Prentice Hall

Allied Health



The Guide to Medical Billing and Coding, 2/E
ICDC Publishing, Inc.

ISBN-10: 0131722522
ISBN-13: 9780131722521

Publisher: Prentice Hall
Copyright: 2007
Format: Paper; 250 pp
Published: 04/07/2006

Suggested retail price: $60.60
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Medical billing is one of the fastest-growing employment opportunities in the United States today.  Insurance companies, medical offices, hospitals and other health care providers are in great need of trained personnel to create medical claims.  This textbook will ensure learning the skills necessary to become a  successful medical claims biller.  It is presented in a comprehensive, yet user friendly way, following a logical learning format beginning with a broad base of information and then, step by step, following the course for creation of a medical claim.

 

This text teaches the skills necessary to become a well-rounded medical biller.  By completing this course of study with a satisfactory grade, the user will be granted a certificate and can have the opportunity to work towards an "Honors Certificate", which is even more valuable to a potential employer.

How do you help students focus on key chapter topics?

  • Learning Objectives focus the student on the most pertinent topics in each chapter.

 

 

 Do your students have trouble following the organization of their book?

  • Straightforward, easy-to-understand writing style that presents information clearly and concisely.

 

 

 How do you reinforce the material learned in each chapter?

 

  • Questions for Review at the end of the chapter reinforce key concepts.

 

 

 How often do your students have hands-on practice?

 

  • Exercises in each chapter give students the opportunity to put knowledge into practice.

 

 

What certifications do you currently offer?

  • Honors Certification gives the opportunity to graduate from your class "with honors".

 

 

What materials do you currently have to start a new program?

  • PACER curriculum provides the instructor and training institution with all the necessary materials needed to quickly and easily start and run a new program.

SECTION I. MEDICAL PRACTICE ADMINISTRATION.

 1. Introduction to Medical Billing and Coding.

            Job Roles and Duties

            The Medical Team       

            Types of Healthcare Settings    

            Basic Skill Requirements of the Medical Biller

            Interpersonal Skills

            On The Job Now (Special Feature)                 

            Stress  

            On The Job Now (Special Feature)

            Pre-Vacation Work Planning   

            Certification Programs for Medical Billers

            Legal Issues

            Privacy Guidelines

            Fraud              

            HIPAA and Fraud and Abuse  

            Embezzlement  

            Employee Bonding and Errors and Omission Insurance 

            Claim Audits

            Practice Pitfalls (Special Feature)         

            Medical Ethics 

            Subpoenas      

            Instances in Which the Patient Should Be Notified and the File Notated      

            Summary         

            Assignments    

            Questions for Review

            Exercises 1 — 1 through 1 — 3   

            Honors Certification™ 

 2. Clinical Records and Medical Documentation.

            Medical Charts

            Filing the Chart      

            Medical Documentation Rules  

            SOAP Notes   

            Signature Cards           

            Retention of Records

      Practice Pitfalls (Special Feature)   

            Storing Medical Records

            Practice Pitfalls (Special Feature)         

            Electronic Medical Charting     

            Computerized Files      

            Record Transfers         

            Patient Information Sheet

            On The Job Now (Special Feature)     

            Release of Information Form    

            Assignment of Benefits Form

            Patient History Form    

            Insurance Verification

            Practice Pitfalls (Special Feature)

            On the Job Now (Special Feature)       

            Additional Suggestions

            Summary         

            Assignments    

            Questions for Review

            Exercises 2 — 1 through 2 — 3   

            Honors Certification™ 

SECTION II. HEALTH INSURANCE PROGRAMS.

 3. Health Insurance Contract Interpretation.

            Blue Cross/ Blue Shield           

            Contract Provisions

            On the Job Now (Special Feature)

            Contract Benefits

            On the Job Now (Special Feature)

            On The Job Now (Special Feature)

            On The Job Now (Special Feature)

            Practice Pitfalls (Special Feature)

            On The Job Now (Special Feature)

            Practice Pitfalls (Special Feature)

            On The Job Now (Special Feature)

            Exclusions       

            Allowed Amounts

            Practice Pitfalls (Special Feature)         

            Pre-certification of Inpatient Admissions           

            Utilization Review        

            Second Surgical Opinion Consultations

            On The Job Now (Special Feature)     

