Prentice Hall

Business



Communicating: For Future Business Professionals
Michael T. Greene, Wentworth Institute of Technology
Jonathan G. Ripley, Wentworth Institute of Technology

ISBN-10: 0131577360
ISBN-13: 9780131577367

Publisher: Prentice Hall
Copyright: 1998
Format: Paper; 256 pp
Published: 12/16/1997

Suggested retail price: $73.40
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Appropriate for undergraduate college and technical school courses in Business Communications, Professional Communications, and Career Planning/ College Success.

This comprehensive and practical guide provides useful planning tools for successful career planning while presenting a wide variety of writing and speaking tasks students can expect to encounter in the workplace.

  • Provides detailed, step-by-step, instructions for producing well-designed business documents, preparing effective presentations, and participating productively in a number of business settings. Pg.___
  • Sections are logically organized by career steps, beginning with Applying for Work, and followed by Discovering Your Role in an Organization, Communication in Your Organization, Working on Team Projects, finally ending with Looking Down the Road. Pg.___
  • Provides students with the general procedures for producing clear, direct messages . Pg.___
  • Presents different types of communications in separate sections. Pg.___
  • Allows students to find specific information easily and quickly. Pg.___
  • Covers designing communications for all message styles including:
    • Face-to-face. Pg.___

    • Fax-to-fax. Pg.___

    • Email-to-email. Pg.___

  • Provides practical tips on persuasive presentations. Pg.___
  • Develops effective decision-making. Pg.___
  • Introduces team/collaborative communications. Pg.___
  • Covers reverse-engineering of credentials on resumes. Pg.___
  • Improves reading, telephone, and organizational skills.
  • Includes several important pedagogical aids. Pg.___
    • Exercises deal with a variety of business situations. Pg.___

    • Short applications in areas such as quality control, inventory control, human resources, production, marketing, and accounts payable and receivable. Pg.___

    • Powerpoint slide shows support individual chapters Pg.___

    • Language arts shareware/freeware programs including reviews and teaching suggestions. Pg.___

    • Interactive case studies with links to sites on the World Wide Web. Pg.___

    • Team-building exercises for coordinating report preparation. Pg.___

I. APPLYING FOR WORK.

 1. Looking Ahead.

 2. Assessing Yourself.

 3. Creating Your Résumé.

 4. Interviewing.

II. DISCOVERING YOUR ROLE IN AN ORGANIZATION.

 5. Learning About Your Organization.

 6. Encountering People on the Job.

 7. Using Electronic Tools.

 8. Surveying for Sources: Reading and Researching.

III. COMMUNICATING IN YOUR ORGANIZATION.

 9. Communicating with Memos.

10. Corresponding with Basic Business Letters.

11. Corresponding with Functional Business Letters.

12. Preparing Short Reports.

13. Designing Graphics and Illustrations.

14. Delivering Presentations.

IV. WORKING ON TEAM PROJECTS.

15. Collaborating on Long Reports.

16. Preparing Sales and Marketing Proposals.

17. Designing Office Manuals.

V. LOOKING DOWN THE ROAD.

18. Preparing for the Future.

Appendix A. Pascal Business Systems.

Appendix B. The Five Types of Style.

Appendix C. The Document Design Process.

Appendix D. Intercultural Communication.

Bibliography.

Index.

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