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Interviewing: Art and Skill
Jeanne Tessier Barone, Indiana University-Purdue University, Ft. Wayne
Jo Young Switzer, Manchester College, North Manchester, Indiana

ISBN-10: 0205140882
ISBN-13: 9780205140886

Publisher: Allyn & Bacon
Copyright: 1995
Format: Paper; 368 pp
Published: 02/01/1995

Suggested retail price: $88.80
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*HA09 Interviewing: Art and Skill, Jeanne Tessier Barone(Indiana University-Purdue University), Jo Young Switzer (Manchester College), H4088-4, 368 pp., 7 x 9 1/4, 0-205-14088-2, paperbound, 1995, $23.25nk, December*/ INTERVIEWING: Art and Skill is the only book for the basic course in Interviewing to systematically incorporate multicultural and global issues. This focus on diversity extends to interviewing across the communication spectrum in gender and culture-neutral language. Federal legislation affecting interviewing in the workplace and ethical issues affecting the interviewer are thoroughly discussed.

  • Addresses the importance of cultural, ethnic, and gender diversity in interviewing.
  • Contains thorough and current treatment of federal legislation and its effects on interviewing in the workplace.
  • In-depth discussion of both quantitative and qualitative research interviewing (Ch. 7).



Preface.

I. FOUNDATIONS.

1. Introduction to Interviewing.

2. Listening and Perception in Interviews.

II. THE NATURE OF THE INTERVIEW.

3. Interview Process and Structure.

4. The Power of Questions.

5. Achieving Diversity.

III. INFORMATION INTERVIEWS.

6. The Journalistic Interview.

7. Information Gathering for Research.

8. Selection Interviewing Preparation.

IV. PERSUASIVE INTERVIEWS.

9. The Selection Interview.

10. Employment Interviews: Performance Appraisal.

11. Persuasion in Interviews.

V. ASSISTANCE INTERVIEWS.

12. Employee Intervention & Disciplinary Interviews.

13. Diagnostic Problem Solving Interviews.

14. Counseling Interviews.

Index.

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