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Operations Management and Student CD and Student DVD Package, 9/E
Jay Heizer, Texas Lutheran University
Barry Render, Crummer Graduate School of Business, Rollins College

ISBN-10: 0138128782
ISBN-13: 9780138128784

Publisher: Prentice Hall
Copyright: 2008
Format: Kit/Package/ShrinkWrap; 784 pp
Published: 10/30/2007
Status: Instock

Suggested retail price: $198.67
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For the core course in Operations Management.

Operations Management, 9e offers students and professors the largest and most diverse problems sets in the industry, as well as providing solved problems and step-by-step worked examples to help students learn outside of the classroom.

A briefer version is also available called Principles of Operations Management, 7e.

MyOMLab New For 2009– Based on Pearson’s proven XL technology, MyOMLab helps you assess your students’ performance and assign and grade homework in the operations class. Keyed directly to the text, MyOMLab offers algorithmically generated problems that also come with support to help students when they need it. For a complete demo, visit www.MyOMLab .com

Q. How do you prepare students for your exams? Do you recommend practice problems? Do you assign homework? What types of problems are important? Would you be interested in problems that progress in level of difficulty?

Heizer/Render recognizes the importance of providing the largest, clearest, and most diverse problem sets in the industry. The authors have instituted a system that codes all 608 problems in the book, labeling them with a 1, 2, 3, or 4 dot difficulty rating, so that professors can easily assign problems with the appropriate level of difficulty for their students. Solutions to all these are in the Instructor’s Solutions Manual, written by the authors.

Q. When your students are stuck on homework problems, where do they usually turn in the book for help? Do you work examples into class? Do you find your students struggle with knowing how to approach these problems? Would step-by-step examples to coach students through the process be helpful?

NEW! “Virtual Office Hours” for All Solved Problems in the Text- In the back of each text students will find a DVD that contains video of the authors working out all of the solved problems in the book. Students can have the classroom experience of an instructor solving problems with explanation at anytime allowing them to have an easier time completing homework assignments.

Worked Out Examples & Solved Problems Step-by-step worked out examples of OM problems are extremely helpful in an analytical course. The chapters contain examples, which are reinforced by 66 end-of-chapter Solved Problems. Further, the student CD and text web site each contain over a hundred additional Practice Problems.

Examples: Pg. 16
Solved Problems: Pg. 21

NEW! The 9^th edition introduces a new way to teach operations management problem solving by taking a pedagogical approach that walks the reader through each example. In each sample problem, the authors:

State The Problem; Pg. 16
Describe the approach to taking in solving it; Pg. 16
Develop the complete and detailed solution; Pg. 16
Provide insight as to why this solution has relevance; Pg. 16
Give a learning exercise with the answer so the reader can make a change in the problem and resolve; Pg. 16
Note which homework problems relate to this example; Pg. 16

Q. Do you grade homework? How much time to you spend grading and giving feedback on it? Would you be interested in an online homework resource that offers static/algorithmic problems, student feedback, and can save you time with grading?

Integrated Online Homework with OneKey which includes PH Grade Assist
- OneKey provides easy access to all digital resources available with the text, including our powerful online homework resource called PH Grade Assist.

With PH Grade Assist, many of the homework problems and our Test Item File can now be assigned online for students. With dozens of options for randomizing the sequence, timing, feedback, and scoring, PH Grade Assist makes giving and grading homework and exams an easy task.

Many of the problems have been converted to “algorithmic” form so that you can assign problems where each student has different data. Plus, the system automatically records the grades into an instructor’s gradebook.

Other Key Points of Differentiation

Q. In what kind of industries are your students going to work? With the country moving from a manufacturing to a more service driven economy, would you be interested in a book that has a better service integration?

Throughout the text, the authors feature an extensive amount of service applications and firms to give students an in-depth look at operations in the real world. Our prior editions focused on Arnold Palmer Hospital, Hard Rock Café, Wheeled Coach Ambulances, and Regal Marine. All of these videos and cases appear in this edition as well as:

NEW! New cases an videos focusing on the Darden Family of Restaurants: This edition takes you behind the scenes at Darden Restaurants, who owns the Olive Garden and Red Lobster with four new video case studies, photos, examples, problems, and a Global Company Profile;
- Chapter Topics include: Statistical Quality Control, Location Selection, Supply Chains, and Global Outsourcing

Q. Do you currently cover any supply chain management or outsourcing in your course? How much?

NEW! Heizer/Render offers the first major discussion in a OM textbook of “Outsourcing as a Supply Chain Strategy” in the new Supplement 11.

This text is available for personalization in the PHCBR custom database program. Select only the chapters you require or supplement with recommended case studies all under one cover. CLICK HERE to go directly to the PHCBR book-build site or visit our product page for additional information at pearsoncustom.com/business.

