Prentice Hall

Business



Communication Skills: Preparing for Career Success (Neteffect Series), 3/E
Thomas Cheesebro, Waukesha County Technical College
Linda O'Connor
Francisco Rios, Waukesha County Technical College

ISBN-10: 0132327961
ISBN-13: 9780132327961

Publisher: Prentice Hall
Copyright: 2007
Format: Paper; 264 pp
Published: 08/02/2006

Suggested retail price: $51.40
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The 3rd edition of this text provides an excellent, easy-to-read explanation of the tools needed to be successful on the job. Organized into easily understood 3-part chapters, Job Talk provides ample coverage of standard communication topics, and addresses content essential for workers in today’s competitive job market.  Beginning with an overview of the communication process, it then addresses skills related to diversity, listening, interpersonal relationships, oral presentations, teamwork, job search, and customer service.

Unique format–Organized into 3-part chapters: Blueprints, Tools, and Interactions.

~Presents students with 1) a brief theoretical basis for the chapters; 2) a combination of guidelines and skills needed to improve their communication with others; and 3) an opportunity for hands-on application of the skills learned.

Chapter maps.

~Provides students with quick visual references.

Tool check-ups.

~Give students convenient chapter reviews.

Workplace facts, examples, and illustrations.

~Enables students to see the relevance of the material being presented.

Instructor's Supplement Package includes:  Instructor's Manual and PowerPoints (on-line or CD-ROM)

  1. Communication.

  2. Diversity.

  3. Listening.

  4. Interpersonal Skills.

  5. Presentations.

  6. Teamwork.

  7. Job Search.

  8. Written Communication.

  9. Interviewing.

10. Customer Service.

Pearson Higher Education offers special pricing when you choose to package your text with other student resources. If you're interested in creating a cost-saving package for your students, contact your Pearson Higher Education representative for pricing and ordering information.

Pearson Higher Education offers special pricing when you choose to package your text with other student resources. If you're interested in creating a cost-saving package for your students contact your Pearson Higher Education representative.


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