Instructor Support

Registration Help

How to request access

  • Return to the ILTS home page.
  • In the “New Users” box, click Instructors.
  • Click I need to request access.
  • Select your country.
  • Choose the option that best describes your institution (e.g., “Two- or four-year college or university”).
  • Select your country
  • Enter your email address in the fields provided.
  • Select Yes, Agree to Terms.
  • Fill out the required fields on the form, and click Submit. Your request will be submitted to Pearson for validation to ensure your status as an instructor. If your request is approved, an access code will be sent to the email address you provided.

How to register an instructor access code

  • Return to the ILTS home page.
  • In the "New Users" box, click Instructors.
  • Click I already have an access code.
  • Click I accept after reading the Pearson License Agreement and Privacy Policy.
  • Do you have a Pearson Education account?
    • If Yes – Fill in your username and password. TIP! Choosing Yes and using your existing account will allow you to use the same username and password you use for your other Pearson products.
    • If No – Create a username and password per the guidelines provided.
    • If Not Sure – Enter your email address and click Search.
  • Enter your access code and click Next.
  • Check or enter required information in the appropriate fields.
  • Review and print your Confirmation and Summary page (a confirmation will also be sent to your email address). TIP! Be sure to take note of your username and password-write them down or save them on your computer in a place you will not forget.

If you still need help, check out our Smartguide.

Getting Started

Once you have registered, you can login and begin using the ILTS Expanded Study Guide!

How to log in:

  • Return to the ILTS home page.
  • In the “Returning Users” box, click the Log In button.
  • Follow the on-screen steps, and enter your Login name and Password in the fields provided.

For your students

Please provide your students with the following information to help them register:

  • Your school's zip code.
  • Your Course ID
:

For more information about student registration and login, see our Student Support page, or download our “how to register” guide to hand out on the first day of class.

Search FAQs in our Online Knowledgebase

Have a question about getting started with the ILTS Expanded Study Guide, or have a support issue? Start by searching Frequently Asked Questions in our Online Knowledgebase.

Contact Customer Technical Support

Still need help?

Visit our Customer Technical Support website at http://247pearsoned.custhelp.com.

Here you can:

  • Search frequently asked questions.
  • Ask a Question and receive a detailed response, monitored 24/7.
  • Chat online with a live representative.

Visit http://247pearsoned.custhelp.com for chat support hours.

Find Your Pearson Representative

If you would like to learn more about the ILTS Expanded Study Guide, please contact your Pearson representative.

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