NEW! “Virtual Office Hours” for All Solved Problems in the Text- In the back of each text students will find a DVD that contains video of the authors working out all of the solved problems in the book. Students can have the classroom experience of an instructor solving problems with explanation at anytime allowing them to have an easier time completing homework assignments.

NEW! The 9^th edition introduces a new way to teach operations management problem solving by taking a pedagogical approach that walks the reader through each example. In each sample problem, the authors:

State The Problem; Pg. 16
Describe the approach to taking in solving it; Pg. 16
Develop the complete and detailed solution; Pg. 16
Provide insight as to why this solution has relevance; Pg. 16
Give a learning exercise with the answer so the reader can make a change in the problem and resolve; Pg. 16
Note which homework problems relate to this example; Pg. 16

NEW! New cases an videos focusing on the Darden Family of Restaurants: This edition takes you behind the scenes at Darden Restaurants, who owns the Olive Garden and Red Lobster with four new video case studies, photos, examples, problems, and a Global Company Profile;
- Chapter Topics include: Statistical Quality Control, Location Selection, Supply Chains, and Global Outsourcing

Q. Do you currently cover any supply chain management or outsourcing in your course? How much?

NEW! Heizer/Render offers the first major discussion in a OM textbook of “Outsourcing as a Supply Chain Strategy” in the new Supplement 11.

Table of Contents

PART I INTRODUCTION

1. Operations and Productivity

2. Operations Strategy in a Global Environment

3. Project Management

4. Forecasting

PART II DESIGNING OPERATIONS

5. Design of Goods and Services

6. Managing Quality

6S.Statistical Process Control

7. Process Strategy

7S.Capacity Planning

8. Location Strategies

9. Layout Strategies

10. Human Resources and Job Design

10S.Work Measurement

PART III MANAGING OPERATIONS

11. Supply-Chain Management

11S.Outsourcing as a Supply Chain Strategy

12. Inventory Management

13. Aggregate Planning

14. Material Requirements Planning (MRP) and ERP

15. Short-Term Scheduling

16. Just-in-Time and Lean Productions

17. Maintenance and Reliability

PART IV QUANTITATIVE MODULES

A. Decision-Making Tools

B. Linear Programming

C. Transportation Models

D. Waiting-Line Models

E. Learning Curves

F. Simulation

Operations Management [COMPREHENSIVE TEXTS] (Decision Science)

OneKey BlackBoard, Student Access Kit, Operations Management, 9/E
Heizer
©2008 | Prentice Hall | Access Code Card | Instock
ISBN-10: 0132412918 | ISBN-13: 9780132412919
Buy from myPearsonStore

OneKey CourseCompass, Student Access Kit, Operations Management, 9/E
Heizer
©2008 | Prentice Hall | Access Code Card | Instock
ISBN-10: 0136126200 | ISBN-13: 9780136126201
Buy from myPearsonStore

PHGA Student Access Code, 9/E
Heizer & Render
©2008 | Prentice Hall | Access Code Card | Instock
ISBN-10: 0131585665 | ISBN-13: 9780131585669
Buy from myPearsonStore

myomlab Student Access Code Card (for valuepacks)
Pearson
©2009 | Prentice Hall | Access Code Card | Instock
ISBN-10: 0136025773 | ISBN-13: 9780136025771
URL: http://www.myomlab.com

myomlab Student Access Code Card (standalone)
Pearson
©2009 | Prentice Hall | Access Code Card | Instock
ISBN-10: 0136124933 | ISBN-13: 9780136124931
URL: http://www.myomlab.com
Buy from myPearsonStore

PHGA Instructor Access Card, 9/E
Heizer & Render
©2008 | Prentice Hall | Access Code Card | Out of Stock
ISBN-10: 0132343045 | ISBN-13: 9780132343046

myomlab No E-Book for Operations Management (access code required), 9/E
Heizer & Render
©2008 | Prentice Hall | Website | Instock
ISBN-10: 0132123495 | ISBN-13: 9780132123495
URL: http://www.myomlab.com

myomlab with E-Book for Operations Management (access code required), 9/E
Heizer & Render
©2008 | Prentice Hall | Website | Instock
ISBN-10: 0132123487 | ISBN-13: 9780132123488
URL: http://www.myomlab.com

OneKey CourseCompass for Operations Management, 9/E
Heizer
©2008 | Prentice Hall | On-line Supplement | Instock
ISBN-10: 0136049362 | ISBN-13: 9780136049364
URL: http://www.coursecompass.com

Availability: Now! | Student Access Type: Access Code Required
Request Content Take a Tour

