This supplement for instructors is a unique DVD that includes video clips in an easy-to-use DVD format. Each clip emphasizes the communication skills that are necessary for the work world.  Students will have the opportunity to see a job interview, professional presentations, interviews with top executives and more.

1. Communicating in a Business Setting
2. Conflict Management
3. Effective Communication
4. Group Communication
5. Informative Presentations
6. Interpersonal Communication
7. Interpersonal Skills: Adapting to Serve a Client
8. Interviewing
9. Leadership Communication
10. Listening & Nonverbal Communication
11. Persuasive Presentations
12. Preserving the Business Environment
13. Resolving Real Workplace Challenges

View a Sample Chapter PDF:

Pearson Higher Education offers special pricing when you choose to package your text with other student resources. If you're interested in creating a cost-saving package for your students, contact your Pearson Higher Education representative for pricing and ordering information.

Pearson Higher Education offers special pricing when you choose to package your text with other student resources. If you're interested in creating a cost-saving package for your students contact your Pearson Higher Education representative.