Business

For courses in Oral and Written Business Communication.

The 2^nd edition of this text provides a comprehensive foundation of the tools needed to be successful on the job. Beginning with an overview of the communication process, it then addresses skills related to diversity, listening, interpersonal relationships, oral presentations, teamwork, job search, and customer service. Organized into easily understood 3-part chapters, Job Talk provides ample coverage of standard communication topics such as listening, assertiveness, and conflict resolution, and addresses content essential for workers in today’s competitive job market.

Unique format—Organized into 3-part chapters: Blueprints, Tools, and Interactions.

~Presents students with 1) a brief theoretical basis for the chapters; 2) a combination of guidelines and skills needed to improve their communication with others; and 3) an opportunity for hands-on application of the skills learned.

Chapter maps.

~Provides students with quick visual references.

Tool check-ups.

~Give students convenient chapter reviews.

Workplace facts, examples, and illustrations.

~Enables students to see the relevance of the material being presented.

  1. Communication.

  2. Diversity.

  3. Listening.

  4. Interpersonal Skills.

  5. Presentations.

  6. Teamwork.

  7. Job Search.

  8. Written Communication.

  9. Interviewing.

10. Customer Service.

Business Communication - Oral and Written (Business Communications)
Business Communication - Oral (Business Communications)

The 3rd edition of this text provides an excellent, easy-to-read explanation of the tools needed to be successful on the job. Organized into easily understood 3-part chapters, Job Talk provides ample coverage of standard communication topics, and addresses content essential for workers in today’s competitive job market.  Beginning with an overview of the communication process, it then addresses skills related to diversity, listening, interpersonal relationships, oral presentations, teamwork, job search, and customer service.
• Communication Skills: Preparing for Career Success (Neteffect Series), 3/E
  Cheesebro, O'Connor & Rios
  © 2007 | Prentice Hall | Paper; 264 pages | Instock
  ISBN-10: 0132327961 | ISBN-13: 9780132327961
  Brief Description | Buy from myPearsonStore
  

View a Sample Chapter PDF:

• Mastering Business Communication: Perils of Pauline Version 1.1
  Active Learning Technologies
  © 2002 | Prentice Hall | CD-ROM Only | Instock
  ISBN-10: 0130096512 | ISBN-13: 9780130096517
  Buy from myPearsonStore
  
  

Pearson Higher Education offers special pricing when you choose to package your text with other student resources. If you're interested in creating a cost-saving package for your students, contact your Pearson Higher Education representative for pricing and ordering information.

Pearson Higher Education offers special pricing when you choose to package your text with other student resources. If you're interested in creating a cost-saving package for your students, browse our available packages below, or contact your Pearson Higher Education representative to create your own package.

• Package ISBN-10: 0132233541 | ISBN-13: 9780132233545
  ©2006 | Instock | Suggested retail price: $61.33 | Buy from myPearsonStore
  This package contains:
• Oral Workplace Communication: Job Talk, 2/E
  Cheesebro, O'Connor & Rios | ©2006 | Prentice Hall | Paper; 256 pages
  
• Effective Business Presentations (NetEffect Series), 1/E
  Tisdale | ©2005 | Prentice Hall | Paper; 240 pages
  
• OneSearch with Research Navigator, 2005 - Salable, 1/E
  Payton | ©2005 | Prentice Hall | Paper; 64 pages