Pearson - Small Group and Team Communication, 3/E - Thomas E. Harris & John C. Sherblom

In this section:

Description

Praised for its writing style, research base, and range of topics covered, this text develops issues of diversity, ethics, technology and the organizational use of groups and teams within a systems theory framework.

Clearly organized and logically presented, this text provides the opportunity for outstanding discussions of critical issues. Harris and Sherblom effectively integrate real-world examples, hypothetical situations, social science theories, and scholarly research into a unified discussion of small group and team communication. Extensive examples, case studies, and exercises engage students and help them to move from theoretical discussions into application and experience of the concepts presented.

Features

Integrated coverage of diversity (in Chapter 5, “Diversity in Groups,” and throughout the book) helps students understand how diversity can strengthen a group and its ability to perform tasks.

Chapters on teams (Ch. 8), creativity and problem solving (Ch. 10), group process and presentation techniques (Ch. 11), and productive conflict management (Ch. 12) introduce students to situations, issues, and processes they likely will encounter in the workforce.

Real-world and practical business examples—taken from current situations in groups, teams, and organizations—fill each chapter and bring the text to life for students and instructors alike.

A chapter on computer-mediated group communication helps students understand the impact of the digital age on small group and team processes (Ch. 15).

Chapter-opening vignettes and quotations introduce the chapters in thought-provoking ways to stimulate lively classroom discussion, while application exercises and case studies at the end of each chapter offer opportunities for students to apply the concepts presented.

New To This Edition

A new chapter organization and inclusion of additional visual materials, including pictures, graphs and summaries, make the content clearer and more engaging to students.

Includes more coverage of ethics throughout the text.

An expanded Instructor's Manual now includes additional exercises and activities.

Table of Contents

Each chapter concludes with “Conclusion,” “Discussion Questions, ” “Exercises,” and “References.”

1. Small Groups: Power, Definition, and Attraction.

The Power of Groups.

Defining Small Group Communication.

Why Join a Group?

Ethical Behavior

Characteristics of Small Groups.

Characteristics of Small Group Communication.

Types of Small Groups.

Groups in Organizations.

Meeting Effectiveness

2. Groups as Systems of Interaction.

Understanding Small Group Success.

Communication in Small Groups.

A Systems Approach to Small Group Communication.

3. Norms, Roles, Cohesiveness, and Groupthink.

Norms.

Roles.

Cohesiveness.

Groupthink.

4. Four Phases of Group Development: Forming, Storming, Norming, and Performing.

Forming: Hello, Orientation, and Inclusion.

Storming: Conflict in Groups.

Norming: Emergence as a Group.

Performing: Making Decisions and Solving Problems.

Terminating.

Usefulness of the Phase Model.

Overriding Influences.

5. Diversity in Groups: The Strength of Different Perspectives.

Defining Diversity and Its Place in Small Groups.

Assumptions and Stereotyping.

Communication Contexts.

Diversity in Small Groups and Teams.

Making Diverse Groups Work.

6. Verbal and Nonverbal Communication.

Functions of Verbal Communication.

Structure of Meaning in Verbal Communication.

Nonverbal Communication.

7. Listening and Feedback: The Other Half of Communication.

Motivation.

The Four Components of Listening.

Active Listening.

Feedback: Responding to the Message.

8. Group Evolution: Teams.

The Scope of Employee Involvement Programs.

Teams.

9. Decision Making and Problem Solving.

Decision Making and Problem Solving.

The Stages of Decision Making and Problem Solving.

Patterns of Decision-Making and Problem-Solving Groups.

The Decision-Making and Problem-Solving Process.

10. Creativity in the Small Group Process.

What Is Creativity?

Creativity Means a New Way of Looking.

Barriers to Creativity.

Techniques for Encouraging Creativity.

Solving Problems Creatively.

A Creative Group Climate.

11. Group Process and Presentation Techniques.

Brainstorming.

Creative Decision-Making Techniques.

Problem-Solving Tools.

The RISK Procedure.

PERT (Program Evaluation and Review Technique).

Small Group Presentational Formats.

12. Productive Conflict Management.

Defining Conflict within a Communication Context.

Patterns of Conflict Resolution.

Power in Group Conflict.

Power in Context.

13. Leadership in Small Groups.

Recognizing Leaders.

Leadership as a Function in a System.

Theories of Leadership.

Three Characteristics of Leaders.

Choosing a Leader.

Tasks of Group Leaders.

Influences on Group Leadership.

Leadership Styles.

14. Observing and Evaluating a Small Group.

Systematic Feedback.

Success and Failure.

Observer-Members Scales.

Observer Feedback Guidelines.

Individual Role Behavior.

Verbal Interaction and Content Analyses.

15. Computer Mediated Group Communication.

Understanding the Technology and Its Influence on Small Group Communication.

Undercurrents of the Communication Medium.

