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Allyn & Bacon

Communication, Film & Theatre

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Messages: Building Interpersonal Communication Skills, 6/E
Joseph A. DeVito, Hunter College of the City University of New York

ISBN-10: 0205414893
ISBN-13:  9780205414895

Publisher:  Allyn & Bacon
Copyright:  2005
Format:  Paper; 352 pp
Published:  03/25/2004
New edition available
  This item has been replaced by Interpersonal Messages: Communication and Relationship Skills.



Messages is a brief, highly interactive text that emphasizes interpersonal communication skills, ethics, critical thinking, listening, and power in a multicultural world.

While intentionally brief, Messages provides a comprehensive introduction to interpersonal communication that creates a foundation for students to first understand the concepts to develop the necessary skills to apply what they have learned through real-life examples and exercises. With a renewed focus on skill-building, this text helps today's students understand how to master their interpersonal communication skills in every area of their lives.

  • Increased emphasis on skill-building throughout the text through:

    • Messages Skills brief summaries presented in the margins, help students identify the most important interpersonal communication skills.

    • Skill Building exercises ask students to apply various skills in specific situations aimed at increasing their ability to formulate effective messages.

    • Skills Toolboxes identify clusters of related skills relevant to the chapter and present students with cases to analyze and actively respond to.

    • Skills ViewPoint captions challenge students to use the concepts and skills learned in each chapter to find solutions to everyday communication problems and use those skills to influence specific behavioral changes.

    • Four for Discussion end-of-chapter questions challenge students to take a position on everyday issues related to communication, including case studies, controversial topics, and mass media topics.

  • Exploration of cultural differences (both in Ch. 9 and throughout the text) increases students' sensitivity, while learning to communicate more effectively in a diverse world.
  • Fully integrated coverage of critical thinking encourages students to make more reasoned and logical interpersonal choices.
  • Discussions of power and interpersonal communication in Chapter 12 both provide students with the skills and experiences needed to become more effective, and empowered.
  • Ethical Messages boxes highlight a variety of ethical issues in interpersonal communication—including censorship, outing, lying, gossip, and silence—encouraging students to formulate their own ethical principles.
  • Along with special listening boxes in each chapter, an entire chapter is devoted to listening (Ch. 4), a skill critical to successful communication, and also provides special listening boxes in each chapter.
  • Useful, interactive pedagogical features include self-tests that encourage students to reflect on and think about themselves in terms of their own interpersonal communication skills, end-of-chapter key word quizzes that review the significant vocabulary terms introduced in each chapter, and discussion questions to promote challenging debate in the classroom.

  • Message Skills in the margins of every chapter provide students with easy-to-remember summary statements of the essential concepts and skills addressed throughout the text.
  • Updated coverage throughout the text includes new discussions of message overload, resisting the pressure to self-disclose, increasing accuracy in interpersonal perception, styles of listening, six principles of emotion, communication between people with and without disabilities, cultural influences on interpersonal communication, and much more.
  • Skills ViewPoint captions accompany each text photo, presenting a case scenario that invites active participation in the analysis and management of interpersonal situations.
  • The text's glossary is presented in two parts–with one focusing on key concepts and the other focusing on key skills–to further emphasize the skills orientation of this edition.
  • An interviewing booklet, entitled Interviewing and Human Communication is now available as a separate valuepack item, and is available FREE when packaged with the text.

I. MESSAGES ABOUT THE SELF AND OTHERS.

1. Interpersonal Communication.

What Is Interpersonal Communication?

Principles of Interpersonal Communication.

Culture and Interpersonal Communication.

2. The Self in Interpersonal Communication.

Self-Concept and Self-Awareness.

Self-Disclosure.

Interpersonal Apprehension.

3. Perception in Interpersonal Communication.

The Stages of Perception.

The Process of Perception.

Increasing Accuracy in Interpersonal Perception.

4. Listening in Interpersonal Communication.

The Stages of Listening.

Styles of Listening Effectively.

Listening, Culture, and Gender.

II. MESSAGES: SPOKEN AND UNSPOKEN.

5. Verbal Messages.

Principles of Verbal Messages.

Confirmation and Disconfirmation.

Using Verbal Messages Effectively and Critically.

6. Nonverbal Messages.

The Functions of Nonverbal Messages.

The Channels of Nonverbal Messages.

Culture and Nonverbal Messages.

7. Emotional Messages.

Principles of Emotions and Emotional Messages.

Obstacles in Communicating Emotions.

Guidelines for Communicating Emotions.

8. Conversation Messages.

The Process of Conversation.

Managing Conversation.

Effective Conversation.

III. MESSAGES IN CONTEXT.

9. Culture and Interpersonal Communication.

Cultural and Intercultural Communication.

Cultural Differences.

Improving Intercultural Communication.

10. Relationships and Interpersonal Communication.

Interpersonal Relationships.

Relationship Stages.

Relationship Types.

11. Conflict and Interpersonal Communication.

Principles of Interpersonal Conflict.

Conflict Resolution Stages.

Conflict Management Strategies.

12. Power and Interpersonal Communication.

Principles of Power.

Intrapersonal Power: Self-Esteem.

Interpersonal Power: Assertiveness.

Glossary of Interpersonal Communication Concepts.

Glossary of Interpersonal Communication Skills.

Bibliography.

Index.

  • 9780205491117
    Interpersonal Messages: Communication and Relationship Skills
    DeVito
    ©2008 | Allyn & Bacon | Paper; 352 pp | Instock
    ISBN-10: 0205491111 | ISBN-13: 9780205491117
    Brief Description | Buy from myPearsonStore