            Coordination of Benefits

            On The Job Now (Special Feature)

            Summary         

            Assignments    

            Questions for Review   

            Exercises 3 — 1 through 3 — 6   

            Honors Certification™ 

            Sample Insurance Contracts     

 4. Medicare and Medicaid.

            Medicare         

            Medicare Eligibility

            The Parts of Medicare 

            Practice Pitfall (Special Feature)

            On The Job Now (Special Feature)

            Allowable Charges      

            Medicare Health Insurance Card (HIC)

            Practice Pitfalls (Special Feature)         

            Medicare Physician Identification Numbers

            Practice Pitfalls (Special Feature)

            Medicare Billing Notices          

            Assignment of Benefits

            Practice Pitfalls (Special Feature)

            Practice Pitfalls (Special Feature)

            Medicare Secondary Payer      

            Diagnosis-Related Group Billing

            On The Job Now (Special Feature)     

            Durable Medical Equipment     

            Medicare Denials         

            Advanced Beneficiary Notice (ABN)

            Practice Pitfalls (Special Feature)         

            The Medicare Appeals Process           

            Medical Fraud and Abuse        

            Medicare Supplemental Insurance        

            Medicare and Managed Care  

            Medicare Notice of Non-Coverage     

            Medicare Billing Guidelines      

            Practice Pitfalls (Special Feature)

            Medicaid  

            Medicaid Covered Services     

            Reimbursement from Medicaid 

            Practice Pitfalls (Special Feature)

            Medicaid as Secondary Payor 

            Treatment Authorization Request          

            Practice Pitfalls (Special Feature)

            Medicaid Billing Guidelines      

            Summary         

            Assignments    

            Questions for Review   

            Exercise 4 — 1 through 4 — 3    

            Honors Certification™ 

 5. Workers' Compensation.

            Intent of the Workers’ Compensation System               

            Employee Activities

            Time Limits      

            Fraud and Abuse         

            Types of Workers’ Compensation Benefits

            On The Job Now (Special Feature)

            Treating Physicians      

            Medical-Legal Evaluations       

            Medical Service Order

            Patient Records           

            Doctor's First Report of Injury/Illness

            On The Job Now (Special Feature)     

            Progress Reports

            Practice Pitfalls (Special Feature)         

            Physician's Final Report           

            Billing for Workers' Compensation Services

            Practice Pitfalls (Special Feature)         

            Third Party Liability     

            Liens

            On The Job Now (Special Feature)                 

            Delinquent Claims        

            Delay of Adjudication  

            Workers’ Compensation Appeals        

            Reversals         

            Summary         

            Assignments    

            Questions for Review   

            Exercise 5 — 1  through 5 — 2

            Honors Certification™ 

 6. Managed Care.

            Rising Health Care Costs         

            Managed Care

            HMO Coverage          

            Preferred Provider Organizations

            On The Job Now (Special Feature)

            Self Insurance  

            Billing Managed Care Plans

            Practice Pitfalls (Special Feature)

            Practice Pitfalls (Special Feature)

            On The Job Now (Special Feature)                  

            Practice Pitfalls (Special Feature)

            Groups/IPAs   

            Practice Pitfalls (Special Feature)

            Group/IPA to Physician Risk

            Capitation Payments

            Practice Pitfalls (Special Feature)

            Appointment Scheduling

            Authorizations, Referrals, and Second Opinions

            Denial of Services to Members

            Member Grievances and Complaints    

            Transfers         

            Disenrollment   

            Continuing Care           

            Miscellaneous Services

            Practice Pitfalls (Special Feature)

            Practice Pitfalls (Special Feature)

            Sanctions         

            Claim Payments

            Practice Pitfalls (Special Feature)

            Summary         

            Assignments    

            Questions for Review   

            Exercise 6 — 1 through 6 — 3

            Honors Certification™ 

SECTION III. FINANCES AND ACCOUNTING.