Choosing a Medium for the Effective Use of CMC.

Adopting Effective Group Communication Strategies for CMC.

Appendix: Gathering, Organizing, Processing, and Presenting Information as a Team.

Index.

Courses

Small Group Communication (Speech Communication)

Next Edition(s)

Small Group and Team Communication, 4/E
Harris & Sherblom
©2008 | Pearson | Paper; 337 pp | Out of Stock
ISBN-10: 0205483674 | ISBN-13: 9780205483679
Suggested retail price: $111.60 Net price: $83.70 (What's this?)Brief Description |
Praised for its writing style, research base, and range of topics covered, Small Group and Team Communication develops issues of diversity, ethics, technology and the organizational use of groups and teams within a systems theory framework.

Clearly organized and logically presented, this text provides the opportunity for outstanding discussions of critical issues. Harris and Sherblom effectively integrate real-world examples, hypothetical situations, social science theories, and scholarly research into a unified discussion of small group and team communication. Through extensive examples, new case studies, and updated exercises, the 4^th edition of Small Group and Team Communication engages students and guides them from theoretical discussions into applications of the concepts presented.
More Info
Small Group and Team Communication, 5/E
Harris & Sherblom
©2011 | Pearson | Paper; 312 pp | Instock
ISBN-10: 0205692982 | ISBN-13: 9780205692989
Net price: $83.70 (What's this?)Brief Description |
Small Group and Team Communication integrates theory, research, and practical examples into a clear and logical presentation of how communication works in a variety of professional, social, civic, and personal groups and teams.

Through the incorporation of new research and the systems theory framework, extensive examples and updated exercises, the Fifth Edition promotes outstanding discussions in critical issues of diversity, ethics, and technology.

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In this section:

Backcover Copy

Backcover Copy

Praised for its writing style, research base, and range of topics covered, this text develops issues of diversity, ethics, technology, and the organizational use of groups and teams within a systems theory framework.

Clearly organized and logically presented, this text provides the opportunity for outstanding discussions of critical issues. Harris and Sherblom effectively integrate real-world examples, hypothetical situations, social-science theories, and scholarly research into a unified discussion of small group and team communication. Extensive examples, case studies, and exercises engage students and help them to move from theoretical discussions into the application and experience of the concepts presented.

New to This Edition

A new chapter organization and inclusion of additional visual materials, including pictures, graphs and summaries, make the content clearer and more engaging to students.
Includes more coverage of ethics throughout the text.
An expanded Instructor's Manual now includes additional exercises and activities.

Websites and Online Courses

In this section:

Websites and Online Courses

Companion Website with Online Practice Tests, 3/E
Harris & Sherblom
©2005 | Pearson | Website | Live
ISBN-10: 0205438768 | ISBN-13: 9780205438761
More Info

In this section:

Instructor Resources

Downloadable Instructor Resources
Other Instructor Resources

Student Resources

Websites and online courses

eLearning & Assessment

Websites and Online Courses

Course & Discipline Resources

For Small Group Communication
For the Speech Communication Discipline

Instructor's Manual and Test Bank, 3/E
Harris
©2005 | Pearson | On-line Supplement; 144 pp | Live
ISBN-10: 0205418678 | ISBN-13: 9780205418671

PowerPoint Presentation, 3/E
Harris & Sherblom
©2005 | Pearson | On-line Supplement | Live
ISBN-10: 0205438806 | ISBN-13: 9780205438808

Websites and online courses

Companion Website with Online Practice Tests, 3/E
Harris & Sherblom
©2005 | Pearson | Website | Live
ISBN-10: 0205438768 | ISBN-13: 9780205438761
More Info

Companion Website with Online Practice Tests, 3/E
Harris & Sherblom
©2005 | Pearson | Website | Live
ISBN-10: 0205438768 | ISBN-13: 9780205438761
More Info

For Small Group Communication

Pearson Allyn & Bacon Small Group Communication Study Site (Open access)
Allyn & Bacon
©2008 | Pearson | Website | Live
ISBN-10: 020554049X | ISBN-13: 9780205540495
More Info

Pearson Allyn & Bacon Small Group Communication Video Library (for Instructors)
Allyn & Bacon
©2008 | Pearson | Video | Instock
ISBN-10: 020559395X | ISBN-13: 9780205593958
Suggested retail price: $0.00Net price: $0.00 (What's this?)More Info

For the Speech Communication Discipline

A Guide for New Public Speaking Teachers (for Instructors), 5/E
Fairchild
©2012 | Pearson | Paper; 144 pp | Instock
ISBN-10: 0205828108 | ISBN-13: 9780205828104
Suggested retail price: $0.00Net price: $0.00 (What's this?)

