Prentice Hall

Business



Operations Management, Flexible Edition and Lecture Guide and Student CD and DVD Package, 9/E
Jay Heizer, Texas Lutheran University
Barry Render, Rollins College

ISBN-10: 0136073662
ISBN-13: 9780136073666

Publisher: Prentice Hall
Copyright: 2009
Format: Kit/Package/ShrinkWrap; 736 pp
Temporarily out of stock

Suggested retail price: $144.00
This item is temporarily out of stock and is unavailable for purchase.

For the core course in Operations Management.

Operations Management, 9e offers students and professors the largest and most diverse problems sets in the industry, as well as providing solved problems and step-by-step worked examples to help students learn outside of the classroom.

 

 

This version of the book contains a separate student lecture guide with all of the end of chapter problems as well as places to take notes.  Students can bring this lecture guide to class to work problems and take notes. 


A briefer version is also available called Principles of Operations Management, 7e.


Operations Management, 9e offers students and professors the largest and most diverse problems sets in the industry, as well as providing solved problems and step-by-step worked examples to help students learn outside of the classroom.



Q. How do you prepare students for your exams?  Do you recommend practice problems?  Do you assign homework?  What types of problems are important?  Would you be interested in problems that progress in level of difficulty?

 

 Heizer/Render recognizes the importance of providing the largest, clearest, and most diverse problem sets in the industry.  The authors have instituted a system that codes all 608 problems in the book, labeling them with a 1, 2, 3, or 4 dot difficulty rating, so that professors can easily assign problems with the appropriate level of difficulty for their students. Solutions to all these are in the Instructor’s Solutions Manual, written by the authors.

 

 

Q. When your students are stuck on homework problems, where do they usually turn in the book for help?  Do you work examples into class? Do you find your students struggle with knowing how to approach these problems? Would step-by-step examples to coach students through the process be helpful?

 

 NEW! “Virtual Office Hours” for All Solved Problems in the Text- In the back of each text students will find a DVD that contains video of the authors working out all of the solved problems in the book.  Students can have the classroom experience of an instructor solving problems with explanation at anytime allowing them to have an easier time completing homework assignments.

 

Worked Out Examples & Solved Problems Step-by-step worked out examples of OM problems are extremely helpful in an analytical course. The chapters contain examples, which are reinforced by 66 end-of-chapter Solved Problems. Further, the student CD and text web site each contain over a hundred additional Practice Problems.

·        Examples: Pg. 16

·        Solved Problems: Pg. 21

 

NEW! The 9th edition introduces a new way to teach operations management problem solving by taking a pedagogical approach that walks the reader through each example.  In each sample problem, the authors:

1.      State The Problem; Pg. 16

2.      Describe the approach to taking in solving it; Pg. 16

3.      Develop the complete and detailed solution; Pg. 16

4.      Provide insight as to why this solution has relevance; Pg. 16

5.      Give a learning exercise with the answer so the reader can make a change in the problem and resolve; Pg. 16

6.      Note which homework problems relate to this example; Pg. 16

 

 

 

Q. Do you grade homework?  How much time to you spend grading and giving feedback on it? Would you be interested in an online homework resource that offers static/algorithmic problems, student feedback, and can save you time with grading?

 

 Integrated Online Homework with OneKey which includes PH Grade Assist

 OneKey provides easy access to all digital resources available with the text, including our powerful online homework resource called PH Grade Assist.

 

With PH Grade Assist, many of the homework problems and our Test Item File can now be assigned online for students.  With dozens of options for randomizing the sequence, timing, feedback, and scoring, PH Grade Assist makes giving and grading homework and exams an easy task.

 

Many of the problems have been converted to “algorithmic” form so that you can assign problems where each student has different data.  Plus, the system automatically records the grades into an instructor’s gradebook.

 

 

Other Key Points of Differentiation

 

 

Q. In what kind of industries are your students going to work? With the country  moving from a manufacturing to a more service driven economy, would you be interested in a book that has a better service integration?

 

Throughout the text, the authors feature an extensive amount of service applications and firms to give students an in-depth look at operations in the real world.  Our prior editions focused on Arnold Palmer Hospital, Hard Rock Café, Wheeled Coach Ambulances, and Regal Marine. All of these videos and cases appear in this edition as well as:

 

NEW! New cases an videos focusing on the Darden Family of Restaurants: This edition takes you behind the scenes at Darden Restaurants, who owns the Olive Garden and Red Lobster with four new video case studies, photos, examples, problems, and a Global Company Profile; Chapter 11.