OneKey WebCT, Operations Management, 9/E
Heizer
©2008 | Prentice Hall | On-line Supplement | Instock
ISBN-10: 0132412608 | ISBN-13: 9780132412605
URL: http://webct4demo.pearsoncmg.com/SCRIPT/0132412608_Heizer/scripts/student/serve_home

Availability: Now! | Version: 4.1X | Student Access Type: Open Access
Request Content View Demo

OneKey Blackboard, Operations Management, 9/E
Heizer
©2008 | Prentice Hall | On-line Supplement | Instock
ISBN-10: 0136126251 | ISBN-13: 9780136126256
URL: http://bb6demo.pearsoncmg.com/webapps/portal/frameset.jsp?tab=courses&url=/bin/common/course.pl?course_id=_855_1

Availability: Now! | Version: 6.2.3 | Student Access Type: Access Code Required
Request Content View Demo

Companion Website - Heizer, 9/E
Heizer
©2008 | Prentice Hall | Website | Instock
ISBN-10: 0136028918 | ISBN-13: 9780136028918
URL: http://www.pearsonhighered.com/heizer

Instructor OM DVD Library, 9/E
Heizer & Render
©2008 | Prentice Hall | DVD | Instock
ISBN-10: 0132342707 | ISBN-13: 9780132342704

Instructor's CD, 9/E
Heizer
©2008 | Prentice Hall | CD-ROM Only | Instock
ISBN-10: 0136043135 | ISBN-13: 9780136043133
View Downloadable Files

Instructor's Resource Manual, 9/E
Heizer
©2008 | Prentice Hall | Paper; 302 pp | Instock
ISBN-10: 0131585584 | ISBN-13: 9780131585584
View Downloadable Files

Instructor's Solutions Manual, 9/E
Heizer
©2008 | Prentice Hall | Paper; 320 pp | Instock
ISBN-10: 0131585576 | ISBN-13: 9780131585577
View Downloadable Files

PHGA Instructor Access Card, 9/E
Heizer & Render
©2008 | Prentice Hall | Access Code Card | Out of Stock
ISBN-10: 0132343045 | ISBN-13: 9780132343046

Test Item File, 9/E
Heizer
©2008 | Prentice Hall | Paper; 608 pp | Instock
ISBN-10: 0132342979 | ISBN-13: 9780132342971
View Downloadable Files

TestGen, 9/E
Gen
©2008 | Prentice Hall | Electronic Supplement | Out of Stock
ISBN-10: 0131585754 | ISBN-13: 9780131585751
View Downloadable Files

Companion Website - Heizer, 9/E
Heizer
©2008 | Prentice Hall | Website | Instock
ISBN-10: 0136028918 | ISBN-13: 9780136028918
URL: http://www.pearsonhighered.com/heizer

OneKey BlackBoard, Student Access Kit, Operations Management, 9/E
Heizer
©2008 | Prentice Hall | Access Code Card | Instock
ISBN-10: 0132412918 | ISBN-13: 9780132412919
Buy from myPearsonStore

Operations Management, VangoNotes Audio Study Guide, 9/e, 9/E
Heizer
©2008 | Prentice Hall | VangoNote | Instock
ISBN-10: 0132343002 | ISBN-13: 9780132343008
URL: http://www.vangonotes.com

Operations Management, VangoNotes Audio Study, Individual Chapter, 9/e, 9/E
Heizer
©2008 | Prentice Hall | VangoNote Individual Chapter | Instock
ISBN-10: 0131585649 | ISBN-13: 9780131585645
URL: http://www.vangonotes.com

PHGA Student Access Code, 9/E
Heizer & Render
©2008 | Prentice Hall | Access Code Card | Instock
ISBN-10: 0131585665 | ISBN-13: 9780131585669
Buy from myPearsonStore

Student DVD - OM Library, 9/E
Heizer
©2008 | Prentice Hall | DVD | Instock
ISBN-10: 0132412896 | ISBN-13: 9780132412896
Buy from myPearsonStore

Study Guide, 9/E
Heizer
©2008 | Prentice Hall | Paper; 380 pp | Instock
ISBN-10: 0136126189 | ISBN-13: 9780136126188
Buy from myPearsonStore

myomlab Student Access Code Card (for valuepacks)
Pearson
©2009 | Prentice Hall | Access Code Card | Instock
ISBN-10: 0136025773 | ISBN-13: 9780136025771
URL: http://www.myomlab.com

Production and Operations Management JIT
Simpson
©1993 | Prentice Hall | Paper | Estimated Availability : 12/31/9999
ISBN-10: 0205148506 | ISBN-13: 9780205148509

OneKey BlackBoard, Student Access Kit, Operations Management, 9/E
Heizer
©2008 | Prentice Hall | Access Code Card | Instock
ISBN-10: 0132412918 | ISBN-13: 9780132412919
Buy from myPearsonStore

