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The Interpersonal Communication Book, 12/E
Joseph A. DeVito, Hunter College of the City University of New York

ISBN-10: 0205625703
ISBN-13: 9780205625703

Publisher: Allyn & Bacon
Copyright: 2009
Format: Paper; 416 pp
Published: 10/09/2008

Suggested retail price: $94.40
Buy from myPearsonStore



The Interpersonal Communication Book provides a highly interactive presentation of the theory, research, and skills of interpersonal communication with integrated discussions of diversity, ethics, workplace issues, face-to-face and computer-mediated communication and the “dark side” of interpersonal communication. 

 

Recognized for its ability to help students understand the crucial connection between theory and practice, this twelfth edition presents a comprehensive view of the theory and research in interpersonal communication and, at the same time, guides students to improve a wide range of interpersonal skills.  The text emphasizes how to choose among those skills and make effective communication choices in a variety of personal, social, and workplace relationships.  Superior coverage of cultural diversity, ethics, interpersonal communication in the workplace, and the integration of face-to-face and computer-mediated communication make The Interpersonal Communication Book the best choice for preparing students to communicate successfully in today's world.

  • Praised by reviewers as “accessible” and “easy to understand,” The Interpersonal Communication Book offers a clear, comprehensive discussion of basic terms and theory.
  • Well-grounded in research, the Twelfth Edition offers contemporary findings throughout.  “Understanding Theory and Research” boxes in every chapter highlight relevant theories and research to help illustrate how theory can be provocative and often practical.
  • Updated and unique "Ask the Researcher" boxes features renowned theorists and researchers providing answers to questions typically asked by students in interpersonal communication courses.  Many of these have been revised and refocused for the Twelfth Edition. 
  • “Understanding Interpersonal Skills” boxes complement the theory and research boxes by highlighting and reinforcing the major skills discussed throughout the text, making these skills easier to understand and apply to one’s own communication behavior and choices.
  • "Ethics in Interpersonal Communication" boxes expose students to the ethical issues they will face in their day-to-day lives. Each box ends with "What Would You Do?" questions that ask students to think about how they would respond to a given situation.
  • “Self-Tests,” interspersed throughout each chapter ask students to analyze their own thoughts and behaviors on a variety of interpersonal issues.  These interactive quizzes personalize the material for students and help engage them in the text and the course. 
  • Strong coverage of interpersonal communication in the workplace provides students with practical, valuable information that will prepare them to be successful in their careers as well as in their personal relationships.
  • Superior, thoroughly integrated cultural diversity coverage, as well as a separate chapter on “Culture and Interpersonal Communication” (Ch 2) gives students critical information they need to communicate successfully in today's global society.
  •  “ViewPoint” photo captions make every interior photo a truly integrated and pedagogically sound part of the text by presenting a substantive issue to stimulate class discussion and to provide insight into the ways in which interpersonal communication works.
  • Well-developed pedagogy, including chapter summaries, key terms, critical thinking questions and “Choice Point” activities emphasize skill-building and applications and offer additional opportunities to explore and review key concepts.

  • New “Choice Points” activities at the end of chapters provide scenarios and thought-provoking questions that give students the opportunity to apply the principles and skills discussed in each chapter and to understand how to make choices to improve their own communication. 
  • Redesigned Special Tables provide interpersonal communication tips for communicating with people with disabilities such as visual or hearing impairment.
  • New chapter on “Emotional Messages” provides insight into this significant and well researched area of interpersonal communication.
  • The “Interpersonal Relationships” chapters have been reorganized to introduce students first to relationship stages and theories and then to different relationship types including friendship, love, family and the workplace, and as well as conflict management and power and influence in relationships.
  • “My Communication Lab” Explorations featured at the end of chapters encourage students to utilize a variety of multimedia resources to help reinforce the central concepts within the text.
  • The Twelfth Edition is accompanied by a blog, updated regularly by the author, providing a forum for instructors interested in discussing teaching interpersonal communication in general as well as having two-way communication about The Interpersonal Communication Book.

