Prentice Hall

Business



Communication Technologies (NetEffects Series)
Dennis O. Gehris, Bloomsburg University
Linda Szul, Indiana University of Pennsylvania

ISBN-10: 0130400246
ISBN-13: 9780130400246

Publisher: Prentice Hall
Copyright: 2002
Format: Paper; 267 pp
Published: 11/30/2001

Suggested retail price: $77.60
Buy from myPearsonStore

For courses in Business Communication, Office Procedures, Telecommunications Survey, Telecommunications, Communication Hardware, Information Systems Hardware, and Telecommunications for Managers.

This text provides an overview of electronic communication systems and telecommunications as part of end-user computing. It establishes a theoretical foundation by exploring technology's role in communications, and articulating the history of the development of communication technologies. Students will gain a strong foundation in telecommunication technology applications, Internet/Web tools and resources, and network and telephony fundamentals.

  • An comprehensive overview of communication technology–Includes an introduction, its history, and the future.
    • Presents students with background information on the nature of communication technology, definitions of terms, the communication model, characteristics of effective communication, and technology's role in it. Ex.___

  • Numerous applications–e.g., electronic mail, teleconferencing, voice processing, wireless communications, and electronic data interchange.
    • Gives students information on and demonstrates the effective use of a wide range of communication/telecommunication technologies. Ex.___

  • Detailed coverage of the Internet and Intranets–Includes Internet addressing, connections, protocols, web browsing, and creating web pages.
    • Explores the effective use of online telecommunication services. Ex.___

  • An introduction to networks.
    • Teaches students about data communications, types of networks, transmissions, and media. Ex.___

  • Coverage of telecommunications models and network connectivity.
    • Provides students with information pertaining to network topologies, protocols, connecting networks, and TCP/IP and OSI models. Ex.___

  • A presentation on telephony.
    • Familiarizes students with Computer Telephony (CT), the technology that melds computers and telephone systems. Also discusses Internet Telephony (IP) and its ability to make rich telecommunications practical and economical. Ex.___

  • ”What You Will Learn” sections–Open each chapter.
    • Alerts students to key content they will cover in each chapter, and helps them to organize their learning objectives. Ex.___

  • Chapter-end summaries.
    • Gives students an opportunity to review their understanding of key concepts before moving on. Ex.___

  • Review questions–10 or more in every chapter.
    • Presents students with questions that relate to and test their comprehension of chapter material. Ex.___

  • Projects and problems–5 or more in each chapter.
    • Supplies students with in-depth problem solving opportunities, group exercises, and hands-on activities. Ex.___

This text is available for personalization in the PHCBR custom database program.  Select only the chapters you require or supplement with recommended case studies all under one cover.  CLICK HERE to go directly to the PHCBR book-build site or visit our product page for additional information at pearsoncustom.com/business.

 

I. COMMUNICATION TECHNOLOGY: INTRODUCTION, HISTORY, AND FUTURE.

 1. Introduction to Communications Technology.

 2. History and Future of Communication Technologies.

II. COMMUNICATION TECHNOLOGIES APPLICATIONS.

 3. Electronic Mail.

 4. Teleconferencing.

 5. Voice Processing and Facsimile.

 6. Wireless Communications.

 7. Telecommuting and Electronic Data Interchange (EDI).

III. THE INTERNET/INTRANETS.

 8. Introduction to the Internet and Intranets.

 9. Electronic Mail Discussion Groups and Newsgroups.

10. World Wide Web.

11. Creating Web Pages.

12. Other Internet Utilities.

IV. NETWORKING FUNDAMENTALS.

13. Introduction to Networks.

14. Telecommunication Models and Network Connectivity.

15. Telephony.

Appendix.

Glossary.

Index.

Not all end-users. are technicians.
In fact, most aren't ....

This book is intended for the individual who. uses technology in daily work activities and desires a technical overview of electronic communication systems. It was written to the Organisational and End-user Information Systems (OEIS) model curriculum developed by the Organizational Systems Research Association (OSRA).

Discover:

  • The vocabulary of telecommunications
  • Emerging communication technologies, including e-mail, voice processing, teleconferencing, and wireless communication
  • The Internet
  • Solutions to telecommunication problems
  • Network fundamentals

Readers can assess their knowledge on-line by using the Companion Web Site at
http://www.prenhall.com/gehris.

View a Sample Chapter PDF:

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