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Communication: Embracing Difference, 2/E
Daniel M. Dunn, Purdue University-Calumet
Lisa J. Goodnight, Purdue University-Calumet

ISBN-10: 0205478913
ISBN-13: 9780205478910

Publisher: Allyn & Bacon
Copyright: 2008
Format: Paper; 432 pp
Published: 02/15/2007

Suggested retail price: $70.00
Buy from myPearsonStore

Communication: Embracing Difference, 2e, stresses the importance of understanding and celebrating difference as a means to becoming a more effective communicator.

 

This text describes basic communication theory in everyday, non-technical terms and offers students an abundance of opportunities to analyze, understand, practice, and apply skills to real-life situations presented in the book and encountered in their own daily lives. Communication: Embracing Difference emphasizes the practical application of communication skills in interpersonal, small group, and public settings, which will help students become more confident and successful communicators. Targeting both mainstream students and non-traditional students who range widely in age, ethnicity, race, religion, sexual orientation, social roles, and socio-economic status, this text is designed with an overall approach that resonates with the diverse student populations making up so many campuses today.

  • An emphasis on understanding and appreciating difference is integrated into every aspect of the text.
  • Chapter-opening scenarios describe real-life communication situations students face every day. These stories not only resonate with students' lives at work, home, and school but also highlight the increasing diversity of student populations across the country.
  • “Ethics in Communication” boxes follow up on the ethical dilemmas posed in chapter-opening vignettes, helping students identify and understand the ethical choices people make in a variety of life circumstances.
  • “Communication and Technology” boxes reveal how technological advances have changed the way people communicate; topics include: e-mail and computer-mediated communication, using the Internet for research, the role of presentational software in public speaking, and working in virtual teams.
  • Skill Building Activities let students develop and practice the skills taught in the text and help them apply the skills to hypothetical situations.
  • Additional Pedagogy—
    • Learning objectives help students focus on overall concepts, theories, and skills discussed the chapter.
    • Chapter summaries review the main themes of each chapter.
    • Review questions help students reflect upon the chapter material and can be also used for study guides, quizzes, or exams.
    • Glossary of terms provides a handy reference to key words and phrases.

  • “Building Confidence” boxes, formerly called “Checklists,” summarize the most important theories or skills of each section. This feature also gives students a list of practical tips that will help them gain confidence in their communication.
  • Embracing Differences sections provide students with the opportunity to participate in an application activity that demonstrates how embracing difference can enhance and strengthen how students communicate.  
  • A new section called Communication in Action offers real life situations that allow students to see how communication theories apply to daily life.
  • An expanded Communication and Technology section addresses new topics like social networking, iPods, blogs and virtual teams. New research and examples are also reflected in the discussions on Internet researching and using presentational software such as PowerPoint.
  • New sample informative and persuasive student speeches serve as models for students as they are constructing their own speeches.
  • Discussion of current affairs issues, like the War on Terror and the impact of Hurricane Katrina on New Orleans, helps students learn how these major events impact communication.

Unit I The Process of Communication

 

1 An Overview of Communication

The Communication Process

Functions of Communication

Types of Communication

Understanding Difference, Diversity, and Communication

 

2 Perception

The Process of Perception

Perceptions of Ourselves

Perceptions of Others

Developing Accurate Perceptions of Ourselves and Others

 

3 Listening

Hearing and Listening

Factors That Interfere with Listening

Effective Listening

 

4 Verbal Communication

The Nature of Language and Meaning

The Meaning of Words

Factors That Influence Our Language Use

Problems with Language

Improving Verbal Skills

 

5 Nonverbal Communication

The Nature of Nonverbal Communication

Types and Functions of Nonverbal Communication

Improving Nonverbal Communication

 

Unit II Interpersonal Communication

 

6 Understanding Ourselves and Others

The Nature of Interpersonal Relationships

Self-Disclosure within Relationships

Theoretical Explanations of Interpersonal Communication

Conflict within Relationships

Improving Our Efforts to Resolve Conflicts

 

