Prentice Hall

Business



Enterprise Systems for Management
Luvai Motiwalla, College of Management University of Massachuetts-Lowell
Jeffrey Thompson, Information Technology Services, University Massachuetts-Lowell

ISBN-10: 013233531X
ISBN-13: 9780132335317

Publisher: Prentice Hall
Copyright: 2009
Format: Paper; 352 pp
Published: 03/11/2008

Suggested retail price: $86.67
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For undergraduate and MBA-level Enterprise Systems courses.

 

Motiwalla teaches students the components of an ERP system as well as the process of implementing the systems within a corporation to increase its success.

 

For undergraduate and MBA-level Enterprise Systems courses.

 

Motiwalla teaches students the components of an ERP system as well as the process of implementing the systems within a corporation to increase its success.

 

Emphasizes the Value of Enterprise Systems

 

The goal of this text is to educate students about all the issues involved in choosing and implementing an ERP system to increase the success of an organization.  It is organized into four sections to emphasize this premise and assist instructors in course focus:

 

  1. ERP Systems — The first section presents the technical foundation of ERP systems, providing motivation to learn about the implementation process.
  2. ERP Implementation — Section two provides information on the ERP development life-cycle, the process of selecting software and vendors, how to manage an ERP implementation project, and understand the concept of metrics and evaluation in an organization.
  3. People and Organization — In section three, students learn the issues dealing with people and organizational change, business process reengineering, change management, operational and post-implementation activities and the role of ethics and globalization.
  4. ERP Extensions — The final section emphasizes the two other enterprise-level applications, Supply Chain Management and Customer Resource Management, which are often integrated with ERP systems.   

 

Presents Real-Company Case Studies

 

Various phases on the implementation process are discussed with various cases and examples, to give readers multiple perspectives of how ERP systems require organizational changes to be effective.

 

  • Chapter Opening Case — Proceeding the Learning Objectives at the beginning of each chapter, these case studies demonstrate how a real company dealt with issues that will eventually be discussed throughout the chapter; Pg. 2-3
  • Chapter Closing Case — To ensure that students can effectively apply the concepts they have learned throughout each chapter, an ending case study appears after managerial implications are discussed; Pg. 33-4.

TITLE: ENTERPRISE SYSTEMS FOR MANAGEMENT

Chapter 01                 Introduction to Enterprise Systems

 

Section I.            ERP SYSTEM

Chapter 02                 Systems Integration

Chapter 03                 Enterprise Systems Architecture

 

Section II.         ERP Implementation

Chapter 04                 Development Life Cycle

Chapter 05                 Implementation Strategies

Chapter 06                 Software & Vendor Selection

Chapter 07                 Operations & Post-Implementation

 

Section III.      People & Organization

Chapter 08                 Program & Project Management

Chapter 09                 Organizational Change & BPR

Chapter 10                 Global, Ethics & Security Management

 

Section IV.       ERP Extensions

Chapter 11                 Supply Chain Management

Chapter 12                 Customer Relationship Management

  • Review Copy
    Motiwalla & Thompson
    © 2009 | Prentice Hall | Paper; 524 pages | Instock
    ISBN-10: 013607071X | ISBN-13: 9780136070719


  • Online Instructor Resource Center
    Motiwalla & Thompson
    © 2009 | Prentice Hall | On-line Supplement | Instock
    ISBN-10: 0132335654 | ISBN-13: 9780132335652
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  • TestGen
    Motiwalla & Thompson
    © 2009 | Prentice Hall | Software | Instock
    ISBN-10: 0132335646 | ISBN-13: 9780132335645
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    Motiwalla & Thompson
    © 2009 | Prentice Hall | On-line Supplement; 352 pages | Instock
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    ISBN-10: 0136096557 | ISBN-13: 9780136096559

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