Prentice Hall

Business



Guide to Cross-Cultural Communication
Sana Reynolds, Stern School of Business, New York University
Deborah Valentine, Goizueta School of Business, Emory University

ISBN-10: 0130497843
ISBN-13: 9780130497840

Publisher: Prentice Hall
Copyright: 2004
Format: Paper; 160 pp
Temporarily out of stock

Suggested retail price: $28.00
This item is temporarily out of stock and is unavailable for purchase.

For MBA courses in Cross-Cultural Workplace Communication, Management Communication, and International Business; also appropriate for BBA courses in Business Communication, Organizational Communication, and Multicultural, Cross-Cultural, or Intercultural Workplace Communication.

The goal of this text is to help students either academically or professionally communicate across cultures by promoting cross-cultural understanding and fostering communication with foreign-born employees or employers. Providing new insights on culture not taught in sales training, Guide to Cross-Cultural Communication is a handy reference with information pertinent to negotiations, business writing, and speaking with those from diverse cultural backgrounds, with business-related examples throughout.

  • Brief, easy-to-read format—Presents essential information with bullets and chapter examples.

    • Gives students proverbs that capture cultural values and practical examples drawn from business and academic experience, omitting bulky cases, footnotes, exercises, and discussion questions.

  • Practical, use-it-tomorrow suggestions—Contains guidelines for each chapter.

    • Provides readers with a handbook they can immediately utilize.

  • “Short course” in cross-cultural communication.

    • Shows students all the elements of culture necessary to successful cross-cultural understanding.

  • A cultural questionnaire—Provides a questionnaire and lists of suggested films and books.

    • Enables students to understand their own culture as well as providing further resources for continued growth in cross-cultural understanding.



Introduction.

I. UNDERSTANDING CULTURES.

1. Relationships: Individual or Collective?

2. Social Framework: High Context or Low Context?

3. Time: Linear, Flexible, or Cyclical?

4. Power: Hierarchical or Democratic?

II. COMMUNICATING ACROSS CULTURES.

5. Using Language.

6. Writing.

7. Communicating Nonverbally.

8. Negotiating.

Concluding Remarks.

Cultural Questionnaire.

Bibliography.

Suggested Readings.

Suggested Films.

This concise, practical book will help you communicate successfully in culturally diverse workplaces at home and abroad. You will learn to...

  • Use sensitive cross-cultural writing and speaking skills.
  • Communicate successfully in cultures with different use of eye contact, body language, personal space, and silence.
  • Interact effectively with people who seem to have a completely different sense of time.
  • Negotiate and build credibility in various cultures, using different legal concepts.
Like all the books in the Prentice Hall Series in Advanced Business Communication, this book is...
  • Brief: summarizes key ideas only
  • Practical: offers clear, straightforward useful tools
  • Reader-friendly: provides an easy-to-skim format

View a Sample Chapter PDF:

Pearson Higher Education offers special pricing when you choose to package your text with other student resources. If you're interested in creating a cost-saving package for your students, contact your Pearson Higher Education representative for pricing and ordering information.

This title is a member of the Guide to Series in Business Communication, which also contains the titles below . You can also visit the Guide to Series in Business Communication page.

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Pearson Higher Education offers special pricing when you choose to package your text with other student resources. If you're interested in creating a cost-saving package for your students, browse our available packages below, or contact your Pearson Higher Education representative to create your own package.



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