Prentice Hall
Culinary, Hospitality, Travel & Tourism
ISBN-10: 0139456767
ISBN-13: 9780139456763
Publisher: Prentice Hall
Copyright: 1989
Format: Paper; 192 pp
Published: 06/01/1989
Suggested retail price: $37.00
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Articulates the travel industry basics in a straight forward guide to the selling of leisure time travel. Step-by-step chapters take the student from a general knowledge of the required facts, skills, and character traits of the successful travel counselor to an understanding of vacation travelers as a group, vacation travel mechanics, meeting, getting to know and conversing with the client, overcoming objections, closing the sale, and handling complaints. Review questions accompany each chapter.
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