Prentice Hall
Allied Health
ISBN-10: 0135153875
ISBN-13: 9780135153871
Publisher: Prentice Hall
Copyright: 2009
Format: Paper Bound w/CD-ROM; 192 pp
Published: 01/25/2008
Suggested retail price: $42.40
Buy from myPearsonStore
Professionalism in Healthcare, 3/e addresses the special skills and attitudes that a worker must possess to be recognized as a health care professional. This text stresses the idea that professional recognition isn’t automatically bestowed upon a person when he or she completes an educational program, obtains a degree or certificate, or secures a license to practice. Recognition as a healthcare professional has to be earned and maintained each and every day. Professionalism is a state of mind, a way of “being,” “knowing,” and “doing” that distinguishes "exceptional" workers from the "ordinary". Enhancing professionalism has become a major challenge for healthcare educators, employers, and personnel. This text helps meet that challenge by describing the professional standards that apply to all health care workers—the “common ground” that everyone shares in providing the quality care and service excellence that today's patients deserve and demand.
- Provides basic, fundamental information important to all allied health and nursing students as well as incumbent workers
- Establishes the importance of every job in healthcare and the need for professionalism
- Conversational style of writing used for ease of student comprehension
- Thought-provoking questions posed throughout the text to keep students actively engaged
- End-of-the-Chapter Learning Activities: Includes text review questions that assess mastery of chapter objectives along with “What If?” Scenarios posing real-life situations
- Key Terms & Glossary: Key terms are listed at the beginning of each chapter and the Glossary is provided at the end of the text
- Text includes a Student CD-ROM with Video Scenarios, Chapter Quizzes, Self-Assessments with Next Step Action Plans, Learning Opportunities, and an electronic Resume Builder tool
- A comprehensive Instructor's Resource Manual and Instructor CD-ROM with Test Generator are available for qualified adopters
Added:
- Expanded content: Chapter One – HIPAA, patient rights, core behaviors for success, and job performance evaluations
- Expanded content: Chapter Three – self-directed work teams, respecting and valuing diversity, do’s and don’ts when using electronic communication, and service excellence in caring for hospitalized patients and their family members.
- Chapter Three – includes a new table, “Professionalism Challenges Unique to Your Profession” to focus on some profession-specific competency issues
- Expanded content: Chapter Four – generation-based differences, how people may stereotype you based on body piercing, tattoos, hairs styles and colors etc. and power point slides now provide photographs of compliance and non-compliance with dress codes and professional image standards
- Expanded content: Chapter Six – filling out employment applications, interview do’s and don’ts, and what employers look for in job applicants
- Several new glossary terms
- New quotes and photographs at the beginning of each chapter
- Instructor’s Resource Manual has been expanded to include a new electronic test bank with answers mapped to chapter objectives and text content
- Instructor’s Resource CD-ROM, brand new with this 3rd edition, provides a downloadable electronic version of the Instructor's Resource manual plus many electronic teaching aids including a sample job description, performance evaluation, resume, etc. to aid in creating online courses
Deleted:
- End-of-Chapter “Self-Assessments” — the Self-Assessments appeared in both the text and the Student CD-ROM in the 2nd edition. In the 3rd edition they appear only on the Student CD-ROM
Reorganized:
- The sequence of chapters five and six has been reversed — Chapter Five is now The Practicum Experience and Chapter Six is Career Planning and Employment
- End-of-Chapter Review Questions have been rewritten to correspond with chapter objectives
- Key Terms are now listed at the beginning of each chapter
Preface
Introduction
Chapter One Making a Commitment to Your Job
The Jobs that Require Professionalism
The Big Picture and Where You Fit In
A Strong Work Ethic
Attendance and Punctuality
Reliability and Accountability
Attitude and Enthusiasm
Quality of Work
Evaluating Performance
Compliance
Representing Your Employer
Learning Activities
Chapter Two Personal Traits of the Health Care Professional
Character and Who You Are As a Person
Reputation
Judgment and Decision Making
Respect and Trust
Honesty
Ethics and Morals
Learning Activities
Chapter Three Working with Others
Interpersonal Relationships with Coworkers
Teamwork
Personality Preferences
Diversity
Respect
Manners