7 Creating a Positive Communication Climate

Understanding Defense Mechanisms

Coping with Defensiveness

Stepping Back from Defensive Communication

 

8 Interviewing

Interview Questions

Organizing the Interview

Types of Interviews

The Employment Interview

Preparing for an Interview

Improving Your Interviewing Skills

 

9 Communicating in Small-Groups

An Overview of Small-Group Communication

Types of Small Groups

Variables in Small-Group Communication

Participating in Small-Group Discussions

Decision-Making Methods

Communication Skills within Small Groups

 

10 Solving Problems Using Small Groups

Solving Problems as a Group

Types of Problem-Solving Formats

The Process of Problem Solving

Leadership

Effective Leadership Communication

 

Unit III Public Communication

 

11 Selecting a Speech Topic and Adapting

to the Audience

Selecting a Topic

Yourself

The Situation

The Audience

Demographic Factors

Audience Characteristics

Brainstorming

Adapting to the Audience

The Speech Purpose

Thesis Statement

 

12 Researching and Using Supporting

Material for Your Speech

Sources of Information

Finding Sources: The Library

Using the Internet: World Wide Web

Citing Sources

Forms of Support for Your Speech

Anecdotes and Stories

Presentational Aids

Using Presentational Aids

 

13 Organizing Your Speech

The Body

The Introduction

The Conclusion

Transitions

Preparing the Speech Outline

 

14 Delivering Your Speech

Oral and Written Communication

Understanding Speech Anxiety

Types of Delivery

Sharing Ideas

Using Your Body

Using Your Voice

Practicing Your Speech

 

15 The Informative Speech

The Nature of the Informative Speech

Informative Speech Topics

Organizing the Informative Speech

Methods of Presenting an Informative Speech

Sample Informative Student Speech

 

16 The Persuasive Speech

Developing a Persuasive Speech Objective

Topics for a Persuasive Speech

Organizing Your Persuasive Speech

Developing Persuasive Appeals

Techniques for Enhancing Your Credibility

Sample Student Persuasive Speech

 

Glossary

References

Index

 

Communication: Embracing Difference, 2/e

Daniel M. Dunn, Purdue University-Calumet
Lisa J. Goodnight, Purdue University-Calumet

·  ISBN-10:      0205478913

·  ISBN-13: 9780205478910

 

Communication: Embracing Difference, 2/e, stresses the importance of understanding and celebrating difference as a means to becoming a more effective communicator.

 

This text describes basic communication theory in everyday, non-technical terms and offers students an abundance of opportunities to analyze, understand, practice, and apply skills to real-life situations presented in the book and encountered in their own daily lives. Communication: Embracing Difference emphasizes the practical application of communication skills in interpersonal, small group, and public settings, which will help students become more confident and successful communicators. Targeting both mainstream students and non-traditional students who range widely in age, ethnicity, race, religion, sexual orientation, social roles, and socio-economic status, this text is designed with an overall approach that resonates with the diverse student population making up so many campuses today.

 

 

New Features:

  • “Building Confidence” boxes, formerly called “Checklists,” summarize the most important theories or skills of each section. This feature also gives students a list of practical tips that will help them gain confidence in their communication.
  • Embracing Differences sections provide students with the opportunity to participate in an application activity that demonstrates how embracing difference can enhance and strengthen how students communicate.  
  • A new section called Communication in Action offers real life situations that allow the students to see how communication theories apply to daily life.
  • An expanded Communication and Technology section addresses new topics like social networking, iPods, blogs and virtual teams.
  • New sample informative and persuasive student speeches serve as models for students as they’re constructing their own speeches.
  • Current affairs issues, such as the War on Terror and the impact of Hurricane Katrina on New Orleans, are discussed in an effort to help students learn how these major events impact communication.

 

Quotes from Reviewers:

 

“Daniel Dunn and Lisa Goodnight present an innovative examination of the communication process that is often overlooked in similar texts” — Professor James E. Reppert, Southern Arkansas University

 

“Up-to-date concepts, honest conversational style and a user-friendly format make it stand out from the rest.” — Professor Ruth Spillberg, Curry College

View a Sample Chapter PDF:

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