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Human Relations for Career and Personal Success: Concepts, Applications, and Skills, 8/E
Andrew J. DuBrin, Rochester Institute of Technology

ISBN-10: 0131791796
ISBN-13: 9780131791794

Publisher: Prentice Hall
Copyright: 2008
Format: Paper; 504 pp
Published: 12/23/2006

Suggested retail price: $126.67
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For undergraduate courses in Human Relations, Applied Psychology, Human Relations in the Workplace, and Career Development; also appropriate for a course in Interpersonal Skills Training.

 

The most significant and expanded revision of it’s history, Human Relations for Career and Personal Success, 8th edition, will influence students to help them become more effective in their work and personal life though knowledge of and skills in human relations.  In this full-color revision, you’ll find several NEW chapters as well as twice the number of cases, self-assessment quizzes and role-plays.  Students will learn by doing in this text that doubles as a workbook.  All aspects of the course are thoroughly covered in four major topic areas; Part 1 covers four aspects of understand and managing yourself; Part 2 examines the heart of human relations by dealing effectively with people; Part 3 provides information to help students capitalize on their education, experiences, talents, and ambitions; Part 4 rounds out the text with a chapter about managing stress and personal problems.

 

 

 Nationally renowned author, Andrew DuBrin brings his years of research and experience to this text and has established himself as a true expert in the field of Human Relations.  Other titles by Andrew Dubrin include:   Human Relations: Interpersonal Job-Oriented Skills, 9/E © 2006,  and Coaching and Mentoring Skills, NetEffect Series

 

 

 

 

Hallmark Features

  • Detailed coverage of a wide variety of topics–i.e., self-esteem; risk-taking; body mass index as it relates to health; non-verbal indicators of lying and communication barriers; Internet nurturing of customers; cross-cultural relations; and servant leadership.
    • Keeps students current with important issues and concepts in the field.
  • Self-assessment exercises.
    • Provides students with numerous opportunities for interesting and accurate assessment.
  • Updated, expanded, and revised content throughout.
    • Reflects current concepts and the latest thinking in the field.
  • Practical Workplace Orientation — Focuses on the skills needed to be successful in the workplace, to get ahead, and to develop productive relationships.
    • Students will learn the skills needed to not only get a job, but how to be successful in the workplace.
  •  Added contemporary examples and more complex cases.
    • Enhances students' learning by applying new concepts to the familiar.

NEW CHAPTERS :  Fully updated materials on the latest developments in the field:

  • Chapter   4:   Emotional Intelligence, Attitudes, and Happiness
  • Chapter   5:   Values and Ethics
  • Chapter   8:   Communication in the Workplace
  • Chapter 12:   Motivating Others and Developing Teamwork
  • Chapter 15:   Learning Strategies, Perception, and Coping with Lifespan Changes
  • Chapter 17:   Managing Stress and Personal Problems

 NEW TOPICS:

  • Formal and informal communication channels
  • interpersonal communication and relationship building
  • Personality Disorders
  • Service-Oriented Organizational Citizenship behaviors
  • Culturally diverse teams
  • Microinequities
  • Anger Management
  • Crisis Management

 NEW CHAPTER FEATURES:

  • Chapter-Opening Cases
  • Expanded Assignment Materials
  • Applying Human Relations Exercises
  • Human Relations in Practice boxes
  • List of key-terms
  • Brainteasers

 

 

NEW Chapter-Opening Cases — All Chapters begin with a case scenario that deals with the chapter topic

  • Students will learn to put chapter concepts into action by following a case study throughout the entire chapter.

 

NEW  End of the Chapter Human Relations Case Studies - Two Real case studies using companies such as Wal-Mart, Home Depot, and Procter & Gamble 

  • Students are exposed to real situation in real companies to reinforce topics covered in each chapter

 

NEW Human Relations in Practice boxes — Featured in all chapters, real human relations business practices are illustrated.

  • Demonstrates to students that materials in the text do apply to real business. 