 7. Medical Practice Accounting.

            Patient Accounting       

            Accounts Payable/ Receivable 

            Patient Ledger Card/Statement of Account

            Insurance Payments     

            On The Job Now (Special Feature)

            Posting Payments         

            Balance Billing

            Follow-Ups

            On The Job Now (Special Feature)

            Collections      

            Collections Procedures

            Small Claims Court      

            Practice Accounting     

            Petty Cash

            The Day Sheet/Daily Journal

            Office Reports 

            Summary         

            Assignments    

            Questions for Review   

            Exercise 7 — 1 through 7 — 4    

            Honors Certification™ 

SECTION IV. MEDICAL CODING .

 8. Reference Books.

            ICD-9             

            CPTâ 9          

            Medical Dictionary      

            Merck Manual

            On The Job Now (Special Feature)

            Physicians' Desk Reference      

            On The Job Now (Special Feature)

            HCPCS

            On The Job Now (Special Feature)

            On The Job Now (Special Feature)

            On The Job Now (Special Feature)

            On The Job Now (Special Feature)

            Summary

            Assignments

            Questions for Review

            Exercise 8 — l through 8 — 8

            Honors Certification™                

 9. International Classification of Disease (ICD-9) Coding.

            History of the ICD-9   

            Contents of the ICD-9 

            How to Use the ICD-9

            General Guidelines

            Practice Pitfalls (Special Feature)

            Main Terms

            Practice Pitfalls (Special Feature)

            On The Job Now (Special feature)

            Exceptions       

            On The Job Now (Special feature)

            V Codes

            Practice Pitfalls (Special Feature)         

            E Codes          

            Signs and Symbols Used in the ICD-9

            ICD-10                       

            Summary         

            Assignments    

            Questions for Review   

            Exercises 9 — 1 through 9 — 10 

            Honors Certification™ 

 

10. Current Procedural Terminology (CPTâ) Coding.

            Using the CPTâ          

            Semicolons in the CPTâ         

            Signs and Symbols Used in the CPTâ 

            Using the CPTâ Index

            Modifiers

            Unlisted Codes

            Evaluation and Management Codes      

            On The Job Now (Special feature)       

            Practice Pitfalls (Special Feature)

            Anesthesia       

            On The Job Now (Special feature)

            On The Job Now (Special feature)

            Surgery           

            Practice Pitfalls (Special Feature)

            Practice Pitfalls (Special Feature)

            On The Job Now (Special feature)

            On The Job Now (Special feature)

            Radiology/X-ray

            On The Job Now (Special feature)       

            Pathology/Laboratory

            On The Job Now (Special feature)

            Practice Pitfalls (Special Feature)

            On The Job Now (Special feature)

      Medicine

            On The Job Now (Special feature)       

            Summary         

            Assignments    

            Questions for Review   

            Exercises 10 — 1 through 10 — 11         

            Honors Certification™ 

SECTION V. MEDICAL BILLING.

11. The CMS-1500 Form and Medical Billing Procedures.

            Superbill

            CMS-1500 Form

            CMS-1500 Block Explanations           

            Practice Pitfalls (Special Feature)

            Patient Claim Form

            On The Job Now (Special feature)       

            Billing for Service         

            Incomplete Data Master List    

            Determining the Proper Billing Amount

            Practice Pitfalls (Special Feature)         

            Special Services          

            Claims Submission Process

            Practice Pitfalls (Special Feature)

            Clean Claims   

            Coordination of Benefits          

            COB With Health Maintenance Organizations

            Collecting the Patient Portion

            Practice Pitfalls (Special Feature)         

            On The Job Now (Special feature)       

            TRICARE

            Practice Pitfalls (Special Feature)   

            Billing Reports 

            Prompt Payment Laws

            Tracer Claims/ Delinquent Claims         

            Denied Claims 

            Re-submission of Claims          

            Adjusted Claims          

            Review and Appeals    

      Balance Billing Patients for Downcoded or Denied Claims  

      State Insurance Commissioner       

            Maximum Reimbursement Guidelines   

      Summary   

      Assignments          

      Questions for Review         

      Exercise 11 — 1

      Honors Certification™       

12. The UB-92 Form and Hospital Billing Procedures.

            Field Locator # and Name/Description

            On The Job Now (Special feature)                   

            Item 42, Hospital Revenue Codes

            On The Job Now (Special feature)       

            On The Job Now (Special feature)                   

            Item 53, Assignment of Benefits

            On The Job Now (Special feature)

            Practice Pitfalls (Special Feature)         

            On The Job Now (Special feature)       