Allyn & Bacon PowerPoint Presentation (Download only) for 2005 NCA Arnold Lecture (for Instructors)
Burgoon
©2007 | Pearson | On-line Supplement | Live
ISBN-10: 0205505414 | ISBN-13: 9780205505418

Guide for New Teachers of Introduction to Communication, A: Interactive Strategies for Teaching Communication (for Instructors), 4/E
Porter & Dillon
©2010 | Pearson | Paper; 204 pp | Instock
ISBN-10: 0205750001 | ISBN-13: 9780205750009
Suggested retail price: $0.00Net price: $0.00 (What's this?)

Websites and Online Courses

Allyn & Bacon Digital Media Archive for Communication, Version 3.0, 3/E
Allyn & Bacon
©2005 | Pearson | CD-ROM Only; 32 pp | Out of Stock
ISBN-10: 0205437095 | ISBN-13: 9780205437092
Suggested retail price: $0.00Net price: $0.00 (What's this?)More Info

CPS RF Classroom Performance System
eInstruction
©2010 | Pearson | Electronic Supplement | Available
ISBN-10: 020577864X | ISBN-13: 9780205778645
More Info

iClicker Classroom Response System
iClicker & Allyn & Bacon/Longman
©2008 | Pearson | Electronic Supplement | Available
ISBN-10: 0205594506 | ISBN-13: 9780205594504
More Info

InterWrite PRS RF (Personal Response System)
InterWrite PRS & Allyn & Bacon/Longman
©2005 | Pearson | Electronic Supplement | Available
ISBN-10: 0205436951 | ISBN-13: 9780205436958
More Info

Introduction to Communication Study Site (Open Access), Essentials of Human Communication, 2/E
Pearson
©2011 | Pearson | On-line Supplement | Live
ISBN-10: 0205779271 | ISBN-13: 9780205779277
More Info

MySearchLab -- Standalone Access Card
Pearson
©2010 | Pearson | Access Code Card | Instock
ISBN-10: 0205699413 | ISBN-13: 9780205699414
Net price: $30.90 (What's this?)More Info

News Resources for Speech Communication -- Access Code Card
Allyn & Bacon
©2006 | Pearson | Access Code Card | Instock
ISBN-10: 0205492207 | ISBN-13: 9780205492206
Net price: $19.05 (What's this?)More Info

Public Speaking Study Site (update) for Public Speaking, 3/E
Pearson
©2011 | Pearson | On-line Supplement | Live
ISBN-10: 0205780075 | ISBN-13: 9780205780075
More Info

What Every Student Should Know About Avoiding Plagiarism
Stern
©2007 | Pearson | Paper; 80 pp | Instock
ISBN-10: 0321446895 | ISBN-13: 9780321446893
Net price: $7.35 (What's this?)More Info

What Every Student Should Know About Citing Sources with APA Documentation: Updated for APA Sixth Edition, 2/E
Anderson, Carrell & Widdifield
©2010 | Pearson | Paper; 80 pp | Instock
ISBN-10: 0205795811 | ISBN-13: 9780205795819
Net price: $7.35 (What's this?)More Info

What Every Student Should Know About Listening
Brownell & Wolvin
©2010 | Pearson | Paper; 64 pp | Instock
ISBN-10: 0205778070 | ISBN-13: 9780205778072
Net price: $7.35 (What's this?)More Info

What Every Student Should Know About Practicing Peer Review
Trim
©2007 | Pearson | Paper | Instock
ISBN-10: 0321448480 | ISBN-13: 9780321448484
Net price: $7.35 (What's this?)More Info

What Every Student Should Know About Preparing Effective Oral Presentations
Cox
©2007 | Pearson | Paper; 96 pp | Instock
ISBN-10: 0205505457 | ISBN-13: 9780205505456
Net price: $7.35 (What's this?)More Info

What Every Student Should Know About Procrastination
Hoffman
©2008 | Pearson | Paper; 64 pp | Instock
ISBN-10: 0205582117 | ISBN-13: 9780205582112
Net price: $7.95 (What's this?)More Info

What Every Student Should Know About Researching Online
Munger & Campbell
©2007 | Pearson | Paper | Instock
ISBN-10: 0321445317 | ISBN-13: 9780321445315
Suggested retail price: $9.80Net price: $7.35 (What's this?)More Info

What Every Student Should Know About Study Skills
Pearson Longman
©2007 | Pearson | Paper; 72 pp | Instock
ISBN-10: 0321447360 | ISBN-13: 9780321447364
Net price: $7.35 (What's this?)More Info

What Every Student Should Know About Using a Handbook
Murray
©2009 | Pearson | Paper; 80 pp | Instock
ISBN-10: 0205563848 | ISBN-13: 9780205563845
Net price: $7.35 (What's this?)More Info

Companion Website with Online Practice Tests, 3/E
Harris & Sherblom
©2005 | Pearson | Website | Live
ISBN-10: 0205438768 | ISBN-13: 9780205438761
More Info

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