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Organizational Communication for Survival: Making Work, Work, 4/E
Virginia Peck Richmond, University of Alabama, Birmingham
James C. McCroskey, University of Alabama, Birmingham

ISBN-10: 0205535054
ISBN-13: 9780205535057

Publisher: Allyn & Bacon
Copyright: 2009
Format: Paper; 224 pp
Estimated Availability: 07/11/2008

Suggested retail price: $65.40
This item is not yet available for purchase. See estimated availability date above.

Assuming a unique perspective for an organizational communication text, this “handbook” focuses students on how to communicate with managers and peers to survive, thrive and prosper in organizational environments.

 

Taking a “subordinate” approach, this “survival guide for employees” centers on understanding how and why managers communicate the way they do and how employees can adapt their own communication skills to be more effective in the organizational environment. Students who master the study guide objectives in this book will be better prepared to function in real organizational situations. In fifteen straightforward chapters, this text provides clear and concise guidelines, along with a foundation of theory and scholarship, to help students become more effective communicators in today's workforce.

  • Combines communication and management perspectives to provide a well-rounded view of organizational communication.
  • Examines how to and how not to communicate with management throughout each chapter, providing students with skills they can use regardless of their career choices.
  • Reviews the outcomes of effective communication, illustrating its importance in any organizational environment.
  • Illustrates good and poor communication skills and teaches students how to differentiate between the two.
  • Covers the importance of nonverbal behaviors and discusses what is and is not appropriate in organizations.
  • Reviews the types of positive perceptions that employees should strive to establish with their supervisors.

  • Features a new chapter on discrimination and pseudo discrimination, which distinguishes between the two concepts and provides students with strategies for dealing with both in organizations.
  • Combines chapters on approaches to management and management communication style, streamlining the discussion, so students can better understand the interrelatedness between the two topics.
  • References new scholarship and social scientific research on communication in organizations.
  • Includes new examples, illustrating concepts that are relevant to students.
  • Offers an updated and extensive Instructor’s Manual.

Preface.

1. The Nature of Organizations.

Types of Organizations.

Common Characteristics of All Organizations.

Organizational Environments.

Preliminary Principles for Peons.

Viewing Organizations.

2. The Nature of Communication in Organizations.

Myths and Misconceptions about Communication in Organizations.

Organizational Communication Defined.

Components of Communication.

Functions of Communication in Organizations.

Organizational Communication Networks.

Formal Communication Flow and Impact.


3. Nonverbal Behavior and Communication.

Significance of Nonverbal Communication in Organizations.

Functions of Nonverbal Messages.

Categories of Nonverbal Messages.

Immediacy and Organizational Communication.


4. Administration, Supervision, and Communication.

Supervisors' Duties: Subordinates' Views.

Why Aren't Managers Doing Their Jobs?

To Supervise or to Administer? That Is the Question.

What Kind of Manager Do You Have?


5. Barriers to Effective Communication.

Climate Control.

Status.

Communication Overload.

Handling Overload

Defensiveness.

6. Personality, Temperament, and Communication Traits.

Personality and Temperament.

Temperamentality/Personality and Communication.

Communication Traits.

Sociocommunication Orientations and Styles.

7. Organizational Orientations and Communication Traits.

Organizational Orientations.

Personality Types.

Organizational Orientations and Temperament.

Organizational Orientations, Temperament, and Organizational Outcomes.

8. Perceptions of People in Organizations.

Source Credibility.

Interpersonal Attractiveness.

Homophily.


9. Approaches to Management.

Early Orientations.

Leadership Approaches.

The Ideal Leader?
Management Communication Styles and Decision-Making.

Decision-Making and Communication

Why Managers Select One MCS over Another.

Identifying the MCS.

10. Power and Status.

Nature of Status.

Status Symbols.

Communication and Status.

Power.

From the Peon's Perspective.

11. Organizational Culture.

Defining Culture.

Culture and Communication.

Cultural Terminology.

Organizations and Cultures.

Ethnocentrism.

12. Communication and Change.

Why People Resist Change in Organizations.

Informal Communication Network Roles.

Innovativeness: The Willingness to Adopt.

Introducing Change.

Stages of the Adoption Process.

Characteristics or Attributes of Innovations.

Six Conditions Necessary for Successful Change.


13. Disagreement, Conflict, and Groupthink.

Disagreement and Conflict.

Tolerance for Disagreement.

Conflict Prevention.

Conflict Management.

Groupthink: Too Much Agreement for the Good of the Organization.


14. Effective Supervisory and Subordinate Relationships.

Why Some Do Not Survive: Ten Common Communication Mistakes.

How to Survive: Common Communication Strategies for Survival.

 

15. Discrimination and Pseudo Discrimination

The Need for Discrimination.

The Evils of Discrimination.

Making Evaluations Work (for you).

Staying out of Trouble: The Peon Perspective.

Dealing with Pseudo Discrimination and Diversity.

 

Index.

    Assuming a unique perspective for an organizational communication text, this “handbook” focuses students on how to communicate with managers and peers to survive, thrive and prosper in organizational environments.

    Taking a “subordinate” approach, this “survival guide for employees” centers on understanding how and why managers communicate the ways they do and how employees can adapt their own communication skills to be more effective in the organizational environment. Students who master the study guide objectives in this book will be better prepared to function in real organizational situations. In fifteen simple chapters, this text provides clear and concise guidelines, along with a foundation of theory and scholarship, to help students learn to become more effective communicators in today's workforce.

  • 0205408001Organizational Communication for Survival: Making Work, Work, 3/E
    Richmond, McCroskey & McCroskey
    © 2005 | Allyn & Bacon | Paper; 224 pages | Instock
    ISBN-10: 0205408001 | ISBN-13: 9780205408009
    Brief Description

Organizational Communication for Survival: Making Work, Work, 4/e

Virginia Peck Richmond, University of Alabama at Birmingham

James C. McCroskey, University of Alabama at Birmingham

 

 

Organizational Communication for Survival focuses on how to communicate with managers and peers to survive, thrive and prosper in different organizational environments. Mastering the study guide objectives in this book will prepare you to function in real organizational situations. As a “survival guide for employees,” this text centers on understanding how and why managers communicate the way they do and how you, as an employee, can adapt your own communication skills to be more effective.

 

Features of the New Edition:

  • Includes a new chapter on discrimination and pseudodiscrimination, which distinguishes between the two concepts and provides you with strategies for dealing with both in organizations.
  • Combines chapters on approaches to management and management communication style, streamlining the discussion, so you can better understand the interrelatedness between the two topics.
  • References new scholarship and social scientific research on communication in organizations, and includes new examples, illustrating concepts that are relevant to you.

 

 

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  • 0205647960Organizational Communication for Survival: Making Work, Work, CourseSmart eTextbook, 4/E
    Richmond & McCroskey
    © 2009 | Allyn & Bacon | Electronic Book; 224 pages | Estimated Availability: 07/01/2008
    ISBN-10: 0205647960 | ISBN-13: 9780205647965
    URL: http://www.coursesmart.com
    Brief Description

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