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Contact: A Textbook in Applied Communications, 5/E
C. Jeriel Howard

ISBN-10: 0131705806
ISBN-13: 9780131705807

Publisher: Prentice Hall
Copyright: 1990
Format: Paper; 304 pp
Published: 12/26/1989

Suggested retail price: $134.60
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A practical, detailed orientation to job-related writing and speaking skills.

  • relates all explanations, examples, and assignments to the types of situations readers will face as they pursue their career objectives.
  • provides information on how to use on-line catalogs and a data base.



 1. Understanding Communication.


 2. Using the Telephone Effectively.


 3. Writing Business Letters.


 4. Planning Letters for Special Purposes.


 5. Preparing the Job Application Letter and Other Materials.


 6. Getting Ready for the Employment Interview.


 7. Preparing Memos and Short Reports.


 8. Solving Problems Logically.


 9. Avoiding Common Fallacies.


10. Serving on the Problem-Solving Committee.


11. Collecting Information from Interviews.


12. Gathering Information at Seminars and Meetings.


13. Reporting Orally.


14. Using the Library.


15. Reading and Note Taking.


16. Organizing.


17. Writing a Formal Research Report.


English Handbook.


Index.

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