 

New Skill-building exercises — Featured in all chapters, these exercises tie together chapter topics and allow students to apply what they have just learned.

  • Students learn by “doing”, an important part of all learning.

Part I: UNDERSTANDING AND MANAGING YOURSELF

 

Chapter 1: Human Relations and You

 

Chapter 2: Self-Esteem and Self-Confidence

 

Chapter 3: Self-Motivation and Self-Discipline

                       

Chapter4: Emotional Intelligence, Attitudes, and Happiness

 

Chapter 5: Values and Ethics

 

Chapter 6: Problem Solving and Creativity                                                                                               

                       

Part II: DEALING EFFECTIVELY WITH PEOPLE

 

Chapter 7: Personal Communication Effectiveness

 

Chapter 8: Communication in the Workplace

 

Chapter 9: Getting Along with Your Manager, Coworkers, and Customers

 

Chapter 10: Managing Conflict

 

Chapter 11: Becoming an Effective Leader

 

Chapter 12: Motivating Others and Developing Teamwork

 

Chapter 13: Diversity and Cross-Cultural Competence

 

Part III: DEVELOPING CAREER THRUST

 

Chapter 14: Getting Ahead in Your Career

 

Chapter 15: Learning Strategies, Perception, and Coping with Lifespan Changes

 

Chapter 16: Developing Effective Work Habits

 

Part IV: STAYING EMOTIONALLY AND PHYSICALLY HEALTHY

 

Chapter 17: Managing Stress and Personal Problems

 “The hallmark of this text is the use of many real world examples of human relations issues and practices.”  

Darlean McClure, College of the Sequoias

 

“The self-assessment quizzes are excellent.”

Jim Wilhelm, South Plains College

 

“I really like …. knowing oneself before you can begin to understand others and the environment around you.”

Jewel Cherry, Forsyth Technical and Community College

 

“One strength is the readability, second strength is the practical approach, third strength is the summary section, fourth strength concerns the case studies…..”

Reginald St. Clair, Mountain Empire Community College

An accomplished author, Andrew J. DuBrin, Ph.D., brings to his work years of research experience in human relations and business psychology. His research has been reported in Entrepreneur, Psychology Today, the Wall Street Journal, Fortune Small Biz, and over 100 national magazines and local newspapers. He has published numerous articles, textbooks, and well-publicized professional books. Dr. DuBrin received his Ph.D. from Michigan State University and is professor emeritus at the College of Business, Rochester Institute of Technology where he has taught organizational behavior, leadership and career management at the Rochester Institute of Technology.

The purpose of this book is to show you how you can become more effective in your work and personal life through developing your human relations skills. A major theme of this text is that career and personal success are related. Success on the job often enhances personal success, and success in personal life can enhance job success. Though this text is designed to fit human relations courses taught in colleges, career schools, and vocational-technical schools, managerial, professional, and technical workers who are forging ahead in their careers will also find this book immediately useful in improving their workplace and personal relationships.

 

Outstanding Features:

 

Integrated Self-Assessment Exercises

Self-assessment exercises are integrated into the text where the topic is discussed providing an opportunity to explore your own opinions, feelings, and behavior patterns.

 

Wealth of Case Applications

Each chapter contains three cases: a chapter opener sets the stage and two end of chapter scenario-based case assignments where you are asked to “make the call”.

 

Human Relations in Practice Boxes

These features present a human relations business practice in a real company.

 

SkillBuilding Emphasis

End of chapter materials include critical thinking and skill-building exercises that focus on developing skills that you can use today on the job and in your personal life.

 

Web Resources:

 

Companion Website

Go to www.prenhall.com/dubrin to find additional web exercises, links to resources and self-grading quizzes for each chapter.

 

OneKey Distance Learning Solutions: Convenience, Simplicity, Success: Ready-made WebCTand BlackBoardonline courses!

 

URL: www.prenhall.com/dubrin

View a Sample Chapter PDF:

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