Discovering Hospitality and Tourism: The World's Greatest Industry, 2/E
Jack D. Ninemeier, Michigan State University, School of Hospitality Business
Joseph Perdue

ISBN-10: 0131591991
ISBN-13: 9780131591998

Publisher: Prentice Hall
Copyright: 2008
Format: Cloth; 704 pp
Published: 05/15/2007

Suggested retail price: $89.40
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For introductory courses in Hospitality.

 

The hospitality and tourism industry is vast and offers seemingly endless professional opportunities. Written for those considering a career in the field, this book explores each segment of the industry (lodging, foodservices, recreation, meeting planning etc.) and the various positions within each sector. Profiling hospitality leaders and rising stars, it shows readers different career paths and helps them determine their own career goals and aspirations. With a new chapter on entertainment, a new section on condo-hotels, and revised coverage of healthcare foodservices, it keeps stride with the fast-paced hospitality industry and helps readers discover their own place within it.

For introductory courses in Hospitality.

 

The hospitality and tourism industry is vast and offers seemingly endless professional opportunities. Written for those considering a career in the field, this book explores each segment of the industry (lodging, foodservices, recreation, meeting planning etc.) and the various positions within each sector. Profiling hospitality leaders and rising stars, it shows readers different career paths and helps them determine their own career goals and aspirations. With a new chapter on entertainment, a new section on condo-hotels, and revised coverage of healthcare foodservices, it keeps stride with the fast-paced hospitality industry and helps readers discover their own place within it.

 

Hallmark Features

 

A career focus–makes this text useful for anyone considering employment in this field.

  • Explores the various segments of the travel, tourism and hospitality industry and the professional opportunities within it.
  • Gives readers a broad taste of the industry and information to help them select a suitable career path.  

Feedback from the Real World feature–begins each chapter.

  • Poses questions for students (based on chapter topics) and then provides industry expert responses at the end of each chapter.
  • Allows readers to compare their responses with those of the experts. 

Rising Star Profiles and Hospitality Leader Profiles–appear within the text.

  • Highlights the careers of young and experienced industry professionals and gives insight into the types of positions and career paths available within the field.  
  • Helps students consider their own career plans and goals and what they need to do to reach them.  

Challenges! Challenges!–appear at the end of most chapters.

  • Address the challenges confronting those working within the industry.
  • Help readers prepare for issues they will face once on the job.  

Special learning features such as:

  • Chapter learning objectives in every chapter
  • Hundreds of photos, diagrams and graphics
  • A glossary of over 600 terms
  • Master Your Knowledge questions that encourage application
  • A Companion Website specific to the text

 

New! Chapter 27, Overview of the Entertainment Industry–is new to this edition.

  • Discusses what entertainment is, the scope of the entertainment business, trends in the entertainment industry and positions within the field.  

New! A section on condo-hotels has been added–see Chapter 9.

  • Explores the emerging concept of condo-hotels in the lodging operations section.  

Revised! Chapter 19, Food and Nutrition Services in Healthcare Facilities–has been completely revised and updated for this edition.

  • Discusses the latest in food and nutrition services within various healthcare facilities. 

New! Check it Out and Did You Know features–appear in this edition.

  • Engage readers and invite further exploration of concepts and professional opportunities within the industry. 

New! 75 new key terms–have been added to the 600 industry terms that appear in the text glossary.

  • Reflect the ongoing development of the hospitality and tourism industry.
  • Includes definitions in the chapters where the word appears.  

Updated! Learn from the Internet exercises–appear in this edition.

  • Encourage readers to review websites applicable to the chapter’s topic.

PART I: INDUSTRY OVERVIEW

1.      Travel and Tourism and Hospitality: Services For Those Away From Home

2.      The Secret of Quality Service

3.      Managers Must Manage

 

PART II: LODGING OPERATIONS

4.      Overview: Hotels, Hotels, Hotels!

5.      Full-Service Hotels

6.      Limited-Service Hotels

7.      Extended-Stay Hotels

8.      Convention Hotels and Conference Centers

9.      Resorts, Timeshares and Condo-Hotels

 

PART III: COMMERCIAL FOODSERVICES OPERATIONS

10.  Overview: Profit-Making ( Commercial) Foodservices

11.  Food and Beverage Operations in Hotels

12.  Upscale Restaurants

13.  Casual-Service ( Midscale) Restaurants

14.  Family-Service Restaurants

15.  Quick-Service Restaurants

16.  Off-Site Catering

 