            Chargemaster Descriptions

            Entering Charges

            How Billing Affects Other Departments

      Preauthorization, Pre-certifications and Utilization Reviews 

      AmbulatorySurgical Centers

      Summary

      Assignments

      Questions for Review

      Exercise 12-1 through 12-4

      Honors Certification         

13. Abstracting, Billing and Coding From Medical Reports.

            Abstracting From Medical Records      

            Triage Reports 

            Operative Reports       

            Diagnostic Testing Reports       

            Medical History and Physical Examination Reports       

            Summary         

            Assignments    

            Questions for Review   

            Exercises 13 — 1 through 13 — 21         

            Appendix 13 — 1

                        Triage Report 1

                        Triage Report 2

                        Operative Report 1

                        Diagnostic Report 1

                        Medical History and Physical Examination Report        

            Honors Certification™ 

 SECTION VI. GENERAL OFFICE PROCEDURES.  

 14. Basic Office Functions and Communications.

            Mail    

            On The Job Now (Special feature)

            On The Job Now (Special feature)

            On The Job Now (Special feature)       

            Office Machines

            Tickler Files     

            Practice Communications

            Practice Pitfalls (Special Feature)

            The Opening    

            The Body        

            The Closing     

            Correspondence Containing Negative   Content           

            Format of the Letter

            Practice Pitfalls (Special Feature)

            On The Job Now (Special Feature)

            Practice Pitfalls (Special Feature)

            On The Job Now (Special Feature)

            Memos

            Patient Relations          

            First Impressions and Image     

            Customer Service Job Functions          

            The Art of Listening     

            On The Job Now (Special Feature)

            On The Job Now (Special Feature)

            Maintaining an Appointment Calendar  

            On The Job Now (Special Feature)

            Summary         

            Assignments    

            Questions for Review

            Exercises 4 — 1 through 4 — 3   

            Honors Certification™             

SECTION VII. SECURING EMPLOYMENT.  

15. Job Search Preparation.

            Key Descriptions

            On The Job Now (Special Feature)     

            Printer Tape Symbols  

            Calculator Basics

            On The Job Now (Special Feature)

            The Computer 

            The Monitor    

            The Keyboard

            On The Job Now (Special Feature)     

            Practice Pitfalls (Special Feature)

            Computer Terms

            Practice Pitfalls (Special Feature)

            Computer Basics         

            Job Search Objectives 

            Uniqueness      

            Target Audience          

            Build Your Database   

            The Resume    

            Practice Pitfalls (Special Feature)

            The Cover Letter

            Marketing Yourself      

            The Job Interview

            Getting Paid What You Are Worth      

            Summary         

            Assignments    

            Questions for Review   

            Exercise 15 — 1 through 15 — 6

            Resume Questionnaire 

            Honors Certification™                        

SECTION VIII. 

Appendix A. Provider and Medical Abbreviations.

      Provider Abbreviations

      Medical Abbreviations             

Appendix B. Forms.

Patient Information Sheet    

Patient Encounter Form      

Insurance Coverage Form   

Pre-authorization Request   

Doctor’s First Report of Occupational Injury of Illness          

Lien Letter 

Lien Form  

Statement of Account         

Insurance Claim Tracer      

Petty Cash Count   

Received of Petty Cash      

Day Sheet/Daily Journal     

Deposit Slip

CMS-1500 Claim Form       

UB-92 Billing Form

Patient Claim Form 

Superbill/Charge Slip           

Return Receipt       

Certified Mail Form

Ground Tracking ID COD Prepaid  

COD Airbill           

COD Shipper Receipt         

Ground Tracking ID Prepaid           

Airbill        

Stationery  

Provider Envelope    

Appendix C. Tables.

Patient Information Listing  

Provider Information Listing

Order of Benefit Determination       

Medicare Secondary Payer 

Quick Reference Codes      

Place of Service Codes       

Hospital Revenue Codes     

Hospital Field Locator Codes

State Abbreviations

Other Address Abbreviations            

Appendix D. CMS-1500 Form Matrix.

            CMS-1500 Sample Claims 

Appendix E. UB-92 Form Matrix.

            UB-92 Sample Claims 

Glossary 

Answer Keys for “On The Job Now” Exercises 

Index