Foundations of Lodging Management
David K. Hayes, Ph.D., Clarion Hotel and Conference Center
Jack D. Ninemeier, Ph.D., Michigan State University

ISBN-10: 0131700553
ISBN-13: 9780131700550

Publisher: Prentice Hall
Copyright: 2006
Format: Cloth; 528 pp
Published: 07/14/2005

Suggested retail price: $78.40
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For junior college or undergraduate courses in hotel management, lodging operations, and hospitality.

 

Written in an easy-to-read, easy-to-understand, easy-to-remember style, Foundations of Lodging Management tells readers the basics about how the lodging industry and the hotels in that industry operate. Included are chapters on the history and structure of the lodging industry as well as on the individual operating departments such as front office, sales and marketing, housekeeping and maintenance that are so vital to the success of a hotel. The text concludes with an extensive chapter detailing alternative “careers” in the lodging industry.

Clear, concise and easy to understand.

~Students will find the text easy to comprehend.

 

Extensive references to Websites.

~Allow teachers to incorporate students’ interest in the Internet with relevant text material.

 

Much teaching material available–Available on the Internet.

~Provides traditional outlines or Power Point Outlines as well as chapter specific quizzes and exam questions.

 

Extensive glossary.

~Allows students to easily learn the language of the lodging industry.

 

Discussion Questions–10 per chapter.

~Make for excellent classroom or homework assignments where students can discuss real world issues that affect each area of study.

 

Chapter Objectives–Each chapter begins with small number of specific learning objectives.

~Help students know exactly what they should learn by reading the chapter.

 

Chapter Outline.

~Developed to provide the maximum ease in finding important information.

 

Chapter Overview–Each chapter begins with a one to two page narrative summary.

~Describes what will be presented in the chapter, as well as why the information is important to know.

 

Lodging Language–Analyze the hoteliers’ unique language.

~Lodging specific terms are defined at the time of usage, often with direct usage examples that help to further clarify their meaning.

 

All in a Day’s Work vignettes.

~Pose a true-to-life lodging problems along with solutions.

 

Team Activities–At the end of each chapter.

~Encourage students to work together to seek information, solve problems or address lodging industry issues in a group setting.

  1. Introduction to the Lodging Industry.

  2 The Structure of the Lodging Industry.

  3. Service and Hotel Management.

  4. The Management of Lodging.

  5. The Hotel Team:  Supervisors and Entry-Level Staff.

  6. The Human Resources Function.

  7. The Front Office Function.

  8. The Sales and Marketing Function.

  9. The Accounting Function.

10. The Housekeeping Function.

11. The Maintenance Function.

12. Foodservice and Meeting Management in Limited-Service Hotels.

13. Food and Beverage Operations: Full-Service Hotels.

14. The Safety and Security Functions.

15. Careers in the Lodging Industry.

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