Topics include: Statistical Quality Control, Location Selection, Supply Chains, and Global Outsourcing

 

 

Q. Do you currently cover any supply chain management or outsourcing in your course? How much?

 

NEW! Heizer/Render offers the first major discussion in a OM textbook of “Outsourcing as a Supply Chain Strategy” in the new Supplement 11.



This text is available for personalization in the PHCBR custom database program.  Select only the chapters you require or supplement with recommended case studies all under one cover.  CLICK HERE to go directly to the PHCBR book-build site or visit our product page for additional information at pearsoncustom.com/business.

Q. When your students are stuck on homework problems, where do they usually turn in the book for help?  Do you work examples into class? Do you find your students struggle with knowing how to approach these problems? Would step-by-step examples to coach students through the process be helpful?

 

 

NEW! “Virtual Office Hours” for All Solved Problems in the Text- In the back of each text students will find a DVD that contains video of the authors working out all of the solved problems in the book.  Students can have the classroom experience of an instructor solving problems with explanation at anytime allowing them to have an easier time completing homework assignments.

NEW! The 9th edition introduces a new way to teach operations management problem solving by taking a pedagogical approach that walks the reader through each example.  In each sample problem, the authors:

1.      State The Problem; Pg. 16

2.      Describe the approach to taking in solving it; Pg. 16

3.      Develop the complete and detailed solution; Pg. 16

4.      Provide insight as to why this solution has relevance; Pg. 16

5.      Give a learning exercise with the answer so the reader can make a change in the problem and resolve; Pg. 16

6.      Note which homework problems relate to this example; Pg.16

 

 

Q. In what kind of industries are your students going to work? With the country  moving from a manufacturing to a more service driven economy, would you be interested in a book that has a better service integration?

 

Throughout the text, the authors feature an extensive amount of service applications and firms to give students an in-depth look at operations in the real world.  Our prior editions focused on Arnold Palmer Hospital, Hard Rock Café, Wheeled Coach Ambulances, and Regal Marine. All of these videos and cases appear in this edition as well as:

 

NEW! New cases an videos focusing on the Darden Family of Restaurants: This edition takes you behind the scenes at Darden Restaurants, who owns the Olive Garden and Red Lobster with four new video case studies, photos, examples, problems, and a Global Company Profile; Chapter 11.

Topics include: Statistical Quality Control, Location Selection, Supply Chains, and Global Outsourcing

 

 

Q. Do you currently cover any supply chain management or outsourcing in your course? How much?

 

NEW! Heizer/Render offers the first major discussion in a OM textbook of “Outsourcing as a Supply Chain Strategy” in the new Supplement 11.

Table of Contents

PART I INTRODUCTION

1.  Operations and Productivity

2.  Operations Strategy in a Global Environment

3.  Project Management

4.  Forecasting

PART II DESIGNING OPERATIONS

5.  Design of Goods and Services

6.  Managing Quality

6S.Statistical Process Control

7.  Process Strategy

7S.Capacity Planning

8.  Location Strategies

9.  Layout Strategies

10.  Human Resources and Job Design

10S.Work Measurement

PART III MANAGING OPERATIONS

11.  Supply-Chain Management

11S.Outsourcing as a Supply Chain Strategy

12.  Inventory Management

13.  Aggregate Planning

14.  Material Requirements Planning (MRP) and ERP

15.  Short-Term Scheduling

16.  Just-in-Time and Lean Productions

17.  Maintenance and Reliability

PART IV QUANTITATIVE MODULES

A.  Decision-Making Tools

B.  Linear Programming

C.  Transportation Models

D.  Waiting-Line Models

E.  Learning Curves

F.  Simulation

    For the core course in Operations Management.

     

    Operations Management Flexible Edition 8th edition delivers the best problems in the industry (ie. examples, solved problems, and homework problems). This innovative package consists of a core textbook, a Student Lecture Guide (for note-taking in class), and a student CD-ROM all packaged together. The Flexible Version contains all the contents and features of their best-selling hardcover text, but packages them in a new, less-expensive, flexible format.    

     

    The hardcover version (OM 8e) features 17 core chapters and 6 quantitative modules. A briefer version is also available called Principles of Operations Management, 6e.

  • 0132209292Operations Management, Flexible Version and Student CD and Lecture Guide, 8/E
    Heizer & Render
    © 2007 | Prentice Hall | Kit/Package/ShrinkWrap; 672 pages | Instock
    ISBN-10: 0132209292 | ISBN-13: 9780132209298
    Brief Description | Buy from myPearsonStore

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  • 0131360078Operations Management,Flex Version, Student Value Edition, 9/E
    Heizer & Render
    © 2009 | Prentice Hall | Unbound; 744 pages | Instock
    ISBN-10: 0131360078 | ISBN-13: 9780131360075
    Brief Description | Buy from myPearsonStore

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