CourseSmart Textbooks Online is an exciting new choice for students looking to save money. As an alternative to purchasing the print textbook, students can subscribe to the same content online and save up to 50% off the suggested list price of the print text. With a CourseSmart etextbook, students can search the text, make notes online, print out reading assignments that incorporate lecture notes, and bookmark important passages for later review. For more information, or to subscribe to the CourseSmart eTextbook, visit www.coursesmart.com.

• CourseSmart eTextbook offer study advantages no print textbook can match. With an Internet-enhanced CourseSmart eTextbook, students can search the entire text for key concepts, navigate easily to a page number, reading assignment, or chapter, or bookmark important pages, sections, or chapters for quick review at a later date. With a CourseSmart eTextbook, students enjoy these key features:
  • Digital Textbook Delivery that saves students as much as 50% off the print edition suggested list price.
  •  Internet-based Service making textbook content available anytime, anywhere there is a web connection.
  •  Easy Navigation that makes finding pages and completing assignments easy and efficient.
  •  Search, Bookmark, & Note Taking Tools that save study time and reduce frustration by making critical information immediately accessible. Organizing     study notes has never been easier!.
  •  Ability to print pages on the fly to lighten up the backpack while making critical content available for offline study and review.
• Now students have a new choice in how they purchase and access required or recommended course textbooks. CourseSmart Textbooks Online - Where the web meets textbooks for student savings!

Table of Contents

SECTION I.

DENTAL PRACTICE ADMINISTRATION

Chapter 1 – Introduction to the Dental Front OfficeAdministrator

Duties of the Dental Front Office Administrator Technology and the Dental Administrator

Professional Appearance Business Casual Inappropriate Clothing Dress Code Regulations

Professional Attitudes and Actions

Interpersonal Skills

Pre-Vacation Work Planning Promotions Promotable Attitudes

On The Job Now (Special Feature)

Chapter 2 – Ethical, Legal, and Regulatory Issues and Responsibilities

          Role of the American Dental Association 

          HIPAA Practice Pitfall (Special Feature)

          Forms of Fraud 

          Practice Pitfall (Special Feature) 

          Bad Faith Awards

          Practice Pitfall (Special Feature)

Chapter 3 – The Dental Office Team and Patient Relations

The Role of the Dentist

The Role of the Dental Hygienist The Role of the Chairside Dental Assistant

Chapter 4 – Technology and the Dental Office

SECTION II.

GENERAL OFFICE PROCEDURES  

Chapter 5 – Basic Administrative Functions and Printed Communication

SECTION III.

MANAGING THE DENTAL FRONT OFFICE

Chapter 6 – Dental Front Office Management

Chapter 7 – Dental Terminology and Anatomy of the Oral Cavity

Chapter 8 –Dental Chart Documentation

Chapter 9 – Dental Office Forms

ASA Physical Status Classification System

 Chapter 10 – Clinical Records Management

SECTION IV.

DENTAL INSURANCE PROGRAMS, CODING, AND BILLING

Chapter 11 – Dental Reference Books and Insurance Contract Interpretation

Alternative Benefit Plans

Insurance Carrier Directories

Chapter 12 – Dental Services and Coding

Chapter 13 – Dental Billing and the Dental Claim Form

SECTION V.

FINANCES AND ACCOUNTING

Chapter 14 – Dental Practice Accounts Receivable

Chapter 15 – Accounts Payable and Financial Records Management

 Quarterly Returns

SECTION VI.

SECURING EMPLOYMENT

Chapter 16 – Employment Skills and Job Search Strategies

SECTION VII.

GLOSSARY AND APPENDICES

Glossary

Appendix A

Appendix B

Appendix C

View a Sample Chapter PDF:

Pearson Higher Education offers special pricing when you choose to package your text with other student resources. If you're interested in creating a cost-saving package for your students, contact your Pearson Higher Education representative for pricing and ordering information.

Pearson Higher Education offers special pricing when you choose to package your text with other student resources. If you're interested in creating a cost-saving package for your students contact your Pearson Higher Education representative.