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<>Preface

Chapter 1: Introduction

Case Method: An Historical Perspective

Rationality and Decision Making

Rationality and Values

Rationality and the Environment

Rationality and the Unexpected

Mindful Decision Making: Reflective, Not Mechanical

Chapter 2: Decision Making:  Optimizing and Satisficing

The Classical Model: An Optimizing Strategy

The Administrative Model: A Satisficing Strategy

Decision-Making Process: A Cyclical Process

Case 2.1 The Teachers Council

Analyzing the Case: Using the Satisficing Model

Case 2.2 Controversial Speaker

Chapter 3: Decision Making: Muddling and Scanning

The Incremental Model: A Strategy of Successive Limited Comparisons

Case 3.1: Conflict at Christmas

Analyzing the Case: An Incremental Approach

The Mixed-Scanning Model: An Adaptive Strategy

Analyzing the Case: An Adaptive Strategy

Summary and Conclusion

Case 3.2: Crisis in Marshall Creek

Chapter 4: Decision Making: Garbage and Politics

The Garbage-Can Model: Irrational Decision Making

Case 4.1: Critical Friends Groups

Analyzing the Case: Garbage-Can Model

The Political Model: Personal Rationality

Case 4.2: Divided Loyalties

Analyzing the Case: The Political Model

Summary and Conclusion

Case 4.3: Politics at River Grove

Chapter 5: Using the Best Model: Practice Cases

Decision-Making Models: A Comparison

The Best Model: A Contingency Approach

A Contingency Mode: Matching Strategy with Situation

Applying the Appropriate Model

Decision Making: A Practical Tip

Case 5.1: Freak Dancing

Case 5.2 Sexual Harassment

Case 5.3: Late Again

Case 5.4: Excessive Force?

Case 5.5 Discord and Disharmony

Case 5.6: Superintendent’s Hiring Dilemma

Case 5.7: Electives

Case 5.8: Sour Notes

Case 5.9: Zero Tolerance Policy: The Eagle Scout

Case 5.10: The Slap

Case 5.11: Low Expectations, Poor Performance

Case 5.12: Kinky Hair

Case 5.13: The Reluctant Assistant

Case 5.14: The Setup

Case 5.15: Dropped for a Loss

Chapter 6: Shared Decision Making: A Comprehensive Model

Managing Participation: Enhancing Quality and Acceptance

Decision Making Styles

Decision Making Trees

Case 6.1: The Curriculum Dilemma: A Group Problem

Analyzing the Case: The Curriculum Dilemma

Individual Problems

Case 6.2: The Secretary’s Office: An Individual Problem

Analyzing the Case: The Secretary’s Office

Summary and Cautions

Case 6.3: The Parking Lot

Chapter 7: Shared Decision-Making: A Simplified Model

Zone of Acceptance

Participation

Directing Participation: Administrative Roles

Using the Model

Case 7.1: The Curriculum Dilemma: A Group Problem Revisited

Analyzing the Case: The Curriculum Dilemma

Discussion: A Preference for Action

Case 7.2: The Secretary’s Office: An Individual Problem Revisited

Analyzing the Case: The Secretary’s Office

A Comparison

Another Application

Case 7.3: Computer Purchasing Problem

Analyzing the Case: A Theory-Driven Student Analysis

Summary and Cautions

Case 7.4: Teacher Tardiness

Chapter 8: Decision Making: Final Cases

Subordinate Participation: A Comparison

Which Model?

Case 8.1: Administrative Communication

Case 8.2: Principal’s In-Service

Case 8.3: Parent Complaint

Case 8.4: The Hiring Problem

Case 8.5: The Advisory Council

Case 8.6: Student Athletes

Case 8.7: Subversive Web Page

Case 8.8: Grading Policy

Case 8.9: Honest Reporting

Case 8.10: Double Entendre

Case 8.11: Special Education

Case 8.12: Just Change It

Case 8.13: Appropriate Attire

Case 8.14: Professional Dilemma

Case 8.15: Intellectual Property

Case 8.16: Grade Change

Case 8.17: The Staffing Problem

Case 8.18: New Department Chair

Case 8.19: Assistant Dean

Case 8.20: The Dean’s Advisory Council

Chapter 9: Putting it All Together

Case 9.1: Redistricting

Suggestions for a Group Project

Other Suggested Activities

Bibliography

Index

View a Sample Chapter PDF:

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Pearson Higher Education offers special pricing when you choose to package your text with other student resources. If you're interested in creating a cost-saving package for your students contact your Pearson Higher Education representative.