Prentice Hall

Business



Managing the Information Technology Resource: Leadership in the Information Age
Jerry N. Luftman, Stevens Institute of Technology

ISBN-10: 0130351261
ISBN-13: 9780130351265

Publisher: Prentice Hall
Copyright: 2004
Format: Cloth; 432 pp
Published: 04/28/2003

Suggested retail price: $170.67
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This text is aimed at the Capstone Course in graduate Management Information Systems.

This text prepares students for the challenge of integrating the technology resource. In order to understand the industry today, one must understand the ways companies align, partner, and communicate through technology to grow their business. Managing the Information Technology Resource presents a set of powerful tools to ensure students' understanding of the strategies, tactics, and operational endeavors CIO's employ to assimilate technologies across the firm.

  • Seven sections illustrate the critical topics inherent to IT in today's firm—Alignment, Partnership, Technology, Human Resources, Governance, Communications, and Metrics.

    • Provides a framework for students to understand the most important topics in MIS.

  • Practical look at Information Technology with active language about how to be involved with IT in a company.

    • Provides students with a non-threatening environment to learn this higher-level material.

  • Focus on the tactical and operational role of the CIO.

    • Students come away with a managerial and strategic approach to information systems.

  • “Examples in Action” boxes highlight real-world company examples in each chapter.

    • Lends a practical feel to the book so students can see how this course relates to what they will do once they enter the workforce.



Preface.


Contributors.

I. ALIGNMENT.

 1. Introduction.

 2. Achieving Strategic Alignment.

 3. Assessing Strategic Alignment Maturity.

II. PARTNERSHIP.

 4. The Role of the CIO.

III. TECHNOLOGY.

 5. Strategic, Tactical & Operational IT Processes.

 6. IT Planning.

 7. Managing Emerging Technologies.

IV. HUMAN RESOURCES.

 8. Organizing IT.

 9. Human Resource (H/R) Considerations.

10. Managing IT Change.

V. GOVERNANCE.

11. IT Governance.

VI. COMMUNICATIONS.

12. IT-Business Communications.

VII. METRICS.

13. Measuring, Reporting, and Controlling.

14. The Value of IT.

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