Communication Skills and Conflict Resolution
Customer Service
Learning Activities
Chapter Four Professionalism and Your Personal Life
Personal Image
Appearance and Grooming
Personal Habits
Language and Grammar
Maintaining Professionalism After Hours
Personal Management Skills
Time Management
Personal Financial Management
Stress Management
Problem Solving and Critical Thinking
Tackling the Challenges Unique to Your Profession
Managing Change
Learning Activities
Chapter Five The Practicum Experience - Vanessa J. Austin
The Purpose of a Practicum
The Benefits of a Practicum Experience
Preparing for Your Practicum
During Your Practicum
Ensuring Success on Your Practicum
After Your Practicum
In Summary
Learning Activities
Chapter Six Career Planning and Employment
Career Planning
Assessing Occupational Preferences and Your Skills
Exploring Employment Opportunities
Setting Goals
Balancing Priorities and Career Advancement
Expecting the Unexpected
Résumés
Job Application Forms
Pre-Employment Assessments
Preparing for an Interview
Participating in an Interview
Learning Activities
In Summary
Glossary
Appendix
HIPAA Overview
Sample Job Description
Sample Performance Evaluation
Sample Résumé
Sample Résumé Cover Letter
Sample Job Application Form
Sample Interview Follow-Up Letter
Index
Professionalism in Health Professions (Allied Health / Health Professions Core)
Administrative Medical Assisting (Medical Assisting)
Dr. Makely manages administrative projects and the Employee Education and Development department for Clarian Health Partners in Indianapolis, one of the nation’s preeminent health care organizations employing 12,000 people. She's a Radiologic Technologist with a Master’s degree in Education and a Ph.D. in Human Resources. Dr. Makely has developed and directed allied health education programs, career advancement initiatives, and workforce education and development projects for more than thirty five years.
Dr. Makely is a consultant, speaker, author, and researcher. As President and CEO of Pine Ridge Publications, Inc. she has authored and published several books on health careers, cross-training, teamwork, and professionalism for Pine Ridge Publications, Prentice Hall, and other publishing companies. Dr. Makely authored the first two editions of Prentice Hall's health care professionalism texts as well as the new, third edition scheduled for publication in January, 2008.
Dr. Makely served on the Commission on Accreditation of Allied Health Education Programs (CAAHEP), the Advisory Panel of the National Multiskilled Health Practitioner Clearinghouse, the Pew Health Professions Commission’s Allied Health Advisory Panel, the National Health Care Skill Standards Review Committee, and the Indiana Chamber's Employer Advisory Council. She has directed several grant-funded programs including a federal demonstration site for the US Department of Labor and Workplace Skills programs for the Indiana Department of Workforce Development. In 1991, Dr. Makely was honored as the Baxter Fellow for Innovation in Health Management by the American Hospital Association's Research and Educational Trust and the Baxter Foundation.
For Comprehensive Medical Assisting
- Venatech IV
Chiofalo
© 2008 | Prentice Hall | Unbound | Instock
ISBN-10: 0135126916 | ISBN-13: 9780135126912
Give your students a choice! PearsonChoices products are designed to give your students more value and flexibility by letting them choose from a variety of text and media formats to best match their learning style and their budget.
Pearson Higher Education offers special pricing when you choose to package your text with other student resources. If you're interested in creating a cost-saving package for your students, see the Packages tab.
Professionalism in Healthcare: A Primer for Career Success, CourseSmart eTextbook, 3/E
Makely
© 2009 | Prentice Hall | Electronic Book; 192 pages | Instock
ISBN-10: 0135015944 | ISBN-13: 9780135015940
URL: http://www.coursesmart.com
Brief Description | Buy from myPearsonStore
CourseSmart Textbooks Online is an exciting new choice for students looking to save money. As an alternative to purchasing the print textbook, students can subscribe to the same content online and save up to 50% off the suggested list price of the print text. With a CourseSmart etextbook, students can search the text, make notes online, print out reading assignments that incorporate lecture notes, and bookmark important passages for later review. For more information, or to subscribe to the CourseSmart eTextbook, visit www.coursesmart.com.
Pearson Higher Education offers special pricing when you choose to package your text with other student resources. If you're interested in creating a cost-saving package for your students contact your Pearson Higher Education representative.


