Prentice Hall

Allied Health



Principles of Clinical Laboratory Management: A Study Guide and Workbook
Jane Hudson, Ph.D., MT (ASCP) SM, CLS (NCA), Senior Editor, The University of Southern Mississippi

ISBN-10: 0130495387
ISBN-13: 9780130495389

Publisher: Prentice Hall
Copyright: 2004
Format: Paper; 368 pp
Published: 10/15/2003

Suggested retail price: $46.60
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For undergraduate/graduate-level courses in Laboratory Management.

This text, written by 20 clinical laboratory professionals, provides a concise summary of the most common clinical laboratory management topics with focused objectives, corresponding questions, practical exercises, internet and bibliography resources and case studies. This book emphasizes the need for the entry-level laboratory practitioner to be aware of the financial, personnel-related, operational, and marketing issues affecting the laboratory in order to successfully perform and compete in the rapidly changing health care environment.

  • 42 clinical laboratory management topics—Separately addressed in each chapter.
    • Provides a broad spectrum of information.

  • Topic summaries—Included in each chapter; these brief introductory narratives have selected terms and phrases in bold type.
    • Enables students to quickly recap their understanding of chapter content.

  • Questions and Answers—Correlate to the objectives given for each chapter.
    • Allows readers to assess and deepen their understanding.

  • Exercises—Given for each topic.
    • Allows students to apply the topic information, enhancing their knowledge.

  • Case studies and Commentaries—Contained in each chapter that illustrate the topic.
    • Allows students to experience a problem-solving approach to the topic at hand. Gives instructors the opportunity to explore the solutions and to help students develop problem-solving skills.

  • Bibliography and internet resource sites—Included in each chapter.
    • Provides both students and instructors with valuable resources for further research.

  • Leveled objectives (I,II, and III) for each chapter—Guides users regarding the depth of comprehension that should be obtained: Level I indicates an ability to recall the material; Level II indicates the ability to apply the material; and Level III indicates the ability to solve problems in new situations.
    • Enables students to understand the level of comprehension needed to meet the objectives of each chapter; allows instructors to see how well students are absorbing the material.

I. MANAGEMENT ISSUES REGARDING THE WORKFORCE.

 1. Professionalism.

 2. Professional Ethics.

 3. The Resumé.

 4. Job Description and Job Advertisement.

 5. Employment Interview and Selection Process.

 6. Employee Evaluation.

 7. Employee Correction and Discipline.

 8. Celebrating Diversity.

 9. Change.

10. Stress Management.

II. MANAGEMENT ISSUES REGARDING COMMUNICATION.

11. Professional Writing.

12. Communication and Interpersonal Relationships.

13. Motivation.

14. Leadership.

15. Team Building.

16. Conflict Management.

17. Telephone Etiquette.

18. Customer Satisfaction/Public Relations Program.

III. MANAGEMENT ISSUES REGARDING THE WORK.

19. Clinical Laboratory Safety.

20. Marketing and Development of an Outreach Program.

21. Writing Procedures in the NCCLS Format.

22. Laboratory Budgeting and Finance.

23. Fraud and Abuse.

24. Workload Recording.

25. Purchasing.

26. Employee Scheduling.

27. Evaluation of New Test Methods - The Comparison Study.

28. Quality Control.

29. Quality Management.

30. Problem Solving.

31. Preanalytical, Analytical, and Postanalytical Phases.

32. Instrument Selection.

33. Establishing Preventive and Corrective Maintenance Programs.

34. Organization and Time Management.

35. The Laboratory Information System: Choosing the Right One.

36. Epidemiology in the Clinical Laboratory.

37. Accreditation.

38. Legal Considerations.

39. Consulting.

40. Establishment of a Continuing Education Program.

41. Construction and Delivery of an Instructional Unit.

42. Measurement and Evaluation Strategies for an Instructional Unit.

Expertly written by 20 laboratory professionals, Principles of Clinical Laboratory Management provides a complete overview of the most common clinical laboratory management topics.  A variety of learning exercises help the reader to be aware of the financial, personnel, operational and marketing issues that affect the clinical laboratory professional.

 

Features:

  • Leveled objectives help learners navigate the content for each topic area.
  • Topic summaries provide an overview of the chapter content.
  • Chapter-ending review questions with answers provided.
  • Hands-on exercises allow the reader to apply the topic information.
  • Internet resources.
  • Case studies with author commentary. 

 

View a Sample Chapter PDF:

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Pearson Higher Education offers special pricing when you choose to package your text with other student resources. If you're interested in creating a cost-saving package for your students contact your Pearson Higher Education representative.


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