PHGA Student Access Code, 9/E
Heizer & Render
©2008 | Prentice Hall | Access Code Card | Instock
ISBN-10: 0131585665 | ISBN-13: 9780131585669
Buy from myPearsonStore

myomlab Student Access Code Card (for valuepacks)
Pearson
©2009 | Prentice Hall | Access Code Card | Instock
ISBN-10: 0136025773 | ISBN-13: 9780136025771
URL: http://www.myomlab.com

PHGA Instructor Access Card, 9/E
Heizer & Render
©2008 | Prentice Hall | Access Code Card | Out of Stock
ISBN-10: 0132343045 | ISBN-13: 9780132343046

Companion Website - Heizer, 9/E
Heizer
©2008 | Prentice Hall | Website | Instock
ISBN-10: 0136028918 | ISBN-13: 9780136028918
URL: http://www.pearsonhighered.com/heizer

Give your students a choice! PearsonChoices products are designed to give your students more value and flexibility by letting them choose from a variety of text and media formats to best match their learning style and their budget.

Pearson Higher Education offers special pricing when you choose to package your text with other student resources. If you're interested in creating a cost-saving package for your students, see the Packages Tab.

Operations Management & Student CD and Student DVD Package, 9/E
Heizer & Render
©2008 | Prentice Hall | Kit/Package/ShrinkWrap | Instock
ISBN-10: 0136014879 | ISBN-13: 9780136014874
Brief Description | Buy from myPearsonStore

For the core course in Operations Management.

Operations Management, 9e offers students and professors the largest and most diverse problems sets in the industry, as well as providing solved problems and step-by-step worked examples to help students learn outside of the classroom.

A briefer version is also available called Principles of Operations Management, 7e.
Operations Management, CourseSmart eTextbook, 9/E
Heizer & Render
©2008 | Prentice Hall | On-line Supplement; 784 pp | Instock
ISBN-10: 0132343010 | ISBN-13: 9780132343015
URL: http://www.coursesmart.com
Brief Description | Buy from myPearsonStore

CourseSmart Textbooks Online is an exciting new choice for students looking to save money. As an alternative to purchasing the print textbook, students can subscribe to the same content online and save up to 50% off the suggested list price of the print text. With a CourseSmart etextbook, students can search the text, make notes online, print out reading assignments that incorporate lecture notes, and bookmark important passages for later review. For more information, or to subscribe to the CourseSmart eTextbook, visit www.coursesmart.com.
Operations Management, Student Value Edition, 9/E
Heizer & Render
©2009 | Prentice Hall | Unbound (Saleable) | Instock
ISBN-10: 0132077167 | ISBN-13: 9780132077163
Brief Description | Buy from myPearsonStore
Pearson’s Student Value Edition offers students all of the following at a savings of 35% off the main text….

The same premium content and authorship found in a bound textbook.

Full-color, 3-hole-punched version of the bound textbook.

Access to the print and online study tools available with the textbook.
Pearson Custom Business Resources
Pearson Custom Publishing
©2009 | Prentice Hall | On-line Supplement | Instock
ISBN-10: 0136096557 | ISBN-13: 9780136096559
Brief Description
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Perfectly suited for Principles of Management, Principles of Marketing, Accounting, Economics, and countless others, PCBR enables you to pull together the right case studies, articles, text or trade chapters for a book that matches your approach. We offer the widest range of popular cases from leading providers Harvard, Ivey, Darden, and many more.

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myomlab Series

This package contains:
• Heizer & Render, Operations Management & Student CD and Student DVD Package, 9/E (2008)
• Heizer, Student DVD - OM Library, 9/E (2008)

Pearson Higher Education offers special pricing when you choose to package your text with other student resources. If you're interested in creating a cost-saving package for your students, browse our available packages below, or contact your Pearson Higher Education representative to create your own package.

Package ISBN-10: 0137149565 | ISBN-13: 9780137149568
©2008 | Not Yet Published | Suggested retail price: $178.47
This package contains:

Operations Management and Student CD and Student DVD Package, 9/E

OneKey BlackBoard, Student Access Kit, Operations Management, 9/E

Package ISBN-10: 0136040446 | ISBN-13: 9780136040446
©2008 | Instock | Suggested retail price: $205.33 | Buy from myPearsonStore
This package contains:

Operations Management and Student CD and Student DVD Package, 9/E

PHGA Student Access Code, 9/E

Package ISBN-10: 0135014433 | ISBN-13: 9780135014431
©2008 | Instock | Suggested retail price: $212.00 | Buy from myPearsonStore
This package contains:

Operations Management and Student CD and Student DVD Package, 9/E

OneKey WebCT, Student Access Kit, Operations Management, 9/E

Study Guide, 9/E