PART ONE: PRELIMINARIES TO INTERPERSONAL COMMUNICATION

 

1.    Foundations of Interpersonal Communication

                Why Study Interpersonal Communication

                The Nature of Interpersonal Communication

                Elements of Interpersonal Communication 

                Principles of Interpersonal Communication 

                Summary

                Key Terms

                Critical Thinking Questions

                Choice Points

                My Communication Lab Explorations

            

            Special Features

                Ask the Researcher: The Values of Interpersonal Communication in the 21st Century

                Self-Test: What Do You Believe about Interpersonal Communication?

                Ethics in Interpersonal Communication: Ethical Questions

                Understanding Theory and Research: Communication Theories and Research

                Understanding Interpersonal Skills: Mindfulness

 

 

2.     Culture and Interpersonal Communication

                Culture

                How Cultures Differ

                Principles of Intercultural Communication

                Summary

                Key Terms

                Critical Thinking Questions

                Choice Points

                My Communication Lab Explorations

            

            Special Features

                Ask the Researcher: The Importance of Culture in Interpersonal Communication

                Self-test: How Ethnocentric Are You?

                Self-test: What Are Your Cultural Beliefs and Values?

                Self-test: What’s Your Cultural Orientation?

                Ethics in Interpersonal Communication: Culture and Ethics

                Understanding Theory and Research: Culture Shock

                Understanding Interpersonal Skills: Cultural Sensitivity

 

3.     Perception and the Self in Interpersonal Communication

                The Self in Interpersonal Communication

                Self-Awareness

                Self-Esteem

                Perception in Interpersonal Communication

                Impression Formation

                Impression Management: Goals and Strategies

                Summary

                Key Terms

                Critical Thinking Questions

                Choice Points

                My Communication Lab Explorations

 

            Special Features

                Ask the Researcher: Understanding Self-Talk

                Self-Test: How’s Your Self-Esteem?

                Self-Test: How Accurate Are You at People Perception?

                Ethics in Interpersonal Communication: Perspectives on Ethics

                Understanding Theory and Research: The Just World Hypothesis

                Understanding Interpersonal Skills: Other-Orientation

 

 

4.     Listening in Interpersonal Communication

                The Importance of Listening: Professional and Relationship Benefits

                The Process of Listening

                Listening Barriers

                Culture, Gender, and Listening

                Styles of Effective Listening

                Summary

                Key Terms

                Critical Thinking Questions

                Choice Points

                My Communication Lab Explorations

 

            Special Features

                Ask the Researcher: Listening to Gender Differences

                Self-Test: How Do You Listen?

                Ethics in Interpersonal Communication: Ethical Listening

                Understanding Theory and Research: Listening to Lying

                Understanding Interpersonal Skills: Openness

 

PART TWO. MESSAGES

 

5.     Verbal Messages

                Principles of Verbal Messages

                Guidelines for Using Verbal Messages Effectively

                Summary

                Key Terms

                Critical Thinking Questions

                Choice Points

                My Communication Lab Explorations

 

            Special Features

                Ask the Researcher: Talking about Difficult Topics

                Self-Test: How Assertive Are Your Messages?

                Self-Test: Can You Distinguish Facts from Inferences?

                Ethics in Interpersonal Communication: Lying

                Understanding Theory and Research: Theories of Gender Differences

                Understanding Interpersonal Skills: Metacommunication

 

6.     Nonverbal Messages

                Channels of Nonverbal Communication

                Functions of Nonverbal Communication

                Nonverbal Communication and Culture

                Summary

                Key Terms

                Critical Thinking Questions

                Choice Points

                My Communication Lab Explorations

 

            Special Features

                Ask the Researcher: Teaching Effectiveness

                Self-Test: Do You Avoid Touch?

                Self-Test: What Time Do You Have?

                Ethics in Interpersonal Communication: Interpersonal Silence

                Understanding Theory and Research: Biological and Social Clocks

                Understanding Interpersonal Skills: Immediacy

 

7.    Emotional Messages

                Principles of Emotions and Emotional Messages

                Obstacles to Communicating Emotions

                Skills for Expressing Emotions

                Skills for Responding to the Emotions of Others

                Summary

                Key Terms

                Critical Thinking Questions

                Choice Points

                My Communication Lab Explorations

 

            Special Features

                Ask the Researcher: Media, Internet, and Interpersonal Violence

                Self-Test: How Do You Feel about Communicating Feelings?

