Culinary, Hospitality, Travel & Tourism

For courses in Introduction to Hospitality and Hospitality Management.

Capturing the flavor and breadth of the industry, Introduction to Hospitality Management, Second Edition, explores all aspects of the field including: travel and tourism; lodging; foodservice; meetings, conventions and expositions; and leisure and recreation. Devoting six chapters to management, the text focuses on hospitality and management and uses first-person accounts, corporate profiles and industry morsels to foster a student’s appreciation for the field.  This new edition features a new chapter on careers, more coverage of human resources, and its continued dedication to inspiring and developing hospitality professionals.

For courses in Introduction to Hospitality and Hospitality Management.

Capturing the flavor and breadth of the industry, Introduction to Hospitality Management, Second Edition, explores all aspects of the field including: travel and tourism; lodging; foodservice; meetings, conventions and expositions; and leisure and recreation. Devoting six chapters to management, the text focuses on hospitality and management and uses first-person accounts, corporate profiles and industry morsels to foster a student’s appreciation for the field.  This new edition features a new chapter on careers, more coverage of human resources, and its continued dedication to inspiring and developing hospitality professionals.

New to the Edition

New! Chapter 2, Careers in Hospitality—appears in this edition.

·        Describes career opportunities and career paths that exist in all facets of the hospitality industry.

·        Includes self-assessment activities, as well as guidance on important topics such as resume writing and interviewing skills.

Expanded! Chapter 18, Human Resources and Motivation—appears in this edition.

·        Expands the previous chapter on motivation to include a discussion of human resources.

·        Addresses one of the greatest challenges facing industry leaders: recruiting and motivating employees.

Expanded! Increased coverage of event management—appears in chapter 13.

·        Discusses newer areas of the hospitality industry such as meetings, conventions, expositions and event management.

New! Updated instructor support materials—include a new testbank of questions, a new PowerPoint presentation and a text-specific Companion Website.

·        Provides instructors with higher quality supplements to use in class and lecture.

·        Provides students with links to hospitality Websites, sample test questions, and unique learning opportunities.

Hallmark Features

Devotes six chapters to management topics—including chapters on Leadership and Management (ch. 14); Planning (ch. 15); Organizing (ch. 16); Communicating and Decision-Making (ch. 17); Human Resources and Motivation (ch. 18); and Control (ch. 19).

·        Gives students a sound background in the management principles they will need once they are on the job.

·        Focuses readers on what hospitality managers actually do and the challenges facing them as future industry leaders.

Covers all sectors of the hospitality industry—including unique chapters on Recreation, Theme Parks, and Clubs (ch. 11); Gaming Entertainment (ch. 12); and Meetings, Conventions and Event Management ( ch. 13).

·        Provides a more comprehensive view of the industry by examining all fields of this expansive business.

·        Moves beyond traditional lodging and restaurant operations to include growing segments of the industry. 

Builds on the author’s industry experience—using examples and illustrations that provide a taste of the industry.

·        Offers lots of industry examples gleaned from years of experience from the author, a  formal general manager in the field.

·        Includes morsels of industry knowledge from contributing authors throughout.

Emphasizes a real-world connection—using five features: Day in the Life Of, Personal Profile, Corporate Profile, Career Information, and Focus On contributions from industry experts.

·        Uses five different elements to explore the people, companies, positions, issues and experiences that comprise the hospitality industry today.

·        Includes meaningful accounts and examples from individuals ( Valerie Ferguson, Robert Mondavi and more!), corporations ( Hyatt Hotels, Marriott International, Outback Steakhouse, Starbucks Coffee Company, etc.) and industry experts that connect chapter topics to real industry practices.

Offers mini-case studies, internet exercises, application activities and self-check questions—in every chapter.

·        Develops students critical thinking and problem-solving abilities.

·        Provides innovative assignments that can be used effectively with individuals or groups.

New! Chapter 2, Careers in Hospitality–appears in this edition.

·        Describes career opportunities and career paths that exist in all facets of the hospitality industry.

·        Includes self-assessment activities, as well as guidance on important topics such as resume writing and interviewing skills.

Expanded! Chapter 18, Human Resources and Motivation–appears in this edition.

·        Expands the previous chapter on motivation to include a discussion of human resources.

