Prentice Hall

Culinary, Hospitality, Travel & Tourism



Cruises: Selecting, Selling And Booking, 2/E
Juls Zvoncheck, Colts Neck, NJ

ISBN-10: 0131926918
ISBN-13: 9780131926912

Publisher: Prentice Hall
Copyright: 1994
Format: Paper; 272 pp
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Suggested retail price: $73.40
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This is a comprehensive reference for individuals who will be selling cruises as part of their travel agency/travel sales job. It presents a complete overview of the cruise industry from development through administration and marketing and sales. There is also extensive detail on the cruise product: the ship, living quarters, public rooms, dining, entertainment, and shipboard activities.

  • includes sample deck plans, menus, rate sheets, cruise brochures.
  • provides ales techniques and resources.
  • discusses reservation procedures.



1. A Look Backward.


2. The Cruise Product.


3. Common Cruise Ship Term.


4. Stateroom Selection.


5. The Cruise Market.


6. Information Sources.


7. Reservation Procedures.


Appendices:

A. Cruise Line Reservation Information. B. Cruise Line Menus. C. Cruise Line Programs. D. Fact Sheets. E. Staterooms, Deck Plans, and Fares. F. A Cruise Brochure.



Index.

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