                Ethics in Interpersonal Communication: Motivational Appeals

                Understanding Theory and Research: Theories of Emotions

                Understanding Interpersonal Skills: Flexibility

 

8.    Conversational Messages

                The Conversation Process     

                Conversational Management 

                Conversational Disclosure: Revealing Yourself

                Organizational Conversation

                Conversational Problems: Prevention and Repair

                Summary

                Key Terms

                Critical Thinking Questions

                Choice Points

                My Communication Lab Explorations

    

            Special Features

                Ask the Researcher: Social Networking

                Self-Test: How Satisfying Is Your Conversation?

                Ethics in Interpersonal Communication: The Ethics of Gossip

                Understanding Theory and Research: Online Relationship Theories

                Understanding Interpersonal Skills: Expressiveness

 

PART THREE. INTERPERSONAL RELATIONSHIPS

 

9.    Interpersonal Relationships: Stages and Theories

                 Relationship Stages

                 Relationship Theories

                Summary

                Key Terms

                Critical Thinking Questions

                Choice Points

                My Communication Lab Explorations

 

            Special Features

                Ask the Researcher: Homosexual and Heterosexual Relationships

                Self-Test: What Do Your Relationships Do for You?

                Ethics in Interpersonal Communication: Your Obligation to Reveal Yourself

                Understanding Theory and Research: Relationship Commitment

                Understanding Interpersonal Skills: Positiveness 

 

10.    Interpersonal Relationships: Development and Deterioration

                Relationship Development

                Relationship Maintenance

                Relationship Repair

                Relationship Dissolution  

                Summary

                Key Terms

                Choice Points

                Critical Thinking Questions

                My Communication Lab Explorations

 

            Special Features

                Ask the Researcher: The Death of a Relationship

                Self-Test: What Do You Believe about Relationships?

                Ethics in Interpersonal Communication: Information Ethics

                Understanding Theory and Research: Jealousy

                Understanding Interpersonal Skills: Empathy 

 

11.    Interpersonal Relationship Types: Friendship, Love, Family, and Workplace

                Friendship

                Love

                Family

                Workplace Relationships

                Relationship Violence

                Summary

                Key Terms

                Critical Thinking Questions

                Choice Points

                My Communication Lab Explorations

 

            Special Features

                Ask the Researcher: Dysfunctional Family Patterns

                Self-Test: What Kind of Lover Are You?

                Self-Test: Is Violence a Part of Your Relationship?

                Ethics in Interpersonal Communication: Relationship Ethics

                Understanding Theory and Research: Love Styles and Personality

                Understanding Interpersonal Skills: Supportiveness 

 

12.    Interpersonal Conflict and Conflict Management

                Preliminaries to Interpersonal Conflict

                Principles of Interpersonal Conflict

                Conflict Management Stages

                Conflict Management Strategies

                Summary

                Key Terms

                Critical Thinking Questions

                Choice Points

                My Communication Lab Explorations

 

            Special Features

                Ask the Researcher: Arguing Assertively

                Self-Test: How Verbally Aggressive Are You?

                Self-Test: How Argumentative Are You?

                Ethics in Interpersonal Communication: Ethical Fighting

                Understanding Theory and Research: Conflict and Gender

                Understanding Interpersonal Skills: Equality 

 

13.    Interpersonal Power and Influence

                Principles of Power and Influence

                Uses of Power and Influence

                Misuses of Power and Influence

                Summary

                Key Terms

                Critical Thinking Questions

                Choice Points

                My Communication Lab Explorations

 

            Special Features

                Ask the Researcher: Achieving Power

                Self-Test: How Powerful Are You?

                Self-Test: How Credible Are You Interpersonally?

                Ethics in Interpersonal Communication: The Ethics of Compliance-Gaining Strategies

                Understanding Theory and Research: Compliance-Gaining (Another Typology)

                Understanding Interpersonal Skills: Interaction Management

 

Glossary of Interpersonal Communication Concepts

Glossary of Interpersonal Communication Skills

Bibliography

Index

Credits

 

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    © 2007 | Allyn & Bacon | Paper; 432 pages | Instock
    ISBN-10: 0205472885 | ISBN-13: 9780205472888
    Brief Description

For Interpersonal Communication


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