PART IV: NONCOMMERCIAL FOODSERVICES OPERATIONS

17.  Contract Management Company Foodservices

18.  Foodservices in Educational Organizations

19.  Food and Nutrition Services in Healthcare Facilities

20.  The Business of Business and Industry Foodservices

21.  Vending and Office Coffee Services

 

PART V: RECREATION AND LEISURE ORGANIZATIONS

22.  Private Club Management

23.  Cruise Lines: A Close Look at Resorts on Water

24.  Casino Entertainment Management

25.  Sports and Recreational Foodservices: Part of the Leisure Service Market

26.  Management of Amusement and theme Parks

27.  Overview of the Entertainment Industry

 

PART VI: THE MEETINGS BUSINESS

28.  Professional meeting management

29.  Exhibition (Trade Show) Management

30.  Special Events Management

 

PART VII: FOCUS ON YOU AND YOUR PROFESSIONAL CAREER

31.  Planning Your Hospitality Career

32.  The Job Search: Your First Professional Position

33.  Your First Professional Position: Celebrate Success

34.  Entrepreneur or Intrapreneur?

35.  Domestic or Global Hospitality–or Both?

    For introductory level courses in Hospitality.

    Exploring the diverse world of the hospitality industry and its segments, this user-friendly text is well organized to facilitate learning. Written for those considering a career in the travel/tourism industry, this book helps them decide if they do want to work within the industry, and if so, helps answer questions such as: What segment(s) is/are of most interest? How do I discover career opportunities? How do I get my first professional position in the industry? How do I plan a longer-term career? What are tactics to help assure success within my career? Do I want to work for myself (be an entrepreneur) or for someone else (be an intrapreneur)? Do I want to work domestically or in a position elsewhere in the global hospitality industry (or both)?

  • 0131407775Hospitality Operations: Careers in the World's Greatest Industry
    Ninemeier & Perdue
    © 2005 | Prentice Hall | Cloth; 704 pages | Instock
    ISBN-10: 0131407775 | ISBN-13: 9780131407770
    Brief Description | Buy from myPearsonStore

Jack D. Ninemeier, Ph.D., is a Professor in The School of Hospitality Business at Michigan State University.

 

Joe Perdue, CCM, is an Associate Professor in the William F Harrah College of Hotel Administration at the University of Nevada, Las Vegas, and is the Academic Advisor for the Club Managers Association of America.

Discovering the Hospitality and Tourism Industry is specially designed to help students learn about the worldwide tourism and hospitality industry, and exciting career opportunities within it.

 

Each chapter provides:

  • Learning objectives stat­ed at the beginning of each chapter to help readers focus on the most important information they will be reading. Specific objectives introduce each section of chapter to provide context for discussion, and conclude each chapter as the most important learning points are summarized.
  • A "Feedback from the Real World" feature that poses questions for students that are addressed by an industry expert at the end of the chapter.
  • Key word definitions at the points where they appear throughout the chapter.
  • Numerous figures, anecdotal information, and graphics.
  • Color Photos that highlight industry and scenarios
  • Hospitality Leader and "Rising Star" Profiles that provvide advice from professioanls working in the industry
  • Learn from The Internet exercises that encourage readers to review websites applicable to the chapter's topic.
  • An end-of-chapter glossary of key hospitality terms, listing all key words defined throughout the chapter

NEW TO THIS EDITION

  • Chapter 27, “Overview  of  the Entertainment Industry”
  • Completely revised and updated -- Chapter 19, “Food and Nutrition Services in Healthcare Facilities”
  • Major revision to Chapter 9 “Resorts, Timeshares, and Condo-Hotels” to explore Condo-Hotels
  • Approximately 50 major inserts to previous chapters to expand upon and update conternt
  • “Check It Out!” and “Did You Know?” features to invite further exploration.

This textbook includes definitions for more than 600 industry terms including 75 that are new to this edition, and several hundred color photos. Students have access to the text's companion website for glossary term quizzes and PowerPoint presenta­tions. Numerous supplemental materials are also available for the instructor's use.

 

For information about all Prentice Hall Hospitality Management and Culinary Arts titles, visit: www.prenhaILcom/pineapple

View a Sample Chapter PDF:

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