Business

For undergraduate/graduate-level courses in Business Leadership and Human Resources Management. Combining practical insights from the real business world together with the academic theory and research that underlie methods and techniques, this innovative text prepares students for the rigors of leading people in just about any situation, not just organizations—i.e., it prepares students to think like leaders and it trains business leaders to think before they act. Focusing on four specific competencies— Directional Thinking, Consequential Thinking, Influence Strategies, and Communication Skills—it presents an entire curriculum ranging from assessment through implementation.

• Focuses on four competencies— specific behavior characteristics that delineate the “ingredients” of leadership:

  • Establishing Direction. Pg.___

  • Consequential Thinking. Pg.___

  • Influence Strategies. Pg.___

  • Communication Skills. Pg.___

• Begins with a four-chapter Assessment—a diagnostic foundation to determine strengths and developmental needs in each of the four Competencies.

  • In each chapter “students” provides information about how they would use the four Competencies to address specific situations, challenges, and dilemmas. Pg.___

  • In the first chapter, they respond to behaviorally framed questions with answers that reflect how they dealt with situations from their actual experiences. Pg.___

  • In the second chapter, they write responses to letters in an “In-Basket” exercise. Pg.___

  • In the third chapter, they develop written reports to simulate work as a consultant who is responding to clients with business-related problems. Pg.___

  • The fourth chapter explains how to score and analyze the responses using the 4 Competencies as a guide for understanding their current level of leadership skills and for developing a plan to systematically improve their problem areas. Pg.___

• Outlines a Relationship Life Cycle—a flow chart that depicts how relationships begin and evolve and how they either deal effectively with conflict and survive or ignore conflict and as a result allow it to escalate and destroy the relationship.

  • The model is illustrated by a case study linked at each step in the flow chart. Pg.___

  • The interpersonal communication skills that follow are then explained and illustrated as a way to help leaders both prevent and resolve interpersonal conflict in both business and personal settings. Pg.___

• Includes a Speaker Effectiveness Index—that serves as both an assessment and development tool for better understanding and improving presentation skills.

  • Provides keen insights into the visual, verbal, and vocal elements of presentations. Pg.___

  • Includes checklists for strengths and developmental needs and it offers feedback for improving skills. Pg.___

• Features real-life, detailed case studies and examples that enable students to imagine themselves in the situations.

• Includes T-Charts that explain and illustrate how to make a balanced decision. Pg.___

• Contains a Q&A chapter that addresses frequently asked questions about leadership and — in particular — how to develop and implement a mentoring program in an organization using the 4 Competencies. Pg.___

Keys to the Competencies.


Introduction. 4 Competencies for Success.

I. THE ASSESSMENT.

II. THE COMPETENCIES.

III. APPLICATIONS.

Leadership (Business Studies)
Human Relations (Business Studies)
Leadership [AVAILABLE ON DEMAND TITLES] (Management)

View a Sample Chapter PDF:

• DK Essentials Managers: Marketing Effectively
  DK Publishing
  © 2002 | Prentice Hall | Paper | Instock
  ISBN-10: 0789471485 | ISBN-13: 9780789471482
  
  
  
• eHRM: An Internet Guide to Human Resource Management
  Gowan
  © 2001 | Prentice Hall | Paper; 49 pages | Instock
  ISBN-10: 0130912832 | ISBN-13: 9780130912831
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Pearson Higher Education offers special pricing when you choose to package your text with other student resources. If you're interested in creating a cost-saving package for your students, contact your Pearson Higher Education representative for pricing and ordering information.

Pearson Higher Education offers special pricing when you choose to package your text with other student resources. If you're interested in creating a cost-saving package for your students contact your Pearson Higher Education representative.