purchasing the print textbook, students can subscribe to the same content online and save up to 50% off the suggested list price of the print text. With a CourseSmart etextbook, students can search the text, make notes online, print out reading assignments that incorporate lecture notes, and bookmark important passages for later review. For more information, or to subscribe to the CourseSmart eTextbook, visit www.coursesmart.com.
Pearson Custom Business Resources
Pearson Custom Publishing
©2009 | Prentice Hall | On-line Supplement | Instock
ISBN-10: 0136096557 | ISBN-13: 9780136096559
Brief Description
PEARSON CUSTOM BUSINESS RESOURCES

Build your own CASEBOOK or TEXT in 3 easy steps!

CLICK HERE to get started.

In a field as broad as Business and Economics, it’s difficult to find content that’s a perfect fit. Pearson Custom Business Resources (PCBR) — with access to the top case providers and hundreds of text and trade chapters — allows instructors like you to create the ideal resource for their students, one that completely matches the topics they want to teach.

Perfectly suited for Principles of Management, Principles of Marketing, Accounting, Economics, and countless others, PCBR enables you to pull together the right case studies, articles, text or trade chapters for a book that matches your approach. We offer the widest range of popular cases from leading providers Harvard, Ivey, Darden, and many more.

Preview our extensive library online — over 20,000 case studies, articles, and text chapters - and build your perfect course text quick and easy.

We're so confident in our ability to deliver a solution that works best for you and your students, we'll send you a FREE review copy before you make your adoption decision so you can judge for yourself.

NEW ADDITIONS:

3,000 cases from provider ecch

Dozens of new editions from the Prentice Hall business list

Updated Case Navigator with the latest suggested cases to your text or course

Help your students; help yourself. Create a resource that delivers the best possible value — all of the content they need to succeed, and no wasted material or unnecessary expense.

Have questions? Email us at customlibrary@pearson.com.
Student Value Edition for Management With Rolls Access Code, 9/E
Robbins & Coulter
©2009 | Prentice Hall | Unbound (Saleable) | Instock
ISBN-10: 0136081215 | ISBN-13: 9780136081210
Buy from myPearsonStore

Pearson Higher Education offers special pricing when you choose to package your text with other student resources. If you're interested in creating a cost-saving package for your students, browse our available packages below, or contact your Pearson Higher Education representative to create your own package.

Package ISBN-10: 0136049397 | ISBN-13: 9780136049395
©2007 | Instock (Additional assembly time required) | Suggested retail price: $198.67 | Buy from myPearsonStore
This package contains:

Management With Rolls Access Code, 9/E

Self-Assessment Library (Access Code), 12/E

Package ISBN-10: 0131564943 | ISBN-13: 9780131564947
©2007 | Instock | Suggested retail price: $198.67 | Buy from myPearsonStore
This package contains:

Management With Rolls Access Code, 9/E

OneKey WebCT, Student Access Kit, Managment, 9/E

Package ISBN-10: 0135061946 | ISBN-13: 9780135061947
©2009 | Instock (Additional assembly time required) | Suggested retail price: $199.40 | Buy from myPearsonStore
This package contains:

Management With Rolls Access Code, 9/E

Interpretive Simulations Access Code Card Group A

Package ISBN-10: 0132331519 | ISBN-13: 9780132331517
©2007 | Instock | Suggested retail price: $198.67 | Buy from myPearsonStore
This package contains:

Management With Rolls Access Code, 9/E

OneKey CourseCompass, Student Access Kit, Management with R.O.L.L.S., 9/E

Package ISBN-10: 0131564927 | ISBN-13: 9780131564923
©2007 | Instock | Suggested retail price: $198.67 | Buy from myPearsonStore
This package contains:

Management With Rolls Access Code, 9/E

OneKey BlackBoard, Student Access Kit, Management with R.O.L.L.S., 9/E

Package ISBN-10: 0138156611 | ISBN-13: 9780138156619
©2009 | Instock (Additional assembly time required) | Suggested retail price: $192.00 | Buy from myPearsonStore
This package contains:

Management With Rolls Access Code, 9/E

Self Assessment Library 3.4

Package ISBN-10: 0131564951 | ISBN-13: 9780131564954
©2007 | Instock | Suggested retail price: $198.67 | Buy from myPearsonStore
This package contains:

Management With Rolls Access Code, 9/E

Study Guide, 9/E

Package ISBN-10: 0135075432 | ISBN-13: 9780135075432
©2008 | Instock (Additional assembly time required) | Suggested retail price: $212.00 | Buy from myPearsonStore
This package contains:

Management With Rolls Access Code, 9/E

WALL STREET JOURNL SUBSCRIPTN CRD&STU GD PK

Package ISBN-10: 0136041914 | ISBN-13: 9780136041917
©2007 | Instock (Additional assembly time required) | Suggested retail price: $205.33 | Buy from myPearsonStore
This package contains:

Management With Rolls Access Code, 9/E

Business Plan Pro, Entrepreneurship: Starting and Operating a Small Business

Package ISBN-10: 0132457830 | ISBN-13: 9780132457835
©2007 | Instock (Additional assembly time required) | Suggested retail price: $212.00 | Buy from myPearsonStore
This package contains:

Management With Rolls Access Code, 9/E

Wall Street Journal Subscription Card

Package ISBN-10: 0136053513 | ISBN-13: 9780136053514
©2007 | Instock | Suggested retail price: $205.33 | Buy from myPearsonStore
This package contains:

Management With Rolls Access Code, 9/E

OneKey CourseCompass, Student Access Kit, Management with R.O.L.L.S., 9/E

Self-Assessment Library (CD-ROM), 12/E

Package ISBN-10: 0138156638 | ISBN-13: 9780138156633
©2009 | Not Yet Published | Suggested retail price: $172.00
This package contains:

Management With Rolls Access Code, 9/E

OneKey CourseCompass, Student Access Kit, Management with R.O.L.L.S., 9/E

Self Assessment Library 3.4

Package ISBN-10: 013507178X | ISBN-13: 9780135071786
©2009 | Instock (Additional assembly time required) | Suggested retail price: $198.67 | Buy from myPearsonStore
This package contains:

Management With Rolls Access Code, 9/E

OneKey BlackBoard, Student Access Kit, Management with R.O.L.L.S., 9/E

Self Assessment Library 3.4

Package ISBN-10: 0132414317 | ISBN-13: 9780132414319
©2007 | Instock (Additional assembly time required) | Suggested retail price: $205.33 | Buy from myPearsonStore
This package contains:

Management With Rolls Access Code, 9/E

OneKey CourseCompass, Student Access Kit, Management with R.O.L.L.S., 9/E

R.O.L.L.S. Student Access Code Card (saleable), 9/E

Package ISBN-10: 0131351893 | ISBN-13: 9780131351899
©2007 | Out of Stock | Suggested retail price: $205.33 | Buy from myPearsonStore
This package contains:

Management With Rolls Access Code, 9/E

R.O.L.L.S. Student Access Code Card (saleable), 9/E

Study Guide, 9/E

Package ISBN-10: 0138156646 | ISBN-13: 9780138156640
©2009 | Instock (Additional assembly time required) | Suggested retail price: $205.33 | Buy from myPearsonStore
This package contains:

Management With Rolls Access Code, 9/E

Cases in Management and Organizational Behavior, Vol. 2

Self Assessment Library 3.4

Package ISBN-10: 0131598759 | ISBN-13: 9780131598751
©2007 | Not Yet Published | Suggested retail price: $190.67
This package contains:

Management With Rolls Access Code, 9/E

Romancing the Clock (NetEffect Series)

Self-Assessment Library (CD-ROM), 12/E

Package ISBN-10: 0131598740 | ISBN-13: 9780131598744
©2007 | Instock | Suggested retail price: $212.00 | Buy from myPearsonStore
This package contains:

Management With Rolls Access Code, 9/E

Mastering Self-Leadership: Empowering Yourself for Personal Excellence, 4/E

Self Assessment Library 3.4

Study Guide, 5/E

Package ISBN-10: 0132421542 | ISBN-13: 9780132421546
©2007 | Not Yet Published | Suggested retail price: $162.67
This package contains:

Management With Rolls Access Code, 9/E

Prentice Hall's Guide to E-Business for Management

Self-Assessment Library (CD-ROM), 12/E

Study Guide, 8/E