·        Addresses one of the greatest challenges facing industry leaders: recruiting and motivating employees.

Expanded! Increased coverage of event management–appears in chapter 13.

·        Discusses newer areas of the hospitality industry such as meetings, conventions, expositions and event management.

New! Updated instructor support materials–include a new testbank of questions, a new PowerPoint presentation and a text-specific Companion Website.

·        Provides instructors with higher quality supplements to use in class and lecture.

·        Provides students with links to hospitality Websites, sample test questions, and unique learning opportunities.

PREFACE 

Part 1             Introduction

Chapter 1        Welcome to the Hospitality Industry 

Chapter 2        Careers in Hospitality 

Chapter 3        Tourism

Chapter 4        The Hotel Business 

Chapter 5        Rooms Division

Chapter 6        Food and Beverage Operations

Chapter 7        The Restaurant Business

Chapter 8        Restaurant Operations

Chapter 9        Managed Services

Chapter 10      Beverages

Part 4            Recreation, Gaming Entertainment, and Assembly Management

Chapter 11      Recreation, Theme Parks, and Clubs

Chapter 12      Gaming Entertainment

Chapter 13      Meetings, Conventions/Exhibitions, and Event Management

Chapter 14      Leadership and Management

Chapter 15      Planning

Chapter 16      Organizing

Chapter 17      Communicating and Decision-Making

Chapter 18      Human Resources and Motivation

Chapter 19      Control

GLOSSARY

INDEX

For information visit: www.prenhall.com/walker

Introduction to Hospitality Management  (Hospitality)
Introduction to the Hospitality Industry  (Hospitality)
Introduction to Hotel and Motel Management  (Hospitality)

• 
  Introduction to Hospitality Management, 3/E
  Walker
  ©2010 | Prentice Hall | Cloth; 704 pp | Instock
  ISBN-10: 0135061385 | ISBN-13: 9780135061381
  Brief Description | Buy from myPearsonStore

  

  For courses in Introduction to Hospitality and Hospitality Management.

   

  Capturing the flavor and breadth of the industry, Introduction to Hospitality Management, Third Edition, explores all aspects of the field including: travel and tourism; lodging; foodservice; meetings, conventions and expositions; and leisure and recreation. Devoting six chapters to management, the text focuses on hospitality and management and uses first-person accounts, corporate profiles and industry morsels to foster a student’s appreciation for the field. 

Companion Website - Walker, 2/E
Walker
©2007 | Prentice Hall | On-line Supplement | Instock
ISBN-10: 0132369249 | ISBN-13: 9780132369244
URL:  http://www.prenhall.com/walker

Companion Website - Walker, 2/E
Walker
©2007 | Prentice Hall | On-line Supplement | Instock
ISBN-10: 0132369249 | ISBN-13: 9780132369244
URL:  http://www.prenhall.com/walker

Computerized Test Bank for Windows, 2/E
Walker
©2007 | Prentice Hall | Software | Instock
ISBN-10: 0132369230 | ISBN-13: 9780132369237
  View Downloadable Files

DVD t/a Introduction to Hospitality Management, 2/E
Walker
©2007 | Prentice Hall | DVD | Instock
ISBN-10: 0131348191 | ISBN-13: 9780131348196

Instructor's Manual, 2/E
Walker
©2007 | Prentice Hall | Paper; 230 pp | Instock
ISBN-10: 0132369214 | ISBN-13: 9780132369213
  View Downloadable Files

PowerPoint Slides, 2/E
Walker
©2007 | Prentice Hall | On-line Supplement | Instock
ISBN-10: 0132437813 | ISBN-13: 9780132437813
  View Downloadable Files

Companion Website - Walker, 2/E
Walker
©2007 | Prentice Hall | On-line Supplement | Instock
ISBN-10: 0132369249 | ISBN-13: 9780132369244
URL:  http://www.prenhall.com/walker

Study Guide, 2/E
Smith
©2007 | Prentice Hall | Paper; 156 pp | Instock
ISBN-10: 0132369222 | ISBN-13: 9780132369220
Buy from myPearsonStore

Companion Website - Walker, 2/E
Walker
©2007 | Prentice Hall | On-line Supplement | Instock
ISBN-10: 0132369249 | ISBN-13: 9780132369244
URL:  http://www.prenhall.com/walker

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