Prentice Hall

Business



Improving Business Communication Skills, 3/E
Deborah Britt Roebuck, Kennesaw State College

ISBN-10: 0130155942
ISBN-13: 9780130155948

Publisher: Prentice Hall
Copyright: 2001
Format: Paper Bound with Disk; 400 pp
Published: 08/25/2000

Suggested retail price: $84.00
Not available for purchase at this time.

For courses in Business Communications, Business English/Writing, Managerial Communications, and Secretarial/Administrative Communications.

This clear, concise, student-centered text strives to deliver vital communication skills that future professionals need to be successful in both their careers and personal lives. It offers students the opportunity to involve themselves in the subject matter in a creative, self-directed fashion, thus enhancing the learning process.

  • NEW - More tips and guidelines on technology—Voice mail, audio conferencing, fax machines, networks, netiquette, e-mail.
    • Provide students with the most current guidelines for appropriate communication. Ex.___

  • NEW - Virtual teaming chapter.
    • Supplies guidelines for communicating in a “virtual” environment. Ex.___

  • NEW - Expanded communication media.
    • Introduces students to the communication process, miscommunication and intercultural differences in communication. Ex.___

  • NEW - Completely revised and updated—Reflects changes in technology and the Internet.
    • Provides students with the most current information available. Ex.___

  • NEW - Expanded coverage of written techniques—Passive writing, proofreading tips, international writing.
    • Provides students with currently accepted guidelines for written communication. Ex.___

  • NEW - On-line career information.
    • Shows students how to conduct an on-line job search and provides websites for career searches. Ex.___

  • NEW - Updated technology and ethical issues—Privacy, accuracy, ownership, accessibility.
    • Introduces students to ethical issues involving technology. Ex.___

  • NEW - More exercises and application options.
    • Provides students with more opportunities to practice and assess their skills. Ex.___

  • NEW - Learning objectives—For each chapter.
    • Focus students' attention to key concepts and material. Ex.___

  • Students' CD-ROM.
    • Gives students the materials they need to complete the course.

  • Hands-on activities.
    • Involves students in learning process so they can apply the principles learned. Ex.___

  • Business writing skills.
    • Encourages students to apply competency in a work-like situation. Ex.___

  • Verbal and presentation skills.
    • Provides students with a foundation on which to build and improve skills. Ex.___

  • Easy-to-read format, Assignment Options, cartoons and checklists.
    • Involves students in the learning process by combining learning, analysis, practice and applications. Ex.___

  • Checklist of common errors—Classifed by the 7 C's.
    • Familiarizes students with common errors in an easy-access appendix. Ex.___

  • More tips and guidelines on technology—Voice mail, audio conferencing, fax machines, networks, netiquette, e-mail.
    • Provide students with the most current guidelines for appropriate communication. Ex.___

  • Virtual teaming chapter.
    • Supplies guidelines for communicating in a “virtual” environment. Ex.___

  • Expanded communication media.
    • Introduces students to the communication process, miscommunication and intercultural differences in communication. Ex.___

  • Completely revised and updated—Reflects changes in technology and the Internet.
    • Provides students with the most current information available. Ex.___

  • Expanded coverage of written techniques—Passive writing, proofreading tips, international writing.
    • Provides students with currently accepted guidelines for written communication. Ex.___

  • On-line career information.
    • Shows students how to conduct an on-line job search and provides websites for career searches. Ex.___

  • Updated technology and ethical issues—Privacy, accuracy, ownership, accessibility.
    • Introduces students to ethical issues involving technology. Ex.___

  • More exercises and application options.
    • Provides students with more opportunities to practice and assess their skills. Ex.___

  • Learning objectives—For each chapter.
    • Focus students' attention to key concepts and material. Ex.___



 1. Experiencing Communication.


 2. Writing for the Business World.


 3. Making Business Letters Look Attractive.


 4. Learning to Write Directly.


 5. Learning to Deliver Bad News.


 6. Writing Persuasively.


 7. Writing Memos and Short Reports.


 8. Writing Formal Reports.


 9. Learning the Three P's of Oral Presentations: Preparation, Practice, and Presentation.


10. Communicating through a New Kind of Team.


11. Leading and Recording Meetings.


12. Using Technology to Communicate.


13. Searching for Your Career.


14. Composing Cover Letters and Resumes.


15. Preparing For and Surviving the Interview.


16. Understanding the Challenge of Ethical Communication.


Appendix A: Checklist of Common Problems that Occur!


Appendix B: Strategies for Effective Business Writing.


Index.

  • 0131184598Improving Business Communication Skills, 4/E
    Roebuck
    © 2006 | Prentice Hall | Paper; 480 pages | Instock
    ISBN-10: 0131184598 | ISBN-13: 9780131184596
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