ISBN-10: 0131885898
ISBN-13: 9780131885899
Publisher: Prentice Hall
Copyright: 2009
Format: Paper; 352 pp
Published: 01/14/2008
Suggested retail price: $78.67
Buy from myPearsonStore
For courses in Introduction to Revenue Management.
The first of its kind, this book was written to address the emerging course in Hospitality focused on revenue management. Based on the authors’ years of industry experience, this book includes a model for understanding the revenue management process and reveals four basic building blocks to revenue management success. With chapters dedicated to consumer behavior, economic principles, and strategic management, it outlines key processes and stages of revenue management planning. Four unique application chapters tailor concepts to specific segments of the industry and professional profiles help students learn about possibilities within the field.
For courses in Introduction to Revenue Management. The first of its kind, this book was written to address the emerging course in Hospitality focused on revenue management. Based on the authors’ years of industry experience, this book includes a model for understanding the revenue management process and reveals four basic building blocks to revenue management success. With chapters dedicated to consumer behavior, economic principles, and strategic management, it outlines key processes and stages of revenue management planning. Four unique application chapters tailor concepts to specific segments of the industry and professional profiles help students learn about possibilities within the field.
Hallmark Features:
One-of-a-kind coverage–addresses an emerging course, Revenue Management.
· Outlines the basic elements of the revenue management process and the keys to effective revenue management planning.
RevMAP model provides a guiding framework–and logical wayto understand the revenue management process.
· Reveals the basic building blocks of revenue management success: identification of goals and objectives, development of strategies and tactics, execution of strategies and tactics, the analysis, evaluation and adjustment of strategies and tactics.
Four application chapters–see Chapter 15, 16, 17, 18.
· Relate material to each segment of the hospitality industry, including lodging and food & beverage; sports, entertainment, and event management; cruise, spa, and luxury RV resorts; and golf, gaming, and theme parks.
A chapter devoted to trends and forecasts–see Chapter 14.
· Looks at the future evolution of this emerging field.
Professional profiles–highlight key issues and career paths.
· Helps students learn the positions and roles available within the field.
Internet exercises–appear at the end of each chapter.
· Helps students apply chapter material and to the latest information found on the Internet.
Table of Contents
1. An Introduction
2. A History
3. Customers’ Knowledge and Consumer Behavior
4. Market Segmentation and Selection
5. Internal Assessment and Competitive Analysis
6. Economic Principles and Demand Forecasting
7. Reservations and Channels of Distribution
8. Dynamic Value-Based Pricing
9. Channel and Inventory Management
10. The Revenue Management Team
11. Strategic Management and Following the RevMAP
12. Tools, Tactics, and Resources
13. Legal and Ethical Issues and Potential Bumps in the Road
14. Crystal Ball
15. Applications in Lodging and Food and Beverage
16. Applications in Sports, Entertainment, and Event Management
17. Applications in Cruise, Spa, and Luxury RV Resorts
18. Applications in Golf, Gaming, and Theme Parks
GLOSSARY
Hospitality Administration (Hospitality)
Introduction to Hospitality Management (Hospitality)
Hospitality Marketing (Hospitality)
Give your students a choice! PearsonChoices products are designed to give your students more value and flexibility by letting them choose from a variety of text and media formats to best match their learning style and their budget.
Pearson Higher Education offers special pricing when you choose to package your text with other student resources. If you're interested in creating a cost-saving package for your students, see the Packages tab.
Introduction to Revenue Management for the Hospitality Industry: Principles and Practices for the Real World, An, CourseSmart eTextbook
Tranter, Stuart-Hill & Parker
© 2009 | Prentice Hall | Electronic Book; 352 pages | Instock
ISBN-10: 013500585X | ISBN-13: 9780135005859
URL: http://www.coursesmart.com
Brief Description | Buy from myPearsonStore
CourseSmart Textbooks Online is an exciting new choice for students looking to save money. As an alternative to purchasing the print textbook, students can subscribe to the same content online and save up to 50% off the suggested list price of the print text. With a CourseSmart etextbook, students can search the text, make notes online, print out reading assignments that incorporate lecture notes, and bookmark important passages for later review. For more information, or to subscribe to the CourseSmart eTextbook, visit www.coursesmart.com.
Pearson Higher Education offers special pricing when you choose to package your text with other student resources. If you're interested in creating a cost-saving package for your students contact your Pearson Higher Education representative.


