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Management Control Systems: Performance Measurement, Evaluation and Incentives
Kenneth Merchant, University of Southern California
Wim Van der Stede, University of Southern California

ISBN-10: 0273655965
ISBN-13: 9780273655961

Publisher: Prentice Hall
Copyright: 2003
Format: Paper; 716 pp
Published: 06/16/2003

Suggested retail price: $184.00
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Based on Kenneth Merchant?s ?Modern Management Control Systems?, this new book comprehensively addresses the complex and multidimensional subject of management control systems (MCSs). The discussions in the book assume a basic level of knowledge of management accounting, but the book is suitable for upper level undergraduates who have taken a prior management accounting course as well as for postgraduates and practicing professionals.   The book presents an all-encompassing framework within which to consider management control issues. It also presents the needed technical subject content and summaries of the relevant research literature. But perhaps most importantly, it helps students developing their skills of applying the material to specific decision-making situations. This is done with real world text examples and an extensive set of case studies, which reflect the complexity that managers face when using MCSs.   While the book focuses on the use and effects of "financial results controls," it also describes situations where financial controls are either not effective or are actually counterproductive and discusses alternatives that managers can use in those situations.    

  • Combination of text, real-life examples, and case material creates a balanced picture of the issues surrounding the subject and equips students with the requisite skills to apply them in practice.
  • Coverage of the latest management control-related tools and techniques, such as EVA? and Balanced Scorecard.
  • Significant concepts, theories, and issues are illustrated with a number of real world examples, not solely in abstract terms.
  • Comprehensive and topical studies with coverage of the latest MCS-issues inviting in-depth analysis.
  • Case selection includes many Harvard Business School and University of Southern California cases.
  • Inclusion of findings of empirical research on the effectiveness of MCS-design within different organisational settings provides a solid foundation to the subject.
  • Greater emphasis on management control in the context of strategy and planning offers students the opportunity to develop their analytical skills in this area.
  • Focus on the use and effects of "financial results controls" which dominate at managerial levels in all but the smallest organisations. It also provides a broad treatment of management controls that puts the financially-oriented controls into proper perspective.
 

  • More recent real-world examples and research findings.
  • Chapter on accounting performance measures.

    • Allows students to examine their strengths and weaknesses.

  • Chapter combining the most relevant situational factors—i.e., environmental uncertainty, organizational strategy, and multinationality.

    • More logical organization of current and relevant information.

Preface
PART I: THE CONTROL FUNCTION OF MANAGEMENT
1: Management and Control
PART II: MANAGEMENT CONTROL ALTERNATIVES AND THEIR EFFECTS
2: Results Controls
3: Action, Personnel, and Cultural Controls
4: Control Tightness (or Looseness)
5: Direct and Indirect Control System Costs
6: Designing and Evaluating Management Control Systems
PART III: FINANCIAL RESULTS CONTROL SYSTEMS
7: Financial Responsibility Centers and The Transfer Pricing Problem
8: Planning and Budgeting Systems
9: Financial Performance Targets
10: Performance-Dependent Rewards (and Punishments)
PART IV: PERFORMANCE MEASUREMENT ISSUES AND THEIR EFFECTS
11: Accounting Performance Measures and their Effects
12: Financial Results Control Remedies to the Myopia Problem
13: Using Financial Results Controls in the Presence of Uncontrollable Factors
PART V: IMPORTANT MANAGEMENT CONTROL ROLES AND ETHICAL ISSUES
14: Controllers, Auditors and Boards of Directors
15: Management Control-Related Ethical Issues and Analyses
PART VI: SIGNIFICANT SITUATIONAL INFLUENCES ON MANAGEMENT CONTROL SYSTEMS
16: The Effects of Environmental Uncertainty, Organizational Strategy, and Multinationality on Management Control Systems
17: Management Control in Not-for-Profit Organizations

Management control systems (MCSs) is a complex and multidimensional subject, which is comprehensively and clearly addressed by this new book.  It assumes a basic level of knowledge of management accounting, but it is suitable for upper level undergraduates who have taken a prior management accounting course, as well as for postgraduates and practising professionals.

Features and benefits

  • Combination of an extensive set of case studies, text and real-life examples creates a balanced picture of the concepts, theories and issues surrounding the subject and equips students with the requisite skills to apply them to specific decision-making situations that managers face.
  • Case study selection includes many Harvard Business School cases, as well as a range of original cases covering businesses in Europe, the USA and beyond.
  • Coverage of the latest management control-related tools and techniques, such as EVA? and Balanced Scorecard.
  • Inclusion of findings of empirical research on the effectiveness of MCS design within different organizational settings provides a solid foundation to the subject.
  • Greater emphasis on management control in the context of strategy and planning offers students the opportunity to develop their analytical skills in this area.
  • Focus on the use and effects of 'financial results controls' which dominate at managerial levels in all but the smallest organizations. It also provides a broad treatment of alternative management controls that puts the financially-oriented controls into the proper perspective.

The authors

Professor Kenneth A. Merchant is the current holder of the Deloitte & Touche LLP Chair of Accountancy at the University of Southern California. He is an experienced teacher, consultant and the author of seven books.

Professor Wim A. Van der Stede is Assistant Professor of management accounting and control at the University of Southern California. He is an experienced author with his publications appearing in several different journals, and he has taught in many different countries.

View a Sample Chapter PDF:

  • Instructors Manual
    Merchant
    © 2003 | Prentice Hall | Paper; 432 pages | Instock
    ISBN-10: 0273682466 | ISBN-